File size imports are all wrong

Luis ORTEGA wrote:

I connected my video camera to Photoshop via a firewire cable and used the file/import/sony dv camcorder to access the wia type captures to do some stop motion animation stills. This all works fine, and I have done it before in the past, but this time, all of the captured stills were coming into Photoshop at 1/4 size of the video camera’s resolution, that is 360 x 288 pixels at 72 dpi instead of the usual 720 x 576 pixels at 72 dpi. This has never been the case before, but I can’t figure out why it is happening. Whenever I captured this way before, I would get files in Photoshop that were 720 x 576 at 72 dpi.
I have checked as many settings as I can think of but nothing seems amiss. Can anyone please advise me on what I might be doing wrong? Thanks a lot for any help.

Did you definitely capture the images at 720 x 576, or is there an option on your camera to shoot at 360 x 288 which you may have inadvertantly used when filming?

Just a thought.

Regards,
Brian.

OK, I’ve narrowed it down further.
Normally, the still images are captured at the same size as the camcorder creates, in this case 720 x 576 pixels at 72 dpi (PAL). This has always worked fine in Photoshop 7 and CS.
Now since I upgraded to win xp service pack 2, the same camcorder and computer are producing images that are 1/4 size, that is 360 x 288 pixels at 72 dpi. It happens with either Photoshop 7 or Photoshop CS if the system is on win xp sp2.
Is this a problem with how Photoshop and win xp sp2 work together, or am I setting something wrong?
I can’t see any preference options that would affect this that I can change. I’m not sure where to look for options of this in win xp. The same camcorder continues to work as expected when I do the still image captures on another computer at work that runs win xp sp1. I posted this as a separate thread as it is now another issue. I hope to get some responses if others are having this problem.

"Brian" wrote in message

Luis ORTEGA wrote:

I connected my video camera to Photoshop via a firewire cable and used the file/import/sony dv camcorder to access the wia type captures to do some stop motion animation stills. This all works fine, and I have done it before in the past, but this time, all of the captured stills were coming into Photoshop at 1/4 size of the video camera’s resolution, that is 360 x 288 pixels at 72 dpi instead of the usual 720 x 576 pixels at 72 dpi.
This has never been the case before, but I can’t figure out why it is happening. Whenever I captured this way before, I would get files in Photoshop that were 720 x 576 at 72 dpi.
I have checked as many settings as I can think of but nothing seems amiss.
Can anyone please advise me on what I might be doing wrong? Thanks a lot for any help.

Did you definitely capture the images at 720 x 576, or is there an option on your camera to shoot at 360 x 288 which you may have inadvertantly used when filming?

Just a thought.

Regards,
Brian.

On Tue, 26 Apr 2005 15:39:17 GMT, "Luis ORTEGA" wrote:

OK, I’ve narrowed it down further.
Normally, the still images are captured at the same size as the camcorder creates, in this case 720 x 576 pixels at 72 dpi (PAL). This has always worked fine in Photoshop 7 and CS.
Now since I upgraded to win xp service pack 2, the same camcorder and computer are producing images that are 1/4 size, that is 360 x 288 pixels at 72 dpi. It happens with either Photoshop 7 or Photoshop CS if the system is on win xp sp2.
Is this a problem with how Photoshop and win xp sp2 work together, or am I setting something wrong?
I can’t see any preference options that would affect this that I can change. I’m not sure where to look for options of this in win xp. The same camcorder continues to work as expected when I do the still image captures on another computer at work that runs win xp sp1. I posted this as a separate thread as it is now another issue. I hope to get some responses if others are having this problem.

It must be a setting you’ve changed somewhere, either on the camera or in PS. It’s certainly nothing to do with SP2.

—

Hecate – The Real One

Fashion: Buying things you don’t need, with money
you don’t have, to impress people you don’t like…

yes it is.

"Hecate" wrote

It must be a setting you’ve changed somewhere, either on the camera or in PS. It’s certainly nothing to do with SP2.

On Wed, 27 Apr 2005 15:29:21 GMT, "Luis ORTEGA" wrote:

yes it is.

If you think that, then you’re beyond help.

—

Hecate – The Real One

Fashion: Buying things you don’t need, with money
you don’t have, to impress people you don’t like…

I used to get an effect like that in Premiere 4.0. It had something to do with turning off one field or interlacing or something. I don’t think that would translate to photoshop tho.

