A bug in Photoshop CS ?

DM
Posted By
Daniel Masse
Oct 14, 2004
Views
604
Replies
10
Status
Closed
Hello !

I have noticed two abnormal behaviors, which may be due to Photoshop : – there is no way I can instruct Windows Explorer (XP – SP2) to open .jpg files with Photoshop : Photoshop is not suggested as a possible choice, and I cannot force the Explorer to use it : when I select photoshop.exe, that option is not shown in the list of "possible" software… – When I scan a slide, using Vuescan, I tell Vuescan to use Photoshop as a viewer, but Photoshop says the file format is incorrect. Yet, I have no problem to open the picture file from Photoshop… And Erik Krause says this may be due to a bug in Photoshop…

I have tried removing the Photoshop Preference file, and rebuilding it. No way.

Does anybody have an idea ? Thanks !
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G
Gadgets
Oct 14, 2004
option is not shown in the list of "possible" software…

What about browsing to and selecting Photoshop? Browse… button under ‘possible’ list.

Else explorer-tools-folder options-file types – edit jpg/jpe/jpeg to open with PS, or just delete existing associations and you’ll be prompted with the Open With dialog… Browse….

Cheers, Jason (remove … to reply)
Video & Gaming: http://gadgetaus.com
DM
Daniel Masse
Oct 14, 2004
Gadgets wrote:
What about browsing to and selecting Photoshop? Browse… button under ‘possible’ list.

I tried that, of course. But, when I click on photoshop.exe, I go back to the list, and PS is not even there…

Else explorer-tools-folder options-file types – edit jpg/jpe/jpeg to open with PS, or just delete existing associations and you’ll be prompted with the Open With dialog… Browse….

Same thing…
B
bagal
Oct 14, 2004
It still reads like an incomplete install to me

Arty

"Daniel Masse" wrote in message
Gadgets wrote:
What about browsing to and selecting Photoshop? Browse… button under ‘possible’ list.

I tried that, of course. But, when I click on photoshop.exe, I go back to the list, and PS is not even there…

Else explorer-tools-folder options-file types – edit jpg/jpe/jpeg to open with PS, or just delete existing associations and you’ll be prompted with the Open With dialog… Browse….

Same thing…
DM
Daniel Masse
Oct 14, 2004
Arty wrote:
It still reads like an incomplete install to me

Do you mean I should remove PS, and install again ?
B
bagal
Oct 14, 2004
When it is easy to advise remotely I don’t mind making a positive contribution in the hope that it helps one or many

For something like this there are quite a few variables that need to be eliminated first

Try a call to Adobe support? Call in an experienced and/or qualified computer system bod?

I dunno m8 – when the complexity increases it needs a bit more hands on diagnosis

I s’pose that is just a long way to say: geez – I’m stumped !

Arty

"Daniel Masse" wrote in message
Arty wrote:
It still reads like an incomplete install to me

Do you mean I should remove PS, and install again ?
G
Gadgets
Oct 14, 2004
Do you mean I should remove PS, and install again ?

Sounds good – uninstall, make sure no files visibly left, re-install. Prefs will probably remain though…

Cheers, Jason (remove … to reply)
Video & Gaming: http://gadgetaus.com
DM
Daniel Masse
Oct 15, 2004
Gadgets wrote:
Do you mean I should remove PS, and install again ?

Sounds good – uninstall, make sure no files visibly left, re-install. Prefs will probably remain though…

I tried the re-install : it solved the problem of opening .jpg and .tif files with Photoshop, which is great, but still did not solve opening automatically files generated by Vuescan…

Thanks all for your help !
J
jjs
Oct 15, 2004
"Gadgets" wrote in message
Do you mean I should remove PS, and install again ?

Sounds good – uninstall, make sure no files visibly left, re-install. Prefs
will probably remain though…

NO! That’s not the way to go. First remove prefs. If that doesn’t fix it, then clean the registry. CCleaner might help if you use it carefully.
HL
Harry Limey
Oct 15, 2004
I notice you have Service pack 2 installed! is it possible there is a connection there?
I have heard that some problems have been experienced, which is why I have not taken the plunge yet myself!
Harry

"Daniel Masse" wrote in message
Hello !

I have noticed two abnormal behaviors, which may be due to Photoshop : – there is no way I can instruct Windows Explorer (XP – SP2) to open .jpg files with Photoshop : Photoshop is not suggested as a possible choice,
and
I cannot force the Explorer to use it : when I select photoshop.exe, that option is not shown in the list of "possible" software… – When I scan a slide, using Vuescan, I tell Vuescan to use Photoshop as a viewer, but Photoshop says the file format is incorrect. Yet, I have no problem to open the picture file from Photoshop… And Erik Krause says
this
may be due to a bug in Photoshop…

I have tried removing the Photoshop Preference file, and rebuilding it. No way.

Does anybody have an idea ? Thanks !

—
Outgoing mail is certified Virus Free.
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ED
Erik.D
Oct 16, 2004
After reading the replies, I think my biggest contribution can be to say that with me it works fine. Indeed, th eone computer where I could not choose photoshop as ‘open with’ indeed after browsing to it that became a steady option. So it is definitely not a photoshop bug. Guess a reinstall would be the safest.

Oh well, I got other ‘bugs’ in other software that I still don’t understand or haven’t solved.

"Daniel Masse" wrote in message
Hello !

I have noticed two abnormal behaviors, which may be due to Photoshop : – there is no way I can instruct Windows Explorer (XP – SP2) to open .jpg files with Photoshop : Photoshop is not suggested as a possible choice,
and
I cannot force the Explorer to use it : when I select photoshop.exe, that option is not shown in the list of "possible" software… – When I scan a slide, using Vuescan, I tell Vuescan to use Photoshop as a viewer, but Photoshop says the file format is incorrect. Yet, I have no problem to open the picture file from Photoshop… And Erik Krause says
this
may be due to a bug in Photoshop…

I have tried removing the Photoshop Preference file, and rebuilding it. No way.

Does anybody have an idea ? Thanks !

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