Upgrade Question

KK
Posted By
Katie_Kelly
Jan 19, 2004
Views
3733
Replies
124
Status
Closed
Hello. I currently have Photoshop 5.5 for Windows. I’d like to upgrade to either 7.0 or CS. Can I go straight to one of those versions or am I required to take the intermediate upgrades first? I apologize if this question has already been asked. I looked, but I didn’t see it. Thanks!

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JB
Jonathan_Balza
Jan 19, 2004
Go right ahead and upgrade right to CS. You should have no problems at all.
KK
Katie_Kelly
Jan 19, 2004
Thanks! Thank you for the very fast response too.
JB
Jonathan_Balza
Jan 19, 2004
Ehh… I guess I should qualify my "no problems at all" statement.

You won’t have any problems with the legality of the upgrade. Photoshop CS requires a fairly robust computer and Windows 2000 or above, so make sure you can handle it before upgrading.
F
Fr
Apr 16, 2004
"Hecate" a
N
notouchy
Apr 16, 2004
On 2004-04-16 13:37:23 -0600, "Frédéric Moreau" said:

"Hecate" a écrit dans le message de
On Mon, 15 Mar 2004 06:25:42 -0700, "LifeIsGood–SOMETIMES" wrote:
When I had a LE version (came
bundled with some hardware) they said ok
and I purchased the CS version for the upgrade price
Unless, of course, you live in the UK where they won’t upgrade from anything except a previous full version which isn’t an Ed version.

What about France ? I have a 6.0 Mac (sold with hardware) and I don’t know if they will be OK.
The french www.adobe.fr doesn’t talk about it. Have I to call them ? Otherwise, y may buy old licensed softwares on the web… witch versions of adobe softwares runs vith os X ?

Thanks

Adobe CS Collection runs extremely well on Mac OS X. I recommend it. I would contact your local Adobe dealer and ask them about upgrade discounts.
J
JJS
Apr 16, 2004
"notouchy" wrote in message
On 2004-04-16 13:37:23 -0600, "Fr
F
Fr
Apr 17, 2004
"jjs" a
VN
Vector Newman
Apr 29, 2004
2 parts:

I have PS 6, can I upgrade to CS?

Also, since I now have a Mac ( as well as a PC ) can I upgrade to a Mac version ( PS 6 I have is Windows version ) or does the CD have both versions now? Someone told me that they do.


Vector Newman

**It may be great to be king, but you’re never safe on the throne. Just ask Elvis.

—–= Posted via Newsfeeds.Com, Uncensored Usenet News =—– http://www.newsfeeds.com – The #1 Newsgroup Service in the World! —–== Over 100,000 Newsgroups – 19 Different Servers! =—–
E
edjh
Apr 29, 2004
Vector Newman wrote:

2 parts:

I have PS 6, can I upgrade to CS?

Yes,
Also, since I now have a Mac ( as well as a PC ) can I upgrade to a Mac version ( PS 6 I have is Windows version ) or does the CD have both versions now? Someone told me that they do.
No, they do not. You will have to buy a new version for one of the computers and upgrade the other. You can cross-upgrade from PC to Mac or vice versa, but if you want it on both computers that would be silly.


Comic book sketches and artwork:
http://www.sover.net/~hannigan/edjh.html
Comics art for sale:
http://www.sover.net/~hannigan/batsale.html
VN
Vector Newman
Apr 29, 2004
Thanks. Does it matter if it’s the Educational version?


Vector Newman

**It may be great to be king, but you’re never safe on the throne. Just ask Elvis.

"edjh" wrote in message
Vector Newman wrote:

2 parts:

I have PS 6, can I upgrade to CS?

Yes,
Also, since I now have a Mac ( as well as a PC ) can I upgrade to a Mac version ( PS 6 I have is Windows version ) or does the CD have both
versions
now? Someone told me that they do.
No, they do not. You will have to buy a new version for one of the computers and upgrade the other. You can cross-upgrade from PC to Mac or vice versa, but if you want it on both computers that would be silly.

Comic book sketches and artwork:
http://www.sover.net/~hannigan/edjh.html
Comics art for sale:
http://www.sover.net/~hannigan/batsale.html

—–= Posted via Newsfeeds.Com, Uncensored Usenet News =—– http://www.newsfeeds.com – The #1 Newsgroup Service in the World! —–== Over 100,000 Newsgroups – 19 Different Servers! =—–
I
Information
Apr 29, 2004
vector,

Call Adobe, my experience with the customer service ahs always been positive and clear.

