photoshop error in opening file…

KE
Posted By
Kevin_Evans
Feb 13, 2009
Views
336
Replies
5
Status
Closed
Hello I have a mac pro with photoshop cs4, and I had a bad crash on my mac forcing me to hard restart my mac. Now all the files that I had opened in Photoshop when this happened cannot be opened and comes with errors. One error is "could not complete the request because the file is empty" and the other one is like " Could not complete your request because the file is not compatible with this version of photoshop" This message varies depending on which file I try to open that was opened when I crashed. I tried moving the psd over to my other computer and I still get the problem.

any ideas? I dont want to have to redo everything.

thanks!
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KE
Kevin_Evans
Feb 13, 2009
The error comes up when I try to open up the file, so I cant open it.
B
Buko
Feb 13, 2009
I dont want to have to redo everything.

you may need to.

do you have Imageready? if they are RGB you can try that. if not better get to work.

You could try illustrator too.
KE
Kevin_Evans
Feb 13, 2009
yea I just tried opening it in ImageReady CS first version and it has some error that says unknown format. I also noticed in the preview the thumbnail is black for the all the files that were opened when it crashed. What is causing this? Would re-installing photoshop help?
KE
Kevin_Evans
Feb 13, 2009
What is funny is that I have backups of the files from before the crash and I get the same errors when I try to open the backups in photoshop. any ideas? very frustrating
B
Buko
Feb 13, 2009
Would re-installing photoshop help?

see if everything works in a new user.

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