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I am a newbie when it comes to Photoshop, though I have been able to print digital photos just fine in the past.
I am using an HP Deskjet 5650. Whenever I attempt to print anything on photo paper, the image just falls apart. The best way to describe it, is viewing an original 32 bit picture with only 16 bits. Everything has become dithered. Not sure if thats te correct term. Another way to describe it would be, lets say I print a picture of my family. All our hair and my suit takes on a cell-shaded look.
If I select plain paper as my paper type, the image seems ok. Its only when I select photo paper does this happen. The printer also has an automatic sensor to detect what type of paper Im using. If I allow this and feed it photo paper, the image falls apart. If I feed it standard white paper, the image again is fine.
I have just spent the last hour on the phone with an HP rep from India, and he seems to think its Photoshop. It doesnt matter that I have told him, this happens on any software I use.
He still suggests that people here should me more knowledgable of my situation. This has been driving me bonkers, as I cannot even print the necessary photo for my childs project.
Anyone that can provide help, it will be greatly appreciated. At this point Im ready to throw the printer out the window.
Has something changed in my Windows XP that could cause this? I have re-installed the printer many times, and both ways (USB and Parallel)
Thanks for any advise.
Johnny
I am using an HP Deskjet 5650. Whenever I attempt to print anything on photo paper, the image just falls apart. The best way to describe it, is viewing an original 32 bit picture with only 16 bits. Everything has become dithered. Not sure if thats te correct term. Another way to describe it would be, lets say I print a picture of my family. All our hair and my suit takes on a cell-shaded look.
If I select plain paper as my paper type, the image seems ok. Its only when I select photo paper does this happen. The printer also has an automatic sensor to detect what type of paper Im using. If I allow this and feed it photo paper, the image falls apart. If I feed it standard white paper, the image again is fine.
I have just spent the last hour on the phone with an HP rep from India, and he seems to think its Photoshop. It doesnt matter that I have told him, this happens on any software I use.
He still suggests that people here should me more knowledgable of my situation. This has been driving me bonkers, as I cannot even print the necessary photo for my childs project.
Anyone that can provide help, it will be greatly appreciated. At this point Im ready to throw the printer out the window.
Has something changed in my Windows XP that could cause this? I have re-installed the printer many times, and both ways (USB and Parallel)
Thanks for any advise.
Johnny
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