Setup unable to load a necessary installation file???

M
Posted By
mykward
Feb 29, 2004
Views
471
Replies
5
Status
Closed
I went to use Photoshop one day and it said it could not locate photoshp.exe so I uninstalled Photoshop, then deleted the directory, then tried to reinstall it. Now I get the following message
"Setup unable to load a necessary installation file, Setup will not continue."

Can anyone help me out?? I know the disk is still good because I am able to install from the disk on another machine. PLEEEEZE help

Michael Ward
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file install load setup unable

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DM
dave_milbut
Mar 1, 2004
sounds like a corrupt disk. what version of ps? what os? have you tried copying the photoshop folder from the cd to the desktop and running setup.exe from there?
M
mykward
Mar 1, 2004
Yes I did that as well
I used 2 different disks. The current disk I used was able to install on another machine without a hitch.
Photoshop 7.0
Windows 98 SE
AMD athlon XP 2600+
512 MB Ram
250GB HDD
52X DVDrw/CDrw drive

I tried both disks that I have and it will not install. It is like Windows wil not let it continue. I have even done a registry clean using Ontrack System Suite 5.0 My system is fine and functions properly, I just cannot get PS to install. Any ideas???

Michael Ward
DM
dave_milbut
Mar 1, 2004
try in safe mode with av and all other apps shut down.
M
mykward
Mar 1, 2004
Yep did that too. It was the next thing that I tried. Nothing seems to work. Wahhhhh this really sux. I appreciate all your help, but if there are any other ideas that you have that I haven’t tried, I would gladly give them a shot.

TIA
Michael Ward
DM
dave_milbut
Mar 1, 2004
the obvious is a re-format.

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