PS CS quits when opeing File Info…

MV
Posted By
michael_vitti
Feb 28, 2004
Views
215
Replies
8
Status
Closed
Just swapped out my OS for the new Panther, running Mac OS X 10.3.2 build(7D24), but PS is giving me fits. Cannot open File Info without a hard PS CS crash. No error message, nothing. Only Applescript editor is open, and PS, tested around the images, differenct sizes, compressions, color, file format, with/w/o file info. Anyone else out there seeing this?

os 10.3.2
qt 6.5
PS v 8.
upgraded raw plugin to 2.1
dp 1gig mirror door, 80gig, 1.25gig ram
I’m 6’2", 20/20 ….
Related Tags
file info

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MV
michael_vitti
Feb 28, 2004
Is this possibly a font issue? I have heard told that PS CS fonts may be problematic under Panther. Any other experiences?
B
Buko
Feb 28, 2004
Can you open the info when there is no picture open??
MV
michael_vitti
Feb 28, 2004
No, it still crashes the program with an empty, untitled image, an empty saved image, and an image with type in it.
To date:
used different images
trashed CS prefs
removed all the fonts (saved to folder on desktop)
fixed all permissions on system disk
I’m going to re-install the program, coming up!

Mik

<<>>
GB
g_ballard
Feb 28, 2004
Also, don’t forget Spare User:

<http://www.gballard.net/psd/purgereinstallps.html>
MV
michael_vitti
Feb 28, 2004
Great Ps resource. I feel I’ve exhausted the possibilities, am reinstalling PS Cs right now.

mik
AS
Ann_Shelbourne
Feb 28, 2004
Michael:

Did you do the "change your time zone — change it back again" routine. And, if you are in the UK, don’t choose GMT but choose your nearest city — by name.

It sounds wacky, but this has worked for many people.
MV
michael_vitti
Feb 28, 2004
Ann Shelbourne,

The clock prefs? PS File Info, what could the connection be? That did it! Thanks much, you saved me from buying a Dell (only kidding, but I’d probably start up my old II-C again).

Problem solved,

Mik
AS
Ann_Shelbourne
Feb 28, 2004
No-one ever believes that this works.
But I am glad that it did for you.

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