Photoshop corrupts files when saving

DE
Posted By
dennis_edson
Jan 14, 2004
Views
279
Replies
4
Status
Closed
I just updated to 2GB of RAM. My computer is a little older and does not have the "DDR dual channel" capability, so I do not think my problem is with this aspect of Photoshop problems. The problem is this. When saving files, the result is a corrupted psd file. When trying to open it, PhotoShop says the file was damaged. I click "open anyway" and there are colored bands running across the bottom layer (it is always the bottom layer). This never happened with 1.5GB DDR RAM. I have done a long memory test at boot and all RAM checks okay. The long test cycles through RAM 5 times. I did a long disc check to repair/recover dammaged sectors and no errors were found.

The system is WIN XP Pro, Pentium 4 1.8Ghz. Both PS 7 and CS do this. I have the memory set to 60% in prefferences.

Any suggestions?

Thanks, Dennis Edson
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DC
Dan_Crescent
Jan 14, 2004
The "tests" don’t mean anything. If it worked before you added the RAM, remove it and try again.
DM
dave_milbut
Jan 14, 2004
right dan.
DE
dennis_edson
Jan 15, 2004
It turns out that there was a memory problem. Each 1GB stick would work with the 512MB stick, but the two 1GB sticks would not work together. It would appear that there was a slight timming difference between the two, even though they were both the same type and manufacturer. A change to the RAM timing in CMOS setup fixed the problem. Instead of using the "auto" SPD setting, I used "user defined" and set the settings as they should be for this RAM. Now everything works okay.

Dennis
DC
Dan_Crescent
Jan 16, 2004
Sweet. Good thing you didn’t have a Dell, or you wouldn’t have had those timing settings in the BIOS. Of course, that’s another story and another forum. 😉

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