Something’s wrong, Scott. Shouldn’t happen.
Bob
Bob’s right. Shouldn’t happen. Are you restoring to an XP system restore point? Is it only after you defrag?
No, there is no problem re-activating on the same machine that often.
-Scott
Thanks for the replies Robert and Scott.
This morning when I started up the PC it advised me to activate again, I said no and PS CS closed on me. I opened it up again and activated. At the end it said thank you and I have been running it great since. Tomarrow, well we shall see 🙂
It wouldnt make a difference if the program was installed on a Raid 0 array would it? I wouldnt think it would but the only thing I am doing is what I stated above. I shut off the system restore/rollback funtion on the machine. I backup key files so if the O/S wants to go South let it.
I dont know what could cause this but was concerned about reactivating/activating so many times (adobe probably thinks I rebuilt 2x daily) and will I dont know what? CS is working perfectly on my system other that this, so I really dont want to go around and mess it up by uninstalling it/reinstalling it.
Scott
Scott…my system is exactly the opposite: Activate is greyed out under the HELP menu. Uninstall, reboot, reinstall did no good.
Hello Scott R., do you have a dual boot system? When you backup your files, how are you going about doing this? If you don’t backup your files and reboot, does the problem still exist?
Thanks,
Steve
The RAID 0 array issue may be a clue . I run a RAID array also and can see the possibility of some confusion writing activation info to a particular unused area of the "hard drive" . Don’t have CS yet, so it’s not a problem.
😕
Brent
Yep, today/this morning when I booted up (I have WinXP Professional only (no dual boot) It asked to be activated again. I looked at it closly this time and the green progress bar doesnt reach halfway before it says thank you.
Pope, can you still use CS if activation is grayed out?? I wonder if Calling Adobe would rectify the situation??
Scott
Did you try a complete reinstall of PSCS?
Steve:
I have another PC set on a weekly sceduale go out on different days and do a Win2k backup of files accross my 8 machine home LAN. I back up Folders such as My Documents and my MP3 collections. As far as images are concerned I back all that up onto CD-R’s at the time of editing. Sys State I dont bother with.
A little info on my system:
3 HDD 2 of them are IBM 60 gig Deskstars in a Rocket Raid 0 array 1 HDD as a standalone (not a part of Raid) no raid 5
C: drive is the O/S in a 5 gig Dynamic Volume Devoted to the O/S only D: Data 50.0 gig Dynamic Volume
E: Data 50.0 gig Dynamic Volume
F: Programs 10 gig Dynamic Volume (Photoshop lives here) G: MP3’s 15.0 gig Dynamic Volume
Z: PS Scratch Disk 5.0 gig Dynamic Volume
18.34 gigs in reserve, not formatted yet.
Asus A7V133E Mobo
AMD 1.4 GHz CPU
512MB of 2100 MHz Ram
Scott
Mathias:
I havent uninstalled PS CS yet, I have a ton of work to do with it, and I dont want to mess with uninstalling it/reinstalling it with my current work load. I am afraid that if I do that other things will pop up. Its bad enough a total rebuild on this machine as it stands right now takes like 4-5 days 🙂
Scott
Scott H. CS runs fine even though the activate item on the help menu is greyed out.
I did call Adobe Customer Service. They gave up on immediate help (after uninstalling, rebooting, reinstalling didn’t help)and gave me a case number and said a supervisor would contact me within 48 hours.
Elsewhere I have been told that the activation probably took place during the initial installation and apparently I didn’t notice the two-second process.
Perhaps the supervisor will be able to help.
And hopefully I will install future applications more carefully. 🙂
Scott, thanks for the additional information, unfortunately I still need more. 🙂 Are you using the XP backup wizard to backup your files? If so, what options are you using? If not, then what software/options are you using?
Regards,
Steve
Steve:
I am running PS CS on a XP machine, however for backups I have a seperate PC doing backups to shared folders all accross my Lan, I have 8 machines in my lan with one of those 8 whose sole purpose is to do backups. On that PC I am running Win2K. As far as what options are set the backup box is doing full backups. of specific folders like My Documents folder like I mentioned before. The backup machine is then compressing that data on its own HDD.
Scott
