I recently upgraded to a dual processor G5 , OS 10.3, and PS CS. I work with a company who has G4’s running OS 9.2 and PS 7.
When I send them my files, they cannot open them, getting an alert which reads something to the effect of "cannot open this file because there is not enough ram". Their machines have 1.5 Gb’s of ram, so this should not be an issue, right? Also, the files are small, under 5 Mb’s each.
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Under 9.x, RAM has to be allocated manually to each application. Have them quit Photoshop, highlight its icon and do a Get Info on it (Command I). Then they can get to the popup menu and go to Memory, where they should allocate as much RAM to Photoshop as they can in the Preferred Size box. They can have 1.5GB of RAM installed, but the application can not use more than its allocation as per the above procedure.
It’s still not working… they have allocated as much ram as they can to PS, (630 Mb’s), and they still get the alert "cannot open (file name) because there is not enough ram".
Keep in mind that the file they are trying to open is only 3 Mb’s…
They have tried to open the files through every method.
But, I just got a message saying that they CAN open them in ImageReady. All the layers are intact, no corruption. They can then do a "save as" and then PS can open the new file.
So, at least we have a work-around now… although I do find this strange…
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