"Vector Newman" wrote in message
: Thanks. Does it matter if it’s the Educational version? :
: —
: Vector Newman
:
: **It may be great to be king, but you’re never safe on the throne. : Just ask Elvis.
:
: "edjh" wrote in message
: : > Vector Newman wrote:
: >
: > > 2 parts:
: > >
: > > I have PS 6, can I upgrade to CS?
: >
: > Yes,
: > >
: > > Also, since I now have a Mac ( as well as a PC ) can I upgrade to a Mac
: > > version ( PS 6 I have is Windows version ) or does the CD have both : versions
: > > now? Someone told me that they do.
: > >
: > No, they do not. You will have to buy a new version for one of the : > computers and upgrade the other. You can cross-upgrade from PC to Mac or : > vice versa, but if you want it on both computers that would be silly. : >
: > —
: > Comic book sketches and artwork:
: > http://www.sover.net/~hannigan/edjh.html
: > Comics art for sale:
: > http://www.sover.net/~hannigan/batsale.html
: >
:
:
:
:
: —–= Posted via Newsfeeds.Com, Uncensored Usenet News =—– : http://www.newsfeeds.com – The #1 Newsgroup Service in the World! : —–== Over 100,000 Newsgroups – 19 Different Servers! =—–
H
Hecate
Apr 30, 2004
On Thu, 29 Apr 2004 17:50:47 -0400, "Vector Newman" wrote:

Thanks. Does it matter if it’s the Educational version?

If you;’re in the US or Canada, no. If you’re in the UK yes, they won’t upgrade from the Educational version.

I.e. it depends where you live.



Hecate

veni, vidi, reliqui
S
Stephan
Apr 30, 2004
"Hecate" wrote in message
On Thu, 29 Apr 2004 17:50:47 -0400, "Vector Newman" wrote:

Thanks. Does it matter if it’s the Educational version?

If you;’re in the US or Canada, no. If you’re in the UK yes, they won’t upgrade from the Educational version.

I.e. it depends where you live.

The revenge of the Colonies!

Stephan
H
Hecate
May 1, 2004
On Fri, 30 Apr 2004 06:02:20 GMT, "Stephan"
wrote:

"Hecate" wrote in message
On Thu, 29 Apr 2004 17:50:47 -0400, "Vector Newman" wrote:

Thanks. Does it matter if it’s the Educational version?

If you;’re in the US or Canada, no. If you’re in the UK yes, they won’t upgrade from the Educational version.

I.e. it depends where you live.

The revenge of the Colonies!
The Revenge of the Greedy Bastards…



Hecate

veni, vidi, reliqui
S
Stephan
May 1, 2004
"Hecate" wrote in message
On Fri, 30 Apr 2004 06:02:20 GMT, "Stephan"
wrote:

"Hecate" wrote in message
On Thu, 29 Apr 2004 17:50:47 -0400, "Vector Newman" wrote:

Thanks. Does it matter if it’s the Educational version?

If you;’re in the US or Canada, no. If you’re in the UK yes, they won’t upgrade from the Educational version.

I.e. it depends where you live.

The revenge of the Colonies!
The Revenge of the Greedy Bastards…

LOL

Stephan
RK
rick_klovstad
Jun 23, 2004
This may be a silly question. I am using Photoshop 5.5(educational version). I would like to upgrade to CS. Can I purchase the upgrade or do I have to buy the full version? 5.5 to 8 is a big jump. I don’t know how these things work.

Thank you
CC
Chris_Cox
Jun 23, 2004
Yes, you can upgrade (it says so on the upgrade box, and the Adobe web pages).
MW
mark_whitmore
Aug 5, 2004
I have photoshop version 4, can I upgrade to CS from this? Mark
R
Ram
Aug 5, 2004
Yes.
MW
mark_whitmore
Aug 5, 2004
thanks much
J
Janus21
Oct 22, 2004
Can anyone tell me how the upgrade process works for Photoshop? About 15 months ago I bought a second-hand copy of PS7 in good faith at a PC fair. It wasn’t shrink wrapped and the manual was tatty but it worked.

Unfortunately, since then I’ve tried to patch it, but the install progress of the patch stops almost immediately and tells me that the serial number I’ve used to install the app isn’t correct. Nothing I can do will get around this, despite the supplied number working without comment on the original installation.

I’m now tempted by PS CS and would seek to buy an upgrade copy rather than shell out the almost £500 for a stand-alone version. Does the upgrade search for the presence of the old version on my machine, or an installation CD, (like M$ products do), or will it seek to use the serial number for the old package, which risks not working, leaving me with a piece of software I can’t use?

Thanks in advance,

Janus21
SI
stupid_idiot
Oct 22, 2004
The upgrade looks for a valid serial # install.

Your best bet it to purchase a legit 5.0 version on Ebay….then, upgrade.

http://tinyurl.com/447ap

"Janus21" wrote in message
Can anyone tell me how the upgrade process works for Photoshop? About 15 months ago I bought a second-hand copy of PS7 in good faith at a PC fair. It wasn’t shrink wrapped and the manual was tatty but it worked.

