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Hello,
I am trying to install Photoshop CS3 upgrade to my Windows XP machine which is currently running CS2. I have never downloaded or installed the CS3 demo.
When I run the installer, I get the screen which says "Currently Installing Shared components" and then it goes to the finish screen where it reports that the install was not successful
See:<http://www.flickr.com/photos/rubatoguy/2213371825/>
NOTES:
Reinstalling always results in the same problem.
I do not have large fonts turned on.
I’ve tried the registered jscript.dll
I’ve unistalled flash player
I’m running XP Pro with all current fixes installed
None of these has helped.
Is there a log file somewhere which tells you more information? I think it is pretty poor that the installed says that the install failed, but gives no detailed info.
I like Adobe products, but they sure can’t seem to make an installer which works. I don’t think I have had any Adobe product that did a complete clean install on the first try. I’ve opened a support case with Adobe, but shudder to use their tech support as they are never very helpful. They also seem to have a habit of closing the support cases even when they are not resolved. (I guess that makes their metrics look better on some manager’s report at Adobe.)
Thanks,
Todd
I am trying to install Photoshop CS3 upgrade to my Windows XP machine which is currently running CS2. I have never downloaded or installed the CS3 demo.
When I run the installer, I get the screen which says "Currently Installing Shared components" and then it goes to the finish screen where it reports that the install was not successful
See:<http://www.flickr.com/photos/rubatoguy/2213371825/>
NOTES:
Reinstalling always results in the same problem.
I do not have large fonts turned on.
I’ve tried the registered jscript.dll
I’ve unistalled flash player
I’m running XP Pro with all current fixes installed
None of these has helped.
Is there a log file somewhere which tells you more information? I think it is pretty poor that the installed says that the install failed, but gives no detailed info.
I like Adobe products, but they sure can’t seem to make an installer which works. I don’t think I have had any Adobe product that did a complete clean install on the first try. I’ve opened a support case with Adobe, but shudder to use their tech support as they are never very helpful. They also seem to have a habit of closing the support cases even when they are not resolved. (I guess that makes their metrics look better on some manager’s report at Adobe.)
Thanks,
Todd
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Give your photos a professional finish with sharpening in Photoshop. Learn to enhance details, create contrast, and prepare your images for print, web, and social media.