Color picker freezes Photoshop CS?

S
Posted By
sarah
Nov 14, 2004
Views
638
Replies
2
Status
Closed
Whenever I click on the Color Picker, Photoshop CS freezes. Sometimes clicking on the eyedropper also causes PS CS to freeze. This started happening yesterday–a new phenomenon– never had any problems before. It happens with every file, every image. Is it possible something got corrupted? Do I need to reinstall PS CS? Has anyone else encountered this? I’m out of town and without my PS discs, fortunately haven’t uninstalled PS7, which is working fine.

I’d appreciate it if anyone has any inklings about what might have gone wrong or what may be causing this behavior in PS CS.

Thanks in advance!

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E
edjh
Nov 14, 2004
Sarah Feliz wrote:
Whenever I click on the Color Picker, Photoshop CS freezes. Sometimes clicking on the eyedropper also causes PS CS to freeze. This started happening yesterday–a new phenomenon– never had any problems before. It happens with every file, every image. Is it possible something got corrupted? Do I need to reinstall PS CS? Has anyone else encountered this? I’m out of town and without my PS discs, fortunately haven’t uninstalled PS7, which is working fine.

I’d appreciate it if anyone has any inklings about what might have gone wrong or what may be causing this behavior in PS CS.

Thanks in advance!
Try resetting preferences rather than reinstalling and see if that helps.


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M
mj
Nov 15, 2004
To fix most problems with the Photoshop Application you simply delete the preference file and restart Photoshop. They have been moved in V6 and can now be found: Windows 98: Windows\Application Data\Adobe\Photoshop\6.0\Adobe Photoshop 6 Settings
Mac: They are in the Adobe folder in System.
Note – you can now reset them on startup by holding down Shift+Alt+Ctrl. And of course on the Mac with Shift+Option+Command

Dumping Preferences

A lot of Photoshop problems can be fixed by dumping the preferences file: While launching Photoshop, Hold down Alt+Ctrl+shift on the PC or Cmd+Option+Shift on the mac. When asked to reset the preferences say yes.
Before you do this, save your custom Patterns, actions, styles, brushes, gradients, shapes and color pallettes. These will also be reset. Tip: You can create an action to do this, so you have a one click backup! (Don’t forget to save the backup action first)

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