Unfortunately, since then I’ve tried to patch it, but the install progress of the patch stops almost immediately and tells me that the serial number I’ve used to install the app isn’t correct. Nothing I can do will get around this, despite the supplied number working without comment on the original installation.

I’m now tempted by PS CS and would seek to buy an upgrade copy rather than shell out the almost
B
birdman
Oct 22, 2004
If PS7 works well for you what you need to consider is what you need that CS has that PS7 does not. There are a lot of third party plug-ins that offer more than what CS has for specialized applications. Few people need the 48bit functionality of CS.
After downloading the CS demo from Adobe, which is fully functional for 30 days, I am still undecided about the upgrade. CS is not glitch free. The main exclusive feature in CS, and it is a really big one, is the raw plug in that now works with an even larger number of file types than the original. This is the main lure for me to upgrade and may be worth the cost in itself.
Otherwise I don’t really see other "must-haves" in CS as compared to PS7 for how I use the program, probably because I am so used to PS7. That being said, if I do not get CS I will surely get the next version.
B
bagal
Oct 22, 2004
Yes I agree with bmoag

I have PSCS, I don’t think I will get the next version

When PSCS mark 3 arrives on the market I will probably hardware and software update 🙂

Arty

"bmoag" wrote in message
If PS7 works well for you what you need to consider is what you need that CS has that PS7 does not. There are a lot of third party plug-ins that offer more than what CS has for specialized applications. Few people need the 48bit functionality of CS.
After downloading the CS demo from Adobe, which is fully functional for 30 days, I am still undecided about the upgrade. CS is not glitch free. The main exclusive feature in CS, and it is a really big one, is the raw plug in that now works with an even larger number of file types than the original. This is the main lure for me to upgrade and may be worth the cost in itself.
Otherwise I don’t really see other "must-haves" in CS as compared to PS7 for how I use the program, probably because I am so used to PS7. That being said, if I do not get CS I will surely get the next version.
J
Janus21
Oct 23, 2004
"stupid_idiot" wrote in message
The upgrade looks for a valid serial # install.

Your best bet it to purchase a legit 5.0 version on Ebay….then, upgrade.
http://tinyurl.com/447ap

Took your advice and bought a copy of V7 for less than
ST
Sue_Thompson
Oct 14, 2008
I have been on the adobe website upgrade eligibility page and I cannot find an answer to the following. I have PS CS3 Extended and wish to upgrade to CS4 (not CS4 extended). Does anyone know if this is possible and what the pricing is?

Thanks
AS
Ann_Shelbourne
Oct 14, 2008
I suggest that you call Customer Service — they will know the answer.
JC
john_crookes
Oct 14, 2008
Unfortunately it is the same upgrade price as those with cs3

what is even worse is the fact that a current cs3 extended owner has to pay the same upgrade fee to cs4 extended as everyone else no breaks for paying a premium before

in my mind that is almost criminal

JC
john_crookes
Oct 14, 2008
Unfortunately it is the same upgrade price as those with cs3

what is even worse is the fact that a current cs3 extended owner has to pay the same upgrade fee to cs4 extended as everyone else no breaks for paying a premium before

in my mind that is almost criminal

B
Buko
Oct 14, 2008
Its still cheaper than full price.
ST
Sue_Thompson
Oct 17, 2008
I have called the support line twice and had it confirmed both times that you cannot upgrade from CS3 extended to CS4 due to software differences – whatever that means – I thought they were independent programs.
B
Buko
Oct 17, 2008
Sue the only difference between extended and standard is the serial number. Its the same app. the serial locks or unlocks the extended features.
NK
Neil_Keller
Oct 17, 2008
Sue,

it confirmed both times that you cannot upgrade from CS3 extended to CS4 due to software differences

That makes no sense (to me). In addition, these are totally independent applications and they don’t rely upon each other for proper operability, as either upgrades or full versions.

Now, there may be a policy reason for not allowing such an upgrade — but that’s a far different issue. You may be able to go up the ladder and find a supervisor who can make case-by-case decisions that are not in the first-level customer support play book.

Neil
R
Ram
Oct 17, 2008
Adobe Senior Photoshop Program Manager John Nack’s blog specifically states that it is possible to go from CS3 Extended to plain vanilla CS4.

<http://blogs.adobe.com/jnack/2008/09/photoshop_exten_1.html>

September 29, 2008

Photoshop Extended upgrade options

A couple of folks have written to ask whether it’s possible to upgrade from Photoshop CS3 Extended to Photoshop CS4 (the non-Extended version), or whether once you’ve bought Extended once you can only buy Extended in the future. The short story is that you have a choice.

It turns out there’s an oversight in our pricing and upgrade mechanisms, and CS4 pricing materials don’t list a way to go CS3 Extended->CS4 standard. We’re working to get that corrected now. You’ll need to call Customer Service if you’d like to go down this route, but you might want to wait a few days for them to get the details squared away.
NK
Neil_Keller
Oct 17, 2008
Thanks for the info, Ramón.

