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Hello
I posted a message last night but it doesn’t seem like it went through. I wish I would of saved it but here goes again. Here is an email I sent to the people at www.totaltraining.com about my problems with getting Quicktime to play on my computer. For some reason I can’t get the video to show but most of the time the sound I can here.
I’ve been corresponding with a man named Jeff Ritter on Quicktime
6.5.2 and not being able to see the video. I was bidding on TT for
Adobe Photoshop CS2 on ebay but since I can’t get my video to work I cancelled the bid. I recently upgraded to Photoshop CS2 and would love to get your training videos. Here is a list of things I have tried so far. I have a lot of time and calling tech support but still no luck. I would appreciate any help you can give me.
1) Reformatted the hard drives and did a clean install.
2) Edit > Preferences > QuickTime Preferences and from the drop down list choose Browser Plug In. Click MIME settings. Put a check in Video – Video only and audio file formats….
3) Quicktime Settings/Video Settings/Safe Mode (GDI Only)
4) http://www.apple.com/quicktime/troubleshooting/
Everything works fine on this website even totaltraining.com there steaming videos work but I can not get certain MOV files to work.
5) Made sure that Quicktime is only associated with the file type MOV
6) Uninstalled other applications that might conflict with quick time like Ahead Nero Showtime and other Ahead Nero program. No difference Apple Tech support said these programs would not effect quicktime.
7) Installed the Default updated drivers for my ATI Radeon 9600 Apple
Tech Support suggested this. No difference no video.
8) I talked to Apple Tech Support about my problem and they basically told me to update my video drivers which I did and no difference.
9) Uninstalled Quicktime 6.5.2 and also cleaned the registry removing
anything associated with Quicktime or Apple No luck (I did this procedure before I formatted the hard drive and started over)
Since I am having so much problems trying to get my Quicktime Movies to work is there a way in your Total Training videos that I can use Nero Showtime (Latest Version) instead of quicktime. Do you use a Bat file or something like that, that will tell your program to use Nero Showtime instead of quicktime to view the movies. I think this is the only thing I can suggest as I’ve run out of ideas to try. I would love to buy your videos and get going on my training.
I bought a video from http://www.designsbymark.com/ called Mark’s 101 Awesome Photo Tips DVD. Some of his MOV files work with the video and others do not. The funny thing is the videos work fine with the sound and video on my laptop but yet I get no video on most of his mov files when I play the same program on my home computer. I went to his forum asking for help but never got a response back.
I thought about buying the pro version of Quicktime software but there is no point in doing this if I can’t get the movies to play. I have spent countless hours trying to get this to work with no avail.
I hope people from this forum can help me out. If you respond with your email address I will email you back. The last time I left my email address I got spammed to death.
Thanks again
Michael
I posted a message last night but it doesn’t seem like it went through. I wish I would of saved it but here goes again. Here is an email I sent to the people at www.totaltraining.com about my problems with getting Quicktime to play on my computer. For some reason I can’t get the video to show but most of the time the sound I can here.
I’ve been corresponding with a man named Jeff Ritter on Quicktime
6.5.2 and not being able to see the video. I was bidding on TT for
Adobe Photoshop CS2 on ebay but since I can’t get my video to work I cancelled the bid. I recently upgraded to Photoshop CS2 and would love to get your training videos. Here is a list of things I have tried so far. I have a lot of time and calling tech support but still no luck. I would appreciate any help you can give me.
1) Reformatted the hard drives and did a clean install.
2) Edit > Preferences > QuickTime Preferences and from the drop down list choose Browser Plug In. Click MIME settings. Put a check in Video – Video only and audio file formats….
3) Quicktime Settings/Video Settings/Safe Mode (GDI Only)
4) http://www.apple.com/quicktime/troubleshooting/
Everything works fine on this website even totaltraining.com there steaming videos work but I can not get certain MOV files to work.
5) Made sure that Quicktime is only associated with the file type MOV
6) Uninstalled other applications that might conflict with quick time like Ahead Nero Showtime and other Ahead Nero program. No difference Apple Tech support said these programs would not effect quicktime.
7) Installed the Default updated drivers for my ATI Radeon 9600 Apple
Tech Support suggested this. No difference no video.
8) I talked to Apple Tech Support about my problem and they basically told me to update my video drivers which I did and no difference.
9) Uninstalled Quicktime 6.5.2 and also cleaned the registry removing
anything associated with Quicktime or Apple No luck (I did this procedure before I formatted the hard drive and started over)
Since I am having so much problems trying to get my Quicktime Movies to work is there a way in your Total Training videos that I can use Nero Showtime (Latest Version) instead of quicktime. Do you use a Bat file or something like that, that will tell your program to use Nero Showtime instead of quicktime to view the movies. I think this is the only thing I can suggest as I’ve run out of ideas to try. I would love to buy your videos and get going on my training.
I bought a video from http://www.designsbymark.com/ called Mark’s 101 Awesome Photo Tips DVD. Some of his MOV files work with the video and others do not. The funny thing is the videos work fine with the sound and video on my laptop but yet I get no video on most of his mov files when I play the same program on my home computer. I went to his forum asking for help but never got a response back.
I thought about buying the pro version of Quicktime software but there is no point in doing this if I can’t get the movies to play. I have spent countless hours trying to get this to work with no avail.
I hope people from this forum can help me out. If you respond with your email address I will email you back. The last time I left my email address I got spammed to death.
Thanks again
Michael
How to Master Sharpening in Photoshop
Give your photos a professional finish with sharpening in Photoshop. Learn to enhance details, create contrast, and prepare your images for print, web, and social media.
