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<FONT FACE="Verdana"><SPAN STYLE=’font-size:12.0px’>Sony has yet to help me with this problem and I am very frustrated at this point, so I come to you.<BR>
<BR>
I have an Sony Artisan that is 2 months old that will not calibrate. It gets to 3/4 of the “pie” completed and gives me an error: “Display must be on for at least 1 hour, do not change the lighting, etc….”<BR>
<BR>
Sony has sent me a new calibrator and cables with no success.<BR> <BR>
I have changed and moved the USB cables, no virus protection software running, disconnected other USB devices. I have downloaded and reinstalled the software thinking it may be the CD software, this doesn’t help either. System Profiler sees all USB connections and the display itself.<BR>
<BR>
G4 733<BR>
OS 10.3.5<BR>
Artisan Sony calibrating software 1.2.5<BR>
<BR>
Any help would be greatly appreciated,<BR>
Kathy<BR>
<BR>
</SPAN></FONT>
<BR>
I have an Sony Artisan that is 2 months old that will not calibrate. It gets to 3/4 of the “pie” completed and gives me an error: “Display must be on for at least 1 hour, do not change the lighting, etc….”<BR>
<BR>
Sony has sent me a new calibrator and cables with no success.<BR> <BR>
I have changed and moved the USB cables, no virus protection software running, disconnected other USB devices. I have downloaded and reinstalled the software thinking it may be the CD software, this doesn’t help either. System Profiler sees all USB connections and the display itself.<BR>
<BR>
G4 733<BR>
OS 10.3.5<BR>
Artisan Sony calibrating software 1.2.5<BR>
<BR>
Any help would be greatly appreciated,<BR>
Kathy<BR>
<BR>
</SPAN></FONT>
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