Neil
R
RSK
Oct 17, 2008
I’m also interested in this issue. I’d like to upgrade from CS3 Extended to CS4. I’m a Mac user, but posted in the ongoing related thread in the Windows forum:

<http://www.adobeforums.com/webx?128@@.59b6aa3f>

I don’t understand why they haven’t clearly stated what Adobe’s policy is on this question. Nack say’s one thing and the support line says the exact opposite.
R
Ram
Oct 17, 2008
Nack say’s one thing and the support line says the exact opposite.

"Nack" also says it will take some time to straighten the mess and the clueless support employees in India.
WZ
Wade_Zimmerman
Oct 20, 2008
OK, they simply did not think it would be an issue. and here is my bent on this without really knowing any of you who are complaining about this issue.

Ok so now you upgrade at a slightly lower price for the non extended version. And since we know you are people that cannot be satisfied you will find something wrong with even that…and don’t hand me any baloney about it not being true.

Now you have your normal versions and you go to a clients’ office o colleagues office and they show you some of the wonderful things they are doing with these features and naturally Adobe screwed you by selling a normal upgrade instead of making you aware of all the things you can now do with the extended version.

…and now you can’t upgrade to the extended version unless you buy the full version of the extended or pay the upgrade price to the extended.

Even though you have cost them more then they made from you ridiculous whining about a few dollars.

For crying out loud how much money do you people make from Photoshop, ll your income, most of your income, half your income?

This is kind of amusing How many hours do you have to work to pay for this upgrade.

A student waiting tables can easily pay for this.
SW
Scott_Weichert
Oct 20, 2008
Wade, it’s exceptionally presumptuous to state what people can or can’t afford. Every individual is entitled to their own choice.
JC
john_crookes
Oct 20, 2008
Wade,

I am glad you are so willing to shell out your money in today’s economy. Keep up the good work and I have a few bridges to sell you also.

My beef is not thye upgrade price my beef is that I already paid a premium once to upgrade to cs33 extended and now everyone can upgrade to cs4 extended for the same price.

I feel current extended owners should be given a discount for cs4 extended and not have to pay a premium twice which is what adobe is doing to us.

End of story and a class action suit should be filed
WZ
Wade_Zimmerman
Oct 20, 2008
Not worth replying to!
NK
Neil_Keller
Oct 20, 2008
john,

I think your argument is specious. But, your call — if you feel you wish to start a class action suit…

Neil
JC
john_crookes
Oct 20, 2008
Neil,

You may feel that way but lets look at it another way.
What if I owned the entire cs3 suite and wanted to get the cs4 suite Do you feel it would be fair for me to pay the same upgrade to cs4 suite as a cs3 regular photoshop owner

It is the same line I am not arguing the upgrade price just that it is not fair for someone who has already paid a premium once to have to pay the premium a second time and if you followed the web upgrades you would have thought that you did not even have a choice but to upgrade to cs4 extended.

That is called a deceptive practice and in this state is punishable by law

John
B
Buko
Oct 20, 2008
the extended upgrade price is a third of the full price. I suppose you are going to bring a class action about the full price too.
B
Buko
Oct 20, 2008
That is called a deceptive practice and in this state is punishable by law

there is nothing deceptive about it Adobe has always charged more for the extended Upgrade the same as they charge more for the Full extended version.
NK
Neil_Keller
Oct 20, 2008
john,

I see nothing that Adobe is doing with pricing (in the States) that is out of line with accepted business practices.

So, I’m not going to argue with your perception of what’s fair. Your State attorney general’s office is in the phone book.

Neil
JC
john_crookes
Oct 20, 2008
Buko Neil Etc ,

When CS4 was announced and you went online to upgrade you were left with only the option to upgrade from cs3 extended to cs4 extyended even if you did not want cs4 extended . if you could get ahold of customer service you would get presented with the same option unless you spoke with a supervisor and found out indeed that you could get the cs4 regular upgrade for the $199.00

That is a deceptive practice and is indeed punishable and we need to band together on this not fight each other when the 800lb gurellia that is Adobe rakes in the money otherwise
B
Buko
Oct 20, 2008
Just because this one thing slipped by the marketers does not make it deceptive. This is the first time Adobe has had an upgrade from the extended version. The marketing dept. probably can’t imagine anyone wanting to downgrade to standard. But as John Nack has stated it was an oversight and will be fixed.

I think you are flogging a dead horse.
ST
Sue_Thompson
Oct 20, 2008
I only want to upgrade to CS4 standard because I have no use for the CS4 extended features. I found that out after never using the CS3 extended features. I am not interested in 3d effects or video. So I am not sure why I should have to buy them. I did not think it an unreasonable request.
NK
Neil_Keller
Oct 20, 2008
Sue,

Buko pretty much stated that pricing will be adjusted.