In article ,
Brian wrote:

Luis ORTEGA wrote:

I connected my video camera to Photoshop via a firewire cable and used the file/import/sony dv camcorder to access the wia type captures to do some stop motion animation stills. This all works fine, and I have done it before in the past, but this time, all of the captured stills were coming into Photoshop at 1/4 size of the video camera’s resolution, that is 360 x 288 pixels at 72 dpi instead of the usual 720 x 576 pixels at 72 dpi. This has never been the case before, but I can’t figure out why it is happening. Whenever I captured this way before, I would get files in Photoshop that were 720 x 576 at 72 dpi.
I have checked as many settings as I can think of but nothing seems amiss. Can anyone please advise me on what I might be doing wrong? Thanks a lot for any help.

Did you definitely capture the images at 720 x 576, or is there an option on your camera to shoot at 360 x 288 which you may have inadvertantly used when filming?

Just a thought.

Regards,
Brian.

I agree with Luis. If Windows was the only thing that changed, it’s Windows. Of course, I’m a Mac user and think Windows is poop anyhow. ^_^

Have you tried going into the registry and removing the device for the camera and putting it back or seeing if there are any configuration options for the camera there? If it says something like half/full fields or A/B/A&B fields or interlaced/non-interlaced, set it to full (a&b) fields and interlaced. Only thing I can suggest. Good luck.

In article <ldObe.8383$>,
Luis ORTEGA wrote:

yes it is.

"Hecate" wrote

It must be a setting you’ve changed somewhere, either on the camera or in PS. It’s certainly nothing to do with SP2.

Thanks, I tried your idea but the device just resets itself automatically and offers no options.
The wia support options do have an image size listing in the device window, but it is inactive and allows no interaction.
I have now tried this out with a half dozen camcorders and 8 separate computers and on Photoshop 7 and CS. All of the camcorders import stills via firewire into both versions of Photoshop at 720 x 576 pixels on all the computers that are running win xp sp1 but they all import at 360 x 288 pixels when connected to any computers with Win XP sp2.
This is definitely a win xp sp2 issue.

"Samantha, the Silly Goddess" wrote in message

I agree with Luis. If Windows was the only thing that changed, it’s Windows.
Of course, I’m a Mac user and think Windows is poop anyhow. ^_^
Have you tried going into the registry and removing the device for the camera and putting it back or seeing if there are any configuration options
for the camera there? If it says something like half/full fields or A/B/A&B
fields or interlaced/non-interlaced, set it to full (a&b) fields and interlaced. Only thing I can suggest. Good luck.

In article <ldObe.8383$>,
Luis ORTEGA wrote:

yes it is.

"Hecate" wrote

It must be a setting you’ve changed somewhere, either on the camera or in PS. It’s certainly nothing to do with SP2.

This day of Thu, 28 Apr 2005 19:53:23 GMT, "Luis ORTEGA" saw fit to scribe:

Thanks, I tried your idea but the device just resets itself automatically and offers no options.
The wia support options do have an image size listing in the device window, but it is inactive and allows no interaction.
I have now tried this out with a half dozen camcorders and 8 separate computers and on Photoshop 7 and CS. All of the camcorders import stills via firewire into both versions of Photoshop at 720 x 576 pixels on all the computers that are running win xp sp1 but they all import at 360 x 288 pixels when connected to any computers with Win XP sp2.
This is definitely a win xp sp2 issue.

_Lots_ of people use XP-SP2. Why, then, aren’t lots of people having this problem? I don’t know what’s causing your problem but I can guarantee that sp2 is not sending binary goblins out after your import sizes.

—
~david-haley

(no unmunging necessary)
—————————

Is it possible it’s treating your USB as a USB 1 instead of USB2? USB1 couldn’t handle the bandwidth of 720×480 if I recall correctly, so if it got set to USB1 it might drop you to CIF resolution.

You might try downloading a program like anasazi (http://www.animateclay.com, it’s freeware) and see if you get a better resolution from that (just to completely rule out photoshop) I think it has has shortcuts to Window’s settings for the camera. It’s a longshot but I can’t come up with any other ideas. Wish I could be more help.

PS: What kind of camera are you using for your source? I’m getting ready to buy a camera for my Mac so I can do higher resolution stop-motion and I want something that will stream quicktime so I can do tests in my frame-grabber before I do the high-res photo on the camera.

In article <Tabce.8760$>,
Luis ORTEGA wrote:

Thanks, I tried your idea but the device just resets itself automatically and offers no options.
The wia support options do have an image size listing in the device window, but it is inactive and allows no interaction.
I have now tried this out with a half dozen camcorders and 8 separate computers and on Photoshop 7 and CS. All of the camcorders import stills via firewire into both versions of Photoshop at 720 x 576 pixels on all the computers that are running win xp sp1 but they all import at 360 x 288 pixels when connected to any computers with Win XP sp2.
This is definitely a win xp sp2 issue.

