JPEG – Not enough memory! ?

RP
Posted By
Russell_Proulx
Dec 14, 2003
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556
Replies
5
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Closed
Something is not right…

I was explaining to a client the file size reduction advantage of saving a file as a JPG vs uncompressed for sending images via the web. I created a blank white RGB image that was was approx 60 megs (36×26"@ 150ppi)and when I went to save it I was informed that I did not have enough RAM! This was using the progressive JPG setting. I was successful in using the Baseline setting but still… It’s pretty worrisome.

I’m just getting a new system up and running so I need to know ASAP if this is a bug (or a feature <g>)or a hardware defect.

P4-3.0
Intel 875PBZLK i875P mobo
Intel Pentium IV 3.0 GHZ HT 512 K 800 FSB
2GB RAM (4x 512 MB DDR 400 Kingston)
Windows XP (with all Service Pack updates)
I boot from a 40gig IDE drive
an empty 18gig Atlas15k SCSI drive is used for PS-CS scratch disk only. it’s on a Adaptec 320160 controller
Matrox 550 video

Russell
Related Tags
memory

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RP
Russell_Proulx
Dec 15, 2003
Just tried the same thing on my wife’s G5 (1GB RAM) and it worked fine.. no errors.

BTW – RAM is set to 75% on my PC.

Russell
PH
Photo_Help
Dec 15, 2003
Russell,

Something is not right

You can say that again.

Have you rebooted and tried again. Something is very wrong if you can’t save a 36×26 150 PPI image on that system. My system saved it instantly as it should for a blank canvas. Just for the fun of it I tried the same thing on an old Celeron 333 with 64 MB or ram and it also had no problem.
RP
Russell_Proulx
Dec 15, 2003
Rebooting helped with CS but I’m getting the same error with PS7. I tried the same thing on another system (P4 /Intel P4TE mobo /1 GB RDRAM) and it works fine. I’m starting to wonder about the RAM….

In most other respects the systems are identical.

Russell
PH
Photo_Help
Dec 15, 2003
Russell,

It does sound like bad memory may be the problem. Is it a new system? If so at least it is under warranty.

You could always pull half the memory and see if that fixes it. If not pull half of that memory and try again. Hopefully you can narrow it down to one bad chip through trial and error and replace it. To be sure you could always take the memory to a computer store where they should have a stand alone memory tester. The charge for testing memory should be very low.
RP
Russell_Proulx
Dec 15, 2003
Pulling 1/2 the RAM solved the problem. The RAM is not compatible with this mobo as each of the 4 modules uses 16 chips while Intel states "Double-sided DIMMs with x16 organization are not supported".

I bought everything through a local dealer with whom I’m on good terms so new RAM with 8 chips on each will be arriving asap. I think that the mobo can only handle RAM with a total of 32 chips which is why everything works fine with 2 modules.

Russell

How to Master Sharpening in Photoshop

Give your photos a professional finish with sharpening in Photoshop. Learn to enhance details, create contrast, and prepare your images for print, web, and social media.

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