Neil
ST
Sue_Thompson
Oct 20, 2008
I suppose I was wanting some information from Adobe before I make another purchasing error.
AW
Allen_Wicks
Oct 20, 2008
I suppose I was wanting some information from Adobe before I make another purchasing error.

Trouble is we are users, not Adobe, so you will not generally get info from Adobe here. Ya gotta call ’em, but that is often a useless exercise talking to someone who wants to be helpful but has little knowledge and less authority. <sigh>
JC
john_crookes
Oct 20, 2008
They have had amble time to adjust or correct the pricing both on the web and through customer service which as of this moment still insists that you can only upgrade to cs4 extended from cs3 extended.

I believe there are numerous individuals who will never see a rebate or adjustment if they are unaware of the price at time of checkout.

If the price had been posted too low do you believe that adobe would not have corrected that problem within seconds

I believe not

Adobe is trying to harvest as much as they can before they are forced to do otherwise
SW
Scott_Weichert
Oct 20, 2008
They have had amble time to adjust or correct the pricing both on the web and through customer service …

No offense, but that comment is posted by someone who obviously doesn’t understand the behind the scene workings of a major web site. Revisions and updates can take weeks, sometimes a month or more – not just a few days.

For what it’s worth, the Adobe web store offers no path from Web Premium CS3.3 to Design Premium CS4 either. But a simple call to Customer Service sorts that out. Anyone paying face value without completely investigating options does so at their own folly.
JJ
Jim_Jordan
Oct 20, 2008
To add to that folly of an absence of investigation…

If one has no need or made no use of CS3 Extended’s features, what features of plain CS4 are so critical that you must purchase now, before you can even test a trial? Patience will offer many benefits.
JC
john_crookes
Oct 20, 2008
Don’t need to purchase now unless you want to have camera raw 5.0 as 4.6 will be the last update for cs3 which basicaly says adobe will not support cs3 anymore

there are numerous other updates but if you work in Lightroom and then want to go over to adobe it will not be fluid anymore if you have cs3 your adjustments in a smart object do not translate back and forth

so they are forcing you to update and then if you are a cs3 extended and do not investigate they are telling you you have to upgrade to cs4 extended even though you may not want to
AS
Ann_Shelbourne
Oct 20, 2008
So "investigate" then.

A simple FREE telephone call is all that it takes….
JC
john_crookes
Oct 20, 2008
as of 5 minutes agio still no change and customer service reps still say if you have cs3 extended you have to upgrade to cs4 extended at a price of $349

web site says this
Upgrade eligibility
Upgrade to Adobe Photoshop CS4*
You have You want You pay
Adobe Photoshop CS3, CS2, or CS Adobe Photoshop CS4 US$199 Adobe Photoshop Elements (Mac OS) 6.0, 4.0, or 3.0 Adobe Photoshop CS4 US$599 Adobe Photoshop Elements (Windows®) 7.0, 6.0, 5.0, or 4.0 Adobe Photoshop CS4 US$599 Upgrade to Adobe Photoshop CS4 Extended*
You have You want You pay
Adobe Photoshop CS3 Extended Adobe Photoshop CS4 Extended US$349 Adobe Photoshop CS3, CS2, or CS Adobe Photoshop CS4 Extended US$349 Adobe Photoshop Elements (Mac OS) 6.0, 4.0, or 3.0 Adobe Photoshop CS4 Extended US$899 Adobe Photoshop Elements (Windows®) 7.0, 6.0, 5.0, or 4.0 Adobe Photoshop CS4 Extended US$899 Upgrade to Adobe Creative Suite 4*
You have You want You pay
Adobe Photoshop CS4, CS3, CS2, or CS Adobe Creative Suite® 4 Design Premium US$1,399 Adobe Photoshop CS4, CS3, CS2, or CS Adobe Creative Suite 4 Design Standard US$799 Adobe Photoshop CS4, CS3, CS2, or CS Adobe Creative Suite 4 Web Premium US$1,299 Adobe Photoshop CS4, CS3, CS2, or CS Adobe Creative Suite 4 Production Premium US$1,099 * Upgrade pricing is available only for products listed above and requires a qualifying previous product on the same platform, with serial number. Upgrades for volume and education licensing are handled separately.

reps say same after 3 hours on hold and such still same
SW
Scott_Weichert
Oct 21, 2008
How dead is the horse at this point?
B
Buko
Oct 21, 2008
I think every time it gets hit now, maggots are spraying about.
WZ
Wade_Zimmerman
Oct 21, 2008
Sue if you are just an enthusiast why did you buy extended in the first place.

Ok that is not important but when everyone i also doing video because high definition video is possible on your DSLR and lots of people are doing things with sketch up and the like and you now want the extended version and you go back to adobe and tell the but its not fair that you have to pay a higher fee for the extended version after al I use t own the the extended version s I should not have to pay yet again.

