Elements 1 – cannot save for web with new camera

JS
Posted By
Judy_Senter
May 26, 2005
Views
113
Replies
3
Status
Closed
Just got a Canon Powershot G6, and with any photo taken by that camera I cannot use the "Save for web" function. I get an error message: "could not complete the export command because this version of photoshop does not supply the services required by this plug-in module".

What the heck?? It has always worked fine before, and still works on the images I took with my Kodak Easyshare camera.

I did try resetting the Preferences file as suggested in another post, but that didn’t help.
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Colin_Woodbridge
May 26, 2005
Judy…

Is it possible that you have the camera set to produce RAW images rather than JPEG? Elements 1 an 2 do not support RAW.

Colin
JS
Judy_Senter
May 28, 2005
No – it is set to "fine" but not "raw".

Thanks
JS
Judy_Senter
May 28, 2005
Hmmm, it seems to have fixed itself!!

I went into Windows Explorer and clicked on one of my recent photos and told it to open with "Photoshop Elements" — then PE started up and I asked the file to open and it did!!!

After that, no problem. Maybe the file association got wierd or something.

Judy

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