My guess is that you need a newer version operating system, or at the very least some very recent revisions / plug ins. There’s been so many updates to software since win 98 that you may just have a techno hang up there…. My guess anyway.
Marlene,
I also have the Epson Perfection 3200. I use PSE 2 retail box version and have been scanning in the "Professional Mode" since I bought the unit last May. The PSE 2 I use is a retail box version.
Is it possible the PSE2 you are using the one packaged with the scanner? If so, call Epson Tech Support (rather than Adobe) and get them to help with the problem.
BTW, I use the 3200 more for scanning film rather than document. It’s almost as good as a mid price film scanner.
Good Luck.
Shan
PS:- Please let me know if you have any luck using the packaged cutdown version of the SilverFast scanning software.
I am running a DELL Dimension XPS 300 with Windows 98SE; I recently purchased an EPSON Perfection 3200 Photo scanner and have had no problems scanning photographs, 35mm color slides, or just copying general type documents. I have also used the OCR (Optical Character Recognition) process with great success.
One thing, I keep my Windows 98SE up-to-date with all critical Microsoft fixes installed.
I even went so far as to purchase Windows Home XP in case I wasn’t able to run the scanner on Windows 98SE, but so far I have not had to install it.
I have scanned in over 2,500 photos. I am taking all our photos (and slides), some over fifty years old and creating slideshows for the family. I plan on giving them out (on CD) for Xmas presents to all of our family members.
Ed
