Photoshop Elements 2.0 on windows XP home,Sony GRV680

BC
Posted By
bernie_campoli
Jan 1, 2004
Views
181
Replies
1
Status
Closed
Will not open, message is"could not complete your request because of missing or invalid personalization information" searching results in Short cuts only? where did it go?
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photoshop elements sony windows

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NS
Nancy_S
Jan 1, 2004
Bernie,

That means the program doesn’t have, or can’t find your serial number, the 24 digit one. Try to install again with the serial number which was either on the sleeve of the CD or the jewel case. Was it ever running, and if so, did you change something?

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