See what I mean. And you will change your mind. At that point I think Adobe should say no, you had your chance.
ST
Sue_Thompson
Oct 21, 2008
No – I am not interested in videos. I am a still photographer and I wish the features of ACR 5.0 as these have been upgraded considerably to enable adjustments that are not global. So I only want CS4. I purchased CS3 extended when it came out because that was the only PS available for a considerable time in this country. CS3 standard came out later.
JC
john_crookes
Oct 21, 2008
Wade,

Why should a current CS3 extended owner be forced to pay the same upgrade to cs4 extended as a CS3 non extended owner.

Would it not be fair to give some kind of discount to current owners who have already paid a higher price for their version
B
Buko
Oct 21, 2008
So you don’t think the engineers should get paid for creating photoshop?
JC
john_crookes
Oct 21, 2008
Of course they should be paid nobody is asking for a freebe all one is asking is to price the upgrade according to what version you currently own.

By your standards we should not be able to upgrade but pay for a full version each time they redo
B
Buko
Oct 21, 2008
I never said that.

but you want a upgrade price on your upgrade price.
SW
Scott_Weichert
Oct 21, 2008
I actually see John’s point and basically agree with it. After all Creative Suite Premium users get discounts on new Creative Suite Premiums. They aren’t forced to pay the same price as Creative Suite Standard owners who now want a premium suite.

If you paid an extra ±$200 for Photoshop CS3x, then the upgrade to PSCS4x should be the same price as PSCS3(no x) to PSCS4(no x), not an additional ±$200 again.
B
Buko
Oct 21, 2008
design standard is cheaper than Design Premium.
SW
Scott_Weichert
Oct 21, 2008
But Buko… going from Design Premium CS3 to Design Premium CS4 is cheaper than going from Design Standard CS3 to Design Premium CS4. (as it should be) That’s the point. I think John just wants the same consideration for Photoshop standard and extended. I don’t disagree with him that it should be similar.
JC
john_crookes
Oct 21, 2008
Thank You Scott I am glad somebody gets what I am trying to say.

Cs3 extended is the only tier that does not have a seperate upgrade price from the others.

It is like those that bought CS3 extended never existed and have to take a step back to upgrade to cs4 extended.
P
PeterK.
Oct 21, 2008
Makes sense. Of course way back when they started the "CS" nonsense, we knew it would be the cause of all sorts of upgrade issues with confused and frustrated users. (What? Now I have to upgrade the WHOLE suite instead of just what I need? etc.) That’s what you get when let marketing guide your company. How many more years of this kind of disregard for the users before Adobe Quarks itself?
B
Buko
Oct 21, 2008
going from CS3 extended will be cheaper going to CS4 standard.
FF
Frank_Fiorentino
Oct 23, 2008
When upgrading to CS4, do I need CS3 on my machine during the upgrade or can I delete it first. I vaguely recall from my last upgrade that I only needed to enter my license codes into the upgrade install screens. I need to wipe out my hard drive due to some other issues and don’t want to reinstall CS3 again (I just ordered the upgrade today). Also, I have design premium CS3 which I am upgrading to design premium CS4 but I assume the procedure to upgrade is the same.
R
Ram
Oct 23, 2008
When upgrading to CS4, do I need CS3 on my machine during the upgrade

No

recall from my last upgrade that I only needed to enter my license codes into the upgrade install screens

Yes.

But CS3 can coexist with CS4.
FF
Frank_Fiorentino
Oct 23, 2008
thank you. I don’t have a need for CS3 and CS4 at the same time. I appreciate the quick response.
R
Ram
Oct 23, 2008
I wouldn’t get rid of CS3 before running CS4 for a while. I may need some of the features removed in the upgrade.
B
Buko
Nov 18, 2008
Call customer support they will help you. All installation issues are handled free of charge.
NK
Neil_Keller
Nov 18, 2008
Corey,

Installation issue resolution is free from Adobe tech support. If MacConnection sold you the wrong product based upon your request, you are entitled to a full refund within so many days. If they won’t comply, then call your credit card company and dispute the bill. That generally gets a good response.

Neil
ST
Sue_Thompson
Dec 2, 2008
I called Adobe and they now say it is possible to upgrade from CS3 extended to CS4 standard. You just need to call them up to register.
R
RSK
Dec 3, 2008
Sue, thanks for looking into this. What number did you call? Can you you purchase the upgrade from a reseller and then call Adobe to register? Or must we purchase directly from
Adobe?
NK
Neil_Keller
Dec 3, 2008
RSK,

Call Adobe customer service FIRST.

Neil
ST
Sue_Thompson
Dec 3, 2008
I was told to go ahead and purchase and then call Adobe. I have purchased CS4 standard upgrade but it has not arrived yet. Will then call the support when I install. Will let you know. The number I called is from New Zealand (0800 447 414) so will not work unless you are from these parts. It was obtained by logging in with an Adobe ID and going to appropriate page for the country concerned.

