photoshop hangs with OS X.3.1

RK
Posted By
r.knell
Nov 15, 2003
Views
275
Replies
1
Status
Closed
Hello

I have just upgraded to OS X.3.1, and now my installation of photoshop 7 hangs when I try and open it. It gets through the startup until it says ‘reading fonts’ and then vanishes with a ‘the application X has unexpectedly quit’ message. I have tried the following:

Repairing disk permissions
Deleting the preferences files
Reinstalling on a ‘safe boot’
Checking for corrupt/duplicate fonts

None of these have worked (incidentally, it does show the serial number on startup). Does anyone have any suggestions as to how to make it work?

Any help most gratefully received

Rob Knell
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N
nospam
Nov 15, 2003
In article , (Rob
Knell) wrote:

Hello

I have just upgraded to OS X.3.1, and now my installation of photoshop 7 hangs when I try and open it. It gets through the startup until it says ‘reading fonts’ and then vanishes with a ‘the application X has unexpectedly quit’ message. I have tried the following:

Repairing disk permissions
Deleting the preferences files
Reinstalling on a ‘safe boot’
Checking for corrupt/duplicate fonts

None of these have worked (incidentally, it does show the serial number on startup). Does anyone have any suggestions as to how to make it work?

You might post to an OS-X group to find if your system is loggin errors, saving image dumps, etc.. Adobe or Apple support can then help.

Maybe PS came upon a bad module. I don’t know the order in which PS loads modules. If it’s a font, then try removing some fonts, maybe in reverse-alphabetical order.

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