CS4 Vista

JU
Posted By
John_Umney
Mar 23, 2009
Views
387
Replies
2
Status
Closed
I have been using this combination successfully for over a month when it changed. I tried to open CS4 normally and got the error message "Could not open a scratch file because the file is locked. Use the Properties command in the Windows explorer to unlock the file". This error message is then followed by : "could not initialize Photoshop because the file is locked. Use the Properties command in the Windows explorer to unlock the file".

So I can’t open Photoshop – I have no idea what to do apart from feel very frustrated – please, please help.
John
Related Tags
windows

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ZB
Zeno_Bokor
Mar 23, 2009
press Ctrl+Alt+Shift immediately after starting Photoshop, if done right, you’ll get a dialog box asking you to delete the settings file. Click yes and see if that fixes your problem
JU
John_Umney
Mar 23, 2009
Beautiful, thanks so much – worked right away

So relieved, many many thanks

John

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