Hope this helps.
NK
Neil_Keller
Dec 3, 2008
Sue,

I was told to go ahead and purchase and then call Adobe.

If that is what a representative of Adobe told you to do, then OK. But, just in case, I hope you have a name and employee number.

Neil
R
RSK
Dec 3, 2008
Thanks, Sue. I’ll make sure to call Customer Service before I place my order. I’m in the U.S. Good luck.
B
Buko
Dec 3, 2008
I hope you have a name and employee number.

Good luck with that. Last time I called Adobe and needed help I got a call center in the Philippines and each person I spoke with refused to give me a name and employee number.
NK
Neil_Keller
Dec 3, 2008
Buko,

Your experience is a most unprofessional attitude. I would’ve escalated that to a supervisor. At least I’ve had a bit better luck with names from Adobe. Even the phone company reps treat me better! <g>

Neil
B
Buko
Dec 3, 2008
yeah!
ST
Sue_Thompson
Dec 7, 2008
Just to confirm I have successfully upgraded from CS3 Extended to CS4 Standard. I called the support number and they unlocked CS4 upgrade for me. Was very simple and they were extremely helpful.

Sue
R
Ram
Dec 7, 2008
Good to hear, Sue. Congratulations.
P
PGregory
Dec 21, 2008
Hi,
I’m finally going to upgrade my Photoshop 7 to the current version. Unfortunately, I seem to have waited too long. When last I checked (about 6-8 months ago) I could upgrade to CS3 for, I believe, $250. Now, apparently, I can only upgrade to CS4 and it will cost $599, just $100 less than the full non-upgrade version.
I originally bought my full version of Photoshop at version 6, then upgraded it later to v7. In the v6 full boxed version it came with a very nice manual. I’m wondering if that’s still the case? I would be tempted to just buy the full boxed version if there’s still the physical manual and it’s still as good. Is there a physical manual or are they all digital now?
Are any other offers or "perks" included in the full version as opposed to the upgrade?

Thanks in advance for any help,

pg
JJ
John Joslin
Dec 21, 2008
And the physical manual is not as well-produced or accurate as it used to be, nor will it keep up with the changing face of the software,

In other words, forget it.
H
Ho
Dec 21, 2008
I just snagged the CS3 upgrade from Amazon for a little over $100. I’m sitting CS4 out, at least for the foreseeable future. If you can find similar deal, your upgrade path will be locked in until CS6, assuming Adobe’s policy doesn’t change.
MB
Michael_Brower
Dec 21, 2008
You can buy the printed edition of the manual from adobe.com, but it does not come with the upgrade or the full version of CS4. There are no perks of the full version over the upgrade version.

Michael
DM
Don_McCahill
Dec 22, 2008
assuming Adobe’s policy doesn’t change

But don’t count on that. I have a strong suspicion that the next version of the software will only reach two versions back, not three. Revenues for upgrades are down, and Adobe will eventually punish those who skip versions.
DE
David_E_Crawford
Dec 22, 2008
If the next version is anything like CS4 then go ahead and punish me. I will not be a early adopter like I was with CS4.
H
Ho
Dec 22, 2008
Adobe will eventually punish those who skip versions

Punish me. I can do everything I absolutely have to do with Photoshop 6. The rest is all convenience/fluff.
P
PGregory
Dec 23, 2008
How did you find this version on Amazon?

pg
JJ
John Joslin
Dec 23, 2008
I think they have a "Search" box!
H
Ho
Dec 23, 2008
Get it quick, they’re going fast. I checked the availability before I posted in this thread and there were several availalbe. Now there are two. Needless to say, the cheapest ones are gone.
JT
John_T_Smith
Dec 23, 2008
As it says in this message <http://www.adobeforums.com/webx?128@@.3c062174> there are risks in buying on the Internet
P
PGregory
Dec 23, 2008
I just noticed that Amazon has the CS4 Extended Upgrade for $349.

This is from Amazon not a third party. Can I upgrade to this from version 7?

In the text it mentions special upgrade pricing for versions 5 and 6, but not 7. So could I buy the upgrade through Amazon and upgrade my version 7 that way? I’m afraid the $899 price on Adobe’s site is just out of my reach with work and the economy the way it is now.

