Strange CS cursor behavior

JR
Posted By
John_Rausch
Nov 1, 2003
Views
916
Replies
19
Status
Closed
I am experiencing strange cursor behavior with CS, especially when using the file browser. The cursor is not correct for the position its in. For example, instead of an arrow when in the menu area, it will be a cross hair (rectangular selection one), or sometimes the text cursor. If I "mouse around" a little, sometimes it will change to what is should be. It does not affect functionality, but sometime, when it’s a cross hair, it’s hard to find when out of place.

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RL
Robert_Levine
Nov 1, 2003
John,

That actually sounds like a video driver issue. Try turning hardware acceleration down to zero and see if it goes away.

Bob
JR
John_Rausch
Nov 4, 2003
No improvement regardless of setting. I had no problems with 7.0. Am I the only one experiencing this problem? It would be nice to know so I can narrow it down and complain to the right place.

Thanks.
DH
Derwin_Hales
Nov 4, 2003
John,

Yes, I am having the same situation. As you say, it doesn’t affect functionality, the cursor just hasn’t changed to the new tool selected.

I don’t have this situation with any other apps including Elements 2.

This is a brand new CS install that has been activated with Adobe (no cracks!)

It is not a huge issue with me, but it would be nice to have corrected.

I am running sony vaio laptop with win xp pro.
SB
Scott_Byer
Nov 4, 2003
What video card? Have you checked for updated drivers? Does it only get stuck on certain cursors, or any of them?

-Scott
RL
Robert_Levine
Nov 4, 2003
Did you read my suggestion? Test the video driver by turning hardware acceleration down to zero.

Bob
DH
Derwin_Hales
Nov 5, 2003
Scott,

I have not been able to recreate the situation in the little time I have this evening to try it out.

I have a ATI Mobility Radeon 7500 video card… Sony indicates no updatss to the driver.

Robert, I am not sure where or how Hardware acceleration is turned down to zero. Not something I normally would mess with.
DP
Daryl Pritchard
Nov 5, 2003
Derwin,

I’m on a Win2K system at the moment and don’t recall if XP differs in this regard, but Win2K provides the hardware acceleration slider on the Troubleshooting tab of the Advanced Settings in the Display Properties. That is: Display Properties > Settings > Advanced > Troubleshooting.

Hope that helps,

Daryl
RL
Robert_Levine
Nov 5, 2003
Same on XP.

Bob
H
Ho
Nov 5, 2003
Well, for me, it is a video driver issue. In my limited testing (I have had CS installed for less than an hour), I saw immediate cursor misbehavior. Shutting off cursor and bitmap accelerations (the first level of reduced hardware acceleration) cured it for me.

Windows 2000, ATI Radeon 7500, Driver: 5.13.1.6166 (8/15/2002)

This is not the newest driver, nor do I want to install the newest driver. The later drivers have been optimized for the newer cards and will do nothing for my display performance or quality (and may even make it worse, according to posts I have read).
DM
dave_milbut
Nov 6, 2003
and will do nothing for my display performance or quality

but may fix bugs. go for the driver howard!
H
Ho
Nov 6, 2003
No thanks, Dave. As I said, Radeon 7500 owners have had less than stellar results with the newer drivers. I see no reason to "upgrade" to something that may not address the Photoshop problem at all and may cause problems elsewhere.
DM
dave_milbut
Nov 6, 2003
why? can’t you go back if it doesn’t work? do you have xp? that has a "roll back driver" option in the drivers prop. tab for each piece of hardware on your system. 2k may also. or you could set a restore point, install the driver and if it doesn’t work, roll back to the restore point. drivers are usually updated for a reason and not all of them are always published.
FK
Frank_Kandt
Nov 6, 2003
I had the same problem. I found this FAQ:

Mathias Vejerslev "Adobe Gamma and Nvidia drivers problem" 10/16/02 8:34pm </cgi-bin/webx?50>

It deals with the Nvidia video card which I have. I followed the FAQ instructions and this problem no longer exists……

– Frank
H
Ho
Nov 6, 2003
I’m on 2k and there is no "roll back". Uninstalling ATI drivers can be problematic and, while I know how to do it, I see no reason to bother. If this problem persists after the patch comes out, I’ll look into a solution. Besides, turning down the hardware acceleration a notch has yet to cause me any hardship that I know of.
DM
dave_milbut
Nov 6, 2003
okey dokie! 🙂

the only effect that the hardware acceleration should have is in maybe screen redraws. if you don’t play any graphics intensive games you should be ok. even if you do, just turn it back up before you play.

still if it was me, i’d update. i’ve been using ati’s for years now and they’ve always run great. barring the occasional driver install headache! <G>

ati aiw 9700 pro
MM
Mike_Morrell
Nov 6, 2003
When I first opened the file browser for the first time in CS (Win XPp, dual Xeon 2.8, Matrox 750 AGP video, 1GB ram, SATA drives) PS chewed up about 40% CPU. This caused everything I was doing in PS to be delayed, even simple cursor movement, right clicking could take 3 seconds before being recognized by PS. Once the file browser finished loading previews, all was OK again.

But why must I deal with a total slowage of simple windows functions when the file browser is loading images? Since I’m only chewing up 40% cpu over two cpu’s, there should be plenty of cpu left to operate my cursor. I can chew up 99% cpu on Premiere during a render or after effects and still have completely functional cursor control. Something is wrong with PS CS in this regard.
AA
Ali_Arman
Nov 6, 2003
Hear hear…
JH
Jay_Haze
Apr 12, 2004
Mike Morrell – 09:10pm Nov 5, 2003 Pacific (#16 of 17):

"When I first opened the file browser for the first time in CS (Win XPp, dual Xeon 2.8, Matrox 750 AGP video, 1GB ram, SATA drives) PS chewed up about 40% CPU. This caused everything I was doing in PS to be delayed, even simple cursor movement, right clicking could take 3 seconds before being recognized by PS. Once the file browser finished loading previews, all was OK again.

But why must I deal with a total slowage of simple windows functions when the file browser is loading images? Since I’m only chewing up 40% cpu over two cpu’s, there should be plenty of cpu left to operate my cursor. I can chew up 99% cpu on Premiere during a render or after effects and still have completely functional cursor control. Something is wrong with PS CS in this regard."

Pardon the bump but i’m seeing this behavior as well. I see it every time I open the file browser though. Whenever I move the mouse with the file browser open I get 100% cpu usage and a jerky mouse.

NVIDIA RIVA TNT2 with 53.03 Forceware drivers.
I
IRC
Apr 27, 2004
Has there been an update on this situation? I’m having the same problems. I have the latest drivers for my card and I’ve tried turning hardware acceleration all the way off but it does nothing to fix the problem. The mouse behavior exists only in CS when running CS in a smaller than full screen window the mouse behavior outside the CS window is normal.

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