Photoshop 5.5 disappears right after it states, "loading ICC"

BP
Posted By
Billy_page
Dec 30, 2003
Views
282
Replies
5
Status
Closed
Photoshop 5.5 has worked great ever since I bought it a couple of years ago and now all of a sudden when I start it, it goes through the startup splash until it says, "loading ICC" and then it just vanishes like it was never there. No error message, no nothing. Image ready works fine, and I have not made any major changes to my computer recently. I am runnung Windows XP home and i deleted a set of fonts that I installed around the time this started but it did not help. Any suggestions? I am disabled and pretty much house bound and would really like to get my program running so that I could stay busy. Thank you, Biily

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BB
brent_bertram
Dec 31, 2003
Billy,

My first guess is that one of your ICC profiles is bad and causing this problem . It could happen , I guess . I’d move most of them ( perhaps all of them ) to a different folder and see whether or not Photoshop starts . If it does, then you’ve got to weed out which is the bad one. Copying them back to the original location, one by one, and testing Photoshop starting each time, should do that. This might take a little while <G> .

🙂

Brent
BP
Billy_page
Dec 31, 2003
Thank you for the advice but I have not created any ICC files, and if Photoshop automatically generates them I can not find where they are. The correct wording of the last item to be displayed before Photoshop disappears is "Initiating ICC engine", sorry for the misquote. I have deleted Photoshop and reinstalled using the Windows "Add Remove Programs" feature but it did nothing to correct the problem. I deleted Photoshop using the uninstall that came with it but again there was no change after I reinstalled. I have also reloaded Windows in an attempt to overwrite any corrupted system files but still no change. I am out of ideas, if you have any advice It would be greatly appreciated.
L
LenHewitt
Dec 31, 2003
Billy,

Try trashing your prefs file – details in the FAQ at the top of this forum’s Topic List.

It doesn’t get deleted by an uninstall/re-install
BP
Billy_page
Dec 31, 2003
that did it, thanks guys
L
LenHewitt
Jan 1, 2004
You’re very welcome, Billy

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