Thanks,

pg
DM
dave_milbut
Dec 23, 2008
Can I upgrade to this from version 7?

nope. you need to find a legit copy of the cs3 upgrade. they only allow 3 versions back (as of, and starting with cs3). if you can’t find one, you need to buy a full version again.
P
PGregory
Dec 23, 2008
Thanks for the reply,

Can I upgrade to this from version 7? <

But I could upgrade to CS3 Extended? Is that correct?

pg
DM
dave_milbut
Dec 23, 2008
But I could upgrade to CS3 Extended

yes, but you must be VERY careful you get a legit copy. there are some REALLY GOOD looking fakes out there. i’m talking shrink wrapped, with full color manuals. might be worth a shot, but make sure you use a one time use card and have the ability to return it if you call adobe and they confirm a pirated serial #. activation is not a guarantee as many of the fakes have a hacked activation and many people find only when they go to upgrade that they’ve bought a pirated version.

that said, YES. if you can find a legit version of cs3 extended (or regular), you can upgrade to that from version 7 and that will keep you in the upgrade cycle where you don’t have to buy a full version next time.

best of luck!

dave
H
Ho
Dec 24, 2008
Hey dave,

drop me an email.
DM
dave_milbut
Dec 24, 2008
done 🙂
P
PGregory
Dec 31, 2008
If I upgrade to CS3 (not extended), can I then upgrade to CS4 Extended at a later date?

pg
RK
Rob_Keijzer
Dec 31, 2008
He meant upgrading from a non-extended CS3 to an extended CS4.

Rob
BL
Bob Levine
Jan 1, 2009
How do you intend to upgrade to CS3? It’s not going to be all that easy to find a legitimate copy at this point. But if you do, then yes, you could still upgrade to CS4.

Bob
BL
Bob Levine
Jan 1, 2009
I know what he meant…my answer stands. You can upgrade from CS standard to CS4 extended.

Bob
P
PGregory
Jan 1, 2009
How do you determine whether a copy is legitimate or not? Someone mentioned phoning Adobe. What number do I call?

Thanks,

pg
M
MCGARR
Jan 10, 2009
Do I need to uninstall photoshop CS before I install CS4 upgrade. I have numerous plugins and if I uninstall CS do you think it will uninstall them also.
D
Dave
Jan 10, 2009
On Sat, 10 Jan 2009 07:04:33 -0800, wrote:

Do I need to uninstall photoshop CS before I install CS4 upgrade. I have numerous plugins and if I uninstall CS do you think it will uninstall them also.

Nope. If you do uninstall it before installing the upgrade, what on earth do you have to upgrade?
This is an *upgrade *upgrade *upgrade
not a new install.
WE
Wolf_Eilers
Jan 10, 2009
No need to uninstall CS.
M
MCGARR
Jan 10, 2009
Thanks for your help.
DM
dave_milbut
Jan 10, 2009
make sure you don’t install in the same folder though! by default cs4 will go into its own folder. you can’t just copy plugins from one to the other. they’ll probably need to be reinstalled too.

best thing to do is to install plugins into a completely seperate folder like "C:\MCGARRS_PLUGINS" and then from within each version of ps, point to it using the 2ndary plugin location in the preferences.

do NOT point at an old (cs) installation’s plugin folder from this preference in a newer version (cs4). that will cause major problems. almost as bad as copying plugins from one to the other.
D
Dave
Jan 11, 2009
On Sat, 10 Jan 2009 11:06:43 -0800, wrote:

No need to uninstall CS.

Twit..! And what if he do uninstall it?
MW
Marke_Whittierey
Mar 18, 2009
My version of CS2 (Non-Universal) was removed from my G5 and then the system was sold. I have since purchased an Intel-based iMac and CS2 is not resident, mainly because I am unable to locate the original download from two years back.

I have downloaded the Trial for CS4 (actually CS4 Extended). My question is this: if I elect to upgrade can I just punch in my Serial Number for CS2, or do I have to have the original copy resident on this new machine?

Also, I do not wish to purchased the Extended, which was the only available Trial. How can I obtain the non-Extended version?

Thanks,

Mark
AS
Ann_Shelbourne
Mar 18, 2009
You only need to enter the CS2 Serial Number when asked — CS2 does not have to be installed on your new machine.

Regarding the Upgrade: originally you could only upgrade from an Extended version to another Extended version but that may have changed so call Customer Service and ask.
MW
Marke_Whittierey
Mar 18, 2009
Thank you, Ann!

Mark
MW
Marke_Whittierey
Mar 18, 2009
Ann,

How do I remove this Extended version with all components? I am using OS-X 10.5.6. I searched but was unable to come up with any information.

Thanks,

Mark
MW
Marke_Whittierey
Mar 18, 2009
Ah! I found it. There is a subdirectory with an uninstall. Thanks again for your help.

Mark
R
Ram
Mar 18, 2009
If you’re talking about the CS4 Extended trial version, you don’t even need to uninstall it. When you register it, the serial number will automatically turn it into CS4 Standard. It’s the same code.

If you want to uninstall it, you can do so. But you MUST use the Adobe Uninstaller that was installed by CS4 in your Applications folder > Utilities > Adobe — or from the CS4 install DVD.

Under no circumstances should you just trash the Photoshop to the trash.
MW
Marke_Whittierey
Mar 25, 2009
Thank you!

Marke

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