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I’ve yet to receive my PS CS order but I sure hope this problem with the CTRL key can be attributed to use of a cracked copy of PS or some other obscure conflict, because to have such a major problem slip through into a retail release would suggest some poor quality control on Adobe’s part and would invite questions as to how many other problems will start to surface. The installation problem that requires use of small fonts alreadys hints at things not being quite as thoroughly checked out as they should’ve been, but that particular issue with small vs. large screen fonts is one that I do think is an easy one to forget about testing.
What a novel way disabling a cracked version, if it is in fact cracked.
I suppose there could be some sort of utiltiy on the computer that is snagging the ctrl key before Photoshop gets it, but that seems unlikely (remember the alt key problem?)
It is an interesting idea that I’ve never given much thought to…that while a company realizes their measures to control piracy may still be thwarted by a skilled hacker, perhaps countermeasures of a sort could be introduced. I don’t know if the approach to defeating, for example, activation would pretty much require one particular cracking tactic, but if that were then case then maybe a company could plant a different sort of "easter egg" in the code. I’m no software programmer, but I’d guess that some sort of routine could detect the presence of a crack that breaches the integrity of the original code and, if present, launch some problematic behaviors that makes use of the application a real nuisance. It’s a little scary to think of such an approach being used however, since it might increase the risk of problems in the native application.
As an Adobe employee, I’m sure you’ve got much more insight into such ideas as this than I do.
For what it’s worth, I don’t mean to suggest that anyone is using pirated software. But, it would certainly be welcome news to know that problems such as this one with the CTRL key are not in the retail product when installed and properly activated.
It would be helpful to us (Adobe) if you could provide information on your systems that are experiencing this problem:
1) What OS version 2) What other apps are running 3) Do any keyboard shortcuts in Photoshop work 4) Have you modified shortcuts in Photoshop CS 5) Is the Ctrl working for other applications 6) Is this a Photoshop CS install or Creative Suite intall
I’ll add to Stephanie’s list another item that may be worth considering:
7) Is this a fresh Photoshop CS installation to which no 3rd party plug-ins have been installed AND for which a secondary plug-ins path has not been specified?
Generally speaking, I don’t think any plug-ins are likely to affect key modifiers. The only exception I can think of is Extensis Phototools 3.06 with my Photobars supplement installed (Note, Photobars CS is not yet available and I would discourage use of Photobars 7 although it may work to a limited extent). The reason Photobars could be suspected is because provisions are available to create customized toolbar buttons that invoke keystroke sequences. However, this capability is one that has long not worked…back to Photoshop 4.0 at least…and Extensis never fixed it, so I’d not expect anyone to be attempting to use the capability now.
The problem is that only the CTRL button seems to be disabled. Writing and using keyboard for all other actions seems to work.
Stranger is that Imageready works lika a charm and no problem with the CTRL key there.
OS: XP Other app. run: ATI display manager, mouse and system files. No other open programs. All keys work but the CTRL-key No modified shortcuts CTRL is working on other applications Photoshop CS install. CTRL key works in Imageready
Ok, Ive decided I’m returning mine, Im not even going to try to install to manny people having this issue with no adobe answer
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OS: XP (SP1) All keys work, except CTRL No modified shortcuts (BUG-2?: they are in no way possible to modify BTW) Photoshop CS install. CTRL key works in Imageready
Now that makes no sense at all. This is a support forum. Whenever a new version comes out there are plenty of issues. Install it and find out if it works. If it doesn’t then make a decision.
OS: XP Arrow keys don’t work either when nudging layers by 1 pixel, neither does shift-arrow to nudge 10 pixels. And of course, ctrl doesn’t work with me either. I haven’t even tried to change the shortkeys, since I simply want ctrl to work!
Can people who are experiencing this issue with Control keys do the following to ensure that the Keyboard shortcuts are not getting corrupted on install:
Go to the Edit Menu > Keyboard Shortcuts and then verify that the shortcuts are correct (or at least as you’d expect them to be by default) in that dialog.
