Elements 2 stops when starting in Windows – Help

AM
Posted By
Andres Mejia
Jul 11, 2003
Views
93
Replies
2
Status
Closed
I just installed Photoshop Elements 2 and when I try to open the program, it just closes down on its own

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Raymond Robillard
Jul 11, 2003
Try reseting your preferences. This might help.

For Windows : Immediately after launching Elements, press and hold SHIFT-CONTROL-ALT keys. When you see a dialog box, press on Yes.

I don’t know the key combination for Mac.

Ray
BH
Beth Haney
Jul 11, 2003
Andres, as Elements is trying to open, is it stopping at any particular spot? For instance, some people will report a problem when Elements gets to "Loading Fonts." If you can identify anything in particular, that would help with troubleshooting. Also include the version of Windows you’re using, as well as some general system info like RAM, etc. The more info you give, the easier it is to find somebody who can help. 🙂

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