How to set Adobe’s Primary Scratch volume to be on another volume

CH
Posted By
Candace_Harris
Jan 28, 2004
Views
471
Replies
18
Status
Closed
Can anyone help a novice with this question. I have had PS7 for two years and had no problems. Now that my warrenty has expired, of course I have a problem…:) I am using Windows XP. I had to reinstall PS after my computer was repaired. Now I get this message…………The application failed to start because MSVER71.dll was not found. Reinstall may fix problem.
AND
You currently have AP primary Scratch and Windows primary paging file on the same volume which can result in reduced performance. It is recomended that you set Adobe’s primary scratch volume to be on a different volume, perferably oon a different physical drive.

I have tried to reinstall twice with same error messages and since my computer knowledge is limited I don’t understand what a volume is or how to set the two on different physical drives. In addition I’m not sure if the two above problems are one in the same or in fact two different problems.
Any advice would be REALLY appreciated. Thank you in advance and I apologize for the lengthy post.

Thank You,
Cande

How to Improve Photoshop Performance

Learn how to optimize Photoshop for maximum speed, troubleshoot common issues, and keep your projects organized so that you can work faster than ever before!

J
JasonSmith
Jan 28, 2004
First off you need to have a second hard drive. Once that’s confirmed, go to the preferences in Photoshop, under "Plug ins & Scratch Disk’.

There you can assign separate volumes.
RK
Rob_Keijzer
Jan 28, 2004
Candace,

I’ve searched for this dll, but can’find it.

The "volume"-message is not serious. It means that PS would like to use a second physical harddrive for it’s scratch