Activation? I don’t THINK so…

M
Posted By
morrighan43
Nov 1, 2003
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Excuse me guys, for the semi-rant here, but this is how I feel, and I’m hoping some bigwig at Adobe is over here reading this because IMHO, they need to….

Just some idle comments because I’m genuinely disgusted over this and I have no intentions of upgrading and activating PS7 to CS. Microsoft just tried this with Windows XP, and it was a pain in the tush for ALL of us, not just the software bandits. (Who barely blinked…)

I reformat my drive at least 3X a year. I’m sorry, but I am NOT calling up Adobe to re-register everytime Windows goes south. Nor am I paying for both my laptop and my home computer to have Photoshop on. That’s just plain GREEDY, not to mention an insanely inconvenient thing for Adobe to ask. I’m told you can save your registration-activation info to the HD, well I’m sorry but that doesn’t help when you completely lose a Windows installation and have to wipe the HD as happens FREQUENTLY to most of us who live in the real world of Windows hell…

I will NOT jump through hoops just to install a piece of software no matter how much I like it. A serial number is sufficent, IMHO. That’s bad enough these days when you’re talking strings of numbers 8" long that you have to manually type in. Try being handicapped with arthritis and dyslexia and doing THAT all the time…That alone is enough to drive you CRAZY!

With this further inconvenience?

Wel, now you’ve got me kinda ticked because now, not only do I have to struggle with some hideously long serial number, I have to phone you, or get online to verify my purchase.

Wake up Adobe.

There are other options out there, and compared to Photoshop they are far less expensive. They may not be quite as good, but they do nip at your heels, and frankly, if this is how you’re going to treat your customer base as "guilty until proven worthy" well, I think it’s time I checked the competition out. It’s likely my next upgrade will be to Freehand, or maybe to another Corel application since I use Painter and rather like that, but as long as you’re doing this? I surely won’t be running to order another Adobe application anytime soon.

Oh, just a FYI, I’ve been using Photoshop since version 4, and Illustrator since 7. I’m now on 7 and 10 respectively. So that should gives you an idea of just how many upgrades you’re going to NOT see me springing for in future…

Add it up…

Multiply me by the say 50,000-100,000 people who’ll choose to do the same this year, and the year after that, and so on, and all of a sudden that small percentile of folks who don’t like this new "activation" scheme isn’t going to seem so small. That’s a LOT of cash when you add us all up.

I’m only the tip of the iceberg I am sure, but I surely don’t think I am alone in disliking this one. Most people will probably knuckle down, grin and bear it, like they did with Windows XP, but me, I’ve had my fill of being inconvenienced by software companies more concerned with imaginary profits than customer service.

I’ve been on that phone to Microsoft one time too many this year, and I am NOT going there for Adobe too.

Sorry, but UHUH…

No offense, but most of those pirates won’t buy this application anyhow. This may stop them from using it, but it won’t bring you those people at customers. (I say, maybe because I sincerely doubt that. I believe they cracked Windows XP 5 seconds after it was released, and I have no doubt they’ll do the same here.) I think it’s a tad optimistic of you to think it will. They’ll just keep at it until they break it. They don’t want to buy. Most don’t have the money to buy. So they won’t.

In the meantime you’re still seriously inconveniencing those who DO buy your software. To me, it seems like Adobe now cares more about the "supposed"
profits lost to pirates than it does about the folks who have stood loyally by your software buying up every upgrade.

I dunno, maybe it’s just me, but I find this whole thing a bit insulting, and I’

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