Well I think it makes perfect sense, I wounder if it has anything to do with intelli type or intellipoint software?
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Im not even going to try to install
Now that makes no sense at all. This is a support forum. Whenever a new version comes out there are plenty of issues. Install it and find out if it works. If it doesn’t then make a decision.
Russ, I’d wondered about and nearly posted the same thing…questioning if Intellitype could be a culprit. However, I didn’t know if Intellitype was even used any these days. I sure hope the Intellipoint mouse drivers aren’t a problem though, as I’d not give up my Bluetooth Intellimouse just to get PS to work. But, I do recall several years ago having problems caused by Intellitype, and that was quickly dispensed with and has never been used since. I don’t remember what the problem was, unfortunately.
I’m assuming all of you that are having a problem with the CTRL key are using the leaked version that appeared on the internet this morning. Remove the crack you applied and you’ll see that the CTRL key works again, of course then so does the product activation. 😉
I recall some time ago when you told me of how Extensis didn’t follow the plug-in standards for Photoshop when they developed Phototools. Specifically I think that comment was with respect to the Photobars component. Is your comment now directed also at Photobars or are there some other problem plug-ins you’ve had some experience with? Since you say "plugins" (plural), I’m guessing Extensis isn’t the only company implied here.
In Extensis’ case however, I’m glad they exercised their "misguided efforts" into producing Phototools, because Photobars is a very useful component for many people, and particularly those with impaired mobility. I’ve yet to fully explore Photobars with PS CS, so my hopes are up that they remain functional and have no negative impact upon PS CS functionality.
To get clear if this problem only occurs in leaked / cracked versions of Photoshop CS, I would like to add question nummber 8 to the list of Stephanie.
8 ) Do you use a legal version Adobe CS or a leaked / cracked version of Adobe CS?
Do you use a legal version Adobe CS or a leaked / cracked version of
Adobe CS?< I wouldn’t have thought folk would answer that question honestly though Ken – if they were dishonest enough to get a cracked version, then any honesty in their replies would also be highly suspect I should imagine 🙁 —
I tried cracked version just for test… After putting the paradox crack in shortcuts doesnt work… They worked before adding crack… I have a "fixed crack" now but still isnt working… But without crack and with activaction it works 🙂
Carol said "this is not the shipping version I have here" (she’s a legal beta user) while Russ said "mine ain’t cracked". Outside of that, noone actually states whether or not they are using a legal vs. a cracked or pirated version. If anyone using an illegal copy were stupid enough to admit to that, then they deserve whatever abuse ensues.
So, with that in mind, I’d say that a your last comment as coming from an Adobe employee is uncalled for and I’d not think Adobe would condone such comments that might alienate their customers. However, I can appreciate the frustration caused by software piracy and hence your temptation to express thoughts such as these. I just think it would reflect better upon Adobe to avoid any "name-calling" and leave that to those of us who aren’t affiliated with Adobe.
Rob Harris’ comments in "Photoshop CS Keyboard Shortcuts Not Working" 10/31/03 10:30am </cgi-bin/webx?13/4> state that he was able to resolve his problems with the CTRL key, suggesting there is a real problem here in PS CS, and not just with some cracked veresion. Now, with all due respect to Rob and using him only as an example, it is entirely possible he is using a cracked copy of PS CS but carefully phrasing his comments and using what appears to be a real name so as to appear and sound like a legitimate owner and user of PS CS. Those who use nicknames are more open to suspicion since it may appear they are hiding behind a fake name, but we all know that there are also many legitimate Photoshop users to also use nicknames in this forum.
So please, let’s all try not to jump to making accusations or implications of who is or isn’t a thief, or pirate, or whatever name one might use. Yes, there are apt to be some such individuals showing up in here, but if I were an Adobe employee I’d be careful about slandering anyone and creating a negative view of the company I work for. And again, those who are stupidly obvious in their postings such as to pretty well suggest they are using pirated software, I suspect the user community will respond appropriately without Adobe even getting involved.
So far, the evidence seems to suggest the two sources of this problem are: 1. Keyboard drivers — resolved by re-installing the driver 2. Cracked software.
Do we have any cases that have *not* been tracked down to one of these two causes?
I’m having the same problems with Photoshop CS. Keyboard shortcuts that involve the Ctrl key don’t work at all and the arrow keys don’t nudge the selection. Just released and it needs patches? I’m using an AMD XP 2700 processor with 1 Gig DDR RAM. Operating system is XP Home. Maybe Adobe wrote this software to address the Intel and Mac processors and not AMD.In any case it appears that this NEW version is nothing more than a Cash Cow designed for the masses and not the Professional.
It isn’t happening on my system which has an AMD XP 1700+ processor.
With the exception of one person who managed to trace the problem back to a bad driver, all other instances have been probably down to using a cracked version of the product.
If you have a legit version of the product I would look to updating your drivers. —
Windows XP home machine. 1 GB RAM, WinKey running in background (a shortcut maker program), PS CS installed. No problems with the Ctrl + shortcuts as yet. I haven’t done anything within the program to make changes to short cuts yet. Actually, everything seems to be running as expected in my case.
According to the license agreement, no. There is no legal requirement to activate (at present). Rather, by passing activation isn’t a violation. If you run a cracked version of Photoshop, you ARE in violation.
A crack needn’t modify the program–or even look at it
On disk, right. But it undisputably modifies PSCS’s behavior — allowing it to run without being "activated". I don’t know the specifics though. I don’t know the wording of the EULA and I don’t know how the crack does it. (I don’t have PSCS or the crack). Whatever it does or does not do, there *may* be language in the EULA to prevent it, even if the EULA does not reference activation specifically.
But the DMCA is a different story, and we all know Adobe takes that very seriously. My guess is running the crack, even on a legit version og PSCS that you legally own, is in violation of the DMCA. Just a guess though.
IANAL (I Am Not A Lawyer)
~Hanford
Perhaps if Adobe ships out CS upgrades to Fry’s I can get it.
But it undisputably modifies PSCS’s behavior — allowing it to run without being "activated".
It might modify how the world looks to an application. The application is unchanged. The old "Change byte at offset 0x31337 to NOP" is gone. Fortunately. If I didn’t make it clear, I hate software piracy and the theft or unlicensed sharing of intellectual property.
THE SOFTWARE MAY INCLUDE PRODUCT ACTIVATION AND OTHER TECHNOLOGY DESIGNED TO PREVENT UNAUTHORIZED COPYING. THE ACTIVATION TECHNOLOGY MAY PREVENT YOUR USE OF THE SOFTWARE IF YOU DO NOT FOLLOW THE ACTIVATION PROCESS DESCRIBED IN THE SOFTWARE AND DOCUMENTATION.
That means it may not work, that’s it. There is no legal requirement to activate (and I don’t think you *can* legally require one to activate because of the language in the EULA – the ability of them to force you into a relationship with a third party is a gray area). If you by-pass activation, you are breaking the law, but not the EULA. The issue is between the violator and the company who provides the activation software (more likely though, the government – witness Elmsoft v. Governement).
Functionally, you are still licensed to use Photoshop, only you may have to do it from prison.
It might modify how the world looks to an application. The application is unchanged. The old "Change byte at offset 0x31337 to NOP" is gone. Fortunately. If I didn’t make it clear, I hate software piracy.
I agree, I’m just saying there could be a clause that does not take into consideration the method, just the end result. When I say it changes Photoshop’s behavior, I mean the behavior in a generic sense, not in a programmatic sense.
There is no such clause in the Creative Suite license. In addition, if there were such a clause, then there may be legal issues with third party providers who develop plug-ins and such.
there’s a one-liner about how to bypass activation
they should advertise that on the outside of the box! 🙂
"And as a special bonus for those who read the manual, somewhere in the 379 pages is buried one line telling you how to permanantly disable activation for this product."
We’d never get a "how do I fix red eye?" question again!
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