Can’t uninstall?????

RW
Posted By
rocky_weih
Nov 26, 2003
Views
212
Replies
3
Status
Closed
My color pallet went to a pastel looking weird thing. I unistalled and reinstalled and it’s the same way. Weird thing is, all the actions and stuff I put in are still there also. it’s like I never unistalled anything.How can that be? it’s 7.0 and it been working fine untill now. How can I unistall everything and reinstall so it is back to new again. There must be a directory somewhere it keeping files. Short of formating the drive I need to wipe photoshop out and start new again. Thanks

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RL
Robert_Levine
Nov 26, 2003
You need to trash your prefs. See the FAQs for very simple instructions.

Bob
L
LenHewitt
Nov 27, 2003
Rocky,

all the actions and stuff I put in are still there also. it’s like I never
unistalled anything.How can that be?<<

An uninstall can only uninstall those files that were created at the same time that the uninst.isu uninstall file was created. It knows nothing whatsoever about files added after the initial install, and that includes your preference file as Bob has indicated
CC
Chris_Cox
Nov 30, 2003
And all you needed to do was reset the swatches or color palette…

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