Unable to Export video to due error

C
Posted By
clp2006
Dec 23, 2008
Views
653
Replies
3
Status
Closed
Hello,

I have tried to export video out of CS3 extended no matter what I’ve tried a get the same message "Could not complete the render video command
because of a program error"

I can import .avi and quick time files just fine but it won’t export whether I choose .avi file or quicktime. (using only a 25mb sized file)
Please I really could use your help as I have not found any info thru google search. I have no problems rendering from After effects 3 or Premiere Pro 3 just photoshop.

windows XP pro SP3
Photoshop CS3 extended
4 gigs ram, ATI 2900 pro video card Asus PB5 deluxe CPU E8400
Related Tags
export unable video

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DM
dave_milbut
Dec 23, 2008
have you updated quicktime?
M
Mylenium
Dec 25, 2008
Aside from updating QT, also make sure to actually set its options correctly. You may need to enable the "Allow Legacy Formats for Encoding" option in you QT control panel (in your generic system control panel) for this to function. If it still fails, switching to GDI-only mode without hardware acceleration may improve matters.

Mylenium
C
clp2006
Dec 26, 2008
Thank you so much for your reply. My PC does have the latest quick time version.I went into QT Preferences and under advance, I checked "Enable encoding using legacy codecs" but this change didn’t help. Is that the one you were talking about?. Where do I find "GDI-only mode without hardware acceleration" ? The weird part is no matter what format I choose to render out I still get the pop up. Photoshop doesn’t even try to do anything at all, just shoot up the error window. Is there by chance something I needed to install but didn’t? I install photoshop CS3 as part of production premium set. PP and AF render video just fine no problems.

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