"Samantha, the Silly Goddess" wrote in message

I agree with Luis. If Windows was the only thing that changed, it’s Windows.
Of course, I’m a Mac user and think Windows is poop anyhow. ^_^
Have you tried going into the registry and removing the device for the camera and putting it back or seeing if there are any configuration options
for the camera there? If it says something like half/full fields or A/B/A&B
fields or interlaced/non-interlaced, set it to full (a&b) fields and interlaced. Only thing I can suggest. Good luck.

In article <ldObe.8383$>,
Luis ORTEGA wrote:

yes it is.

"Hecate" wrote

It must be a setting you’ve changed somewhere, either on the camera or in PS. It’s certainly nothing to do with SP2.

I am talking about a firewire connection, not usb.

"Samantha, the Green Albatross" wrote in message

Is it possible it’s treating your USB as a USB 1 instead of USB2? USB1 couldn’t handle the bandwidth of 720×480 if I recall correctly, so if it got set to USB1 it might drop you to CIF resolution.
You might try downloading a program like anasazi
(http://www.animateclay.com,
it’s freeware) and see if you get a better resolution from that (just to completely rule out photoshop) I think it has has shortcuts to Window’s settings for the camera. It’s a longshot but I can’t come up with any other ideas. Wish I could be more help.

PS: What kind of camera are you using for your source? I’m getting ready to buy a camera for my Mac so I can do higher resolution stop-motion and I want something that will stream quicktime so I can do tests in my frame-grabber before I do the high-res photo on the camera.
In article <Tabce.8760$>,
Luis ORTEGA wrote:

Thanks, I tried your idea but the device just resets itself automatically and offers no options.
The wia support options do have an image size listing in the device window,
but it is inactive and allows no interaction.
I have now tried this out with a half dozen camcorders and 8 separate computers and on Photoshop 7 and CS. All of the camcorders import stills via
firewire into both versions of Photoshop at 720 x 576 pixels on all the computers that are running win xp sp1 but they all import at 360 x 288 pixels when connected to any computers with Win XP sp2.
This is definitely a win xp sp2 issue.

"Samantha, the Silly Goddess" wrote in message

I agree with Luis. If Windows was the only thing that changed, it’s Windows.
Of course, I’m a Mac user and think Windows is poop anyhow. ^_^
Have you tried going into the registry and removing the device for the camera and putting it back or seeing if there are any configuration options
for the camera there? If it says something like half/full fields or A/B/A&B
fields or interlaced/non-interlaced, set it to full (a&b) fields and interlaced. Only thing I can suggest. Good luck.

In article <ldObe.8383$>,
Luis ORTEGA wrote:

yes it is.

"Hecate" wrote

It must be a setting you’ve changed somewhere, either on the camera or in PS. It’s certainly nothing to do with SP2.

Do you even have any idea what you are talking about?
Why don’t you try it yourself then report back to us instead of talking generalities?
Take a dv camcorder.
Connect it to a Win XP (home or pro) system using SP1 or SP2 via firewire and turn it on.
Let Win XP do its thing and recognize the camcorder.
Start Photoshop.
Go to file>import>wia xxx dv camcorder (the xxx will be the brand name of the connected camcorder)
The still image import window appears.
Click a few captures.
Bring them into Photoshop.
Go to image>image size and check the pixel size. With a Win XP SP1 system, the pixel size will be 720 x 576. This will translate into 8 x 10 inches at 72 dpi, the normal size for PAL DV video. With a Win XP SP2 system, the pixel size will be 360 x 288. This will translate into 4 x 5 inches at 72 dpi, NOT the normal size for PAL DV video.
This has happened so far with every PAL camcorder that we have tried on several different computers.
It is definitely a SP2 issue. What I want to test next is whether an NTSC format camcorder exhibits the same problem.
If you want to contribute constructively to this thread try doing something to help solve the problem.

"David Haley" wrote

_Lots_ of people use XP-SP2. Why, then, aren’t lots of people having this problem? I don’t know what’s causing your problem but I can guarantee that sp2
is not sending binary goblins out after your import sizes.

On Thu, 28 Apr 2005 13:08:20 -0700, David Haley
wrote:

This is definitely a win xp sp2 issue.

_Lots_ of people use XP-SP2. Why, then, aren’t lots of people having this problem? I don’t know what’s causing your problem but I can guarantee that sp2 is not sending binary goblins out after your import sizes.

Precisely.

—

Hecate – The Real One

Fashion: Buying things you don’t need, with money
you don’t have, to impress people you don’t like…