CS5/Bridge/Lightroom problems with Win 7

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Posted By
Pix
Jul 5, 2010
Views
748
Replies
2
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Closed
I just got a brand new computer running windows 7 home 64bit… I deauthorized CS5 and lightroom on my old computer and installed it on the new one without any problems but when I hook up an external drive and try to download pictures into Lightroom I just get an hourglass for about 5 minutes then it crashes and if I try to open them in bridge it just locks up and both it and Photoshop crashes… any ideas why? This system has tons of free harddrive space, a I7 2.8 quad core processor and 6 gigs of ram. And everything is a fresh install with all latest drivers and bios…

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Pix
Jul 5, 2010
"Matt" wrote in message
I just got a brand new computer running windows 7 home 64bit… I deauthorized CS5 and lightroom on my old computer and installed it on the new one without any problems but when I hook up an external drive and try to download pictures into Lightroom I just get an hourglass for about 5 minutes then it crashes and if I try to open them in bridge it just locks up and both it and Photoshop crashes… any ideas why? This system has tons of free harddrive space, a I7 2.8 quad core processor and 6 gigs of ram. And everything is a fresh install with all latest drivers and bios…

Never mind… I’m starting to think that it’s my external drive.
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gowanoh
Jul 15, 2010
Win 7 continues some of the idiot/non-intuitive ownership rules of Vista (Win 7 is really a tweaked for the better Vista but fundamentally has many of the same dubious design choices) which can cause just what you describe. Reboot your computer and look at the USB drive in Windows Explorer. Right click on the drive/folders and check ownership/permissions. The simplest thing is to grant access to all files to everyone. It is common to be logged on to your Win 7 computer as the administrator and be told by Win 7 that you do not have rights to see a file or directory that was created in Vista. Anyone who has a dual boot Vista/Win7 system will see this the first time they look at the Vista partition from Win7. Of course if you are sure your USB is failing offload what you can if you can.

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