Keywords and other data going missing

PC
Posted By
Peter_Chigmaroff
Sep 18, 2006
Views
201
Replies
5
Status
Closed
Today when I do a file conversion. eg. tif to jpeg or even tiff to tiff different size, a lot of my IPTC metedata seems to go missing. I see the data in the original image file using bridge or iViewmedia Pro. But after the conversion the data is missing. I’ve done this same routine for a long time and have never had a problem. Has anyone any ideas of what has gone wrong?

Peter
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Kristen_Sams
Sep 20, 2006
Hi Peter,
What fields are you entering data in and thru what program? Are you using any templates?Are you saving to a server, if so what type? What version of PS and OS are you running? Have you tried it in Photoshop 7 or CS? Are you using any non alpha numeric characters anywhere? ie © or ; or even the return key?

-Kristen
PC
Peter_Chigmaroff
Sep 20, 2006
Kristen,

I did a couple of things since my initial request for information. I upgraded to the latest iView release. I had 3.1 and I saw that 3.1.2 was out. Then I went and repaired permissions on my computer. I checked for PS2 upgrades but there was none I needed. I have 10,4,7 OSX. I did this and everything is working again. I’m not too sure what happened, it was not a single event. I lost the better part of a day in productivity. I ordered the latest Disk Warrior. Perhaps it’s time for a bit more medicine.

Thank you so much for your interest and suggestions,

Best,

Peter
R
Ram
Sep 20, 2006
I checked for PS2 upgrades but there was none I needed.

If you are not running 9.0.2, you should. There are enough bug fixes that everybody should update.
PC
Peter_Chigmaroff
Sep 20, 2006
Ramon,

I appreciate the heads up on this. I was counting (naively) on the Adobe Updater for this information. I check for updates and the Updater indicates none. Perhaps a bug to be addressed.

Peter
R
Ram
Sep 20, 2006
Peter,

Don’t ever trust the Adobe updater.

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