CS4 Bridge and Photoshop crash when closing

JG
Posted By
Jeff_Grant
Feb 18, 2009
Views
371
Replies
9
Status
Closed
I am experiencing regular crashes with both Bridge and PS when I attempt to close them. Everything works until that time. I am using an iMac running 10.5.6. This is more nuisance than worry. Any suggestions?

Cheers,

Jeff

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M
MacWright
Feb 18, 2009
hi jeff

I’ve seen random crashes on closing and random freezes with a new box and 10.5.6. There are a couple posts here about stability issues, I’m not sure where the problem is, PS, OS, fonts, who knows, but there’s something going on.

And, since we (end users) don’t have access to a bug list or known problems list with the exception of posts here on the forum, it seems that we are destined to revisit the same problems.

regards j
JG
Jeff_Grant
Feb 18, 2009
Thanks. I guess that I will wait patiently until someone up there sorts it out. I hope they sort out the one where CS4 always opens an image on the primary monitor rather than the last used at the same time.

Cheers,
Jeff
M
MacWright
Feb 19, 2009
I just noticed that when PS crashes the crash report is sent to Apple?

does Adobe ever see these reports?
CC
Chris_Cox
Feb 19, 2009
The reports should go to us, but we use the Apple crash report UI. If our crash reporter code fails, then the Apple crash reporter kicks in and sends the report to Apple – and we eventually get that from Apple.
M
MacWright
Feb 19, 2009
Chris,

I generally don’t send in my crash reports (busy trying to get my work done),

Does is make a difference if we do? are these actively being monitored?

j
R
Ram
Feb 19, 2009
generally don’t send in my crash reports (busy trying to get my work done)

It takes literally one second or less.
CC
Chris_Cox
Feb 19, 2009
Yes, our crash reports are very actively monitored.
M
MacWright
Feb 19, 2009
thanks Chris

Photoshop doesn’t crash on me

well then, I guess they put in the crash report function just for me : )
JG
Jeff_Grant
Feb 19, 2009
I’m glad to hear that the crash reports actually go somewhere and get seen. I don’t normally add any comment. I wonder if they get read by a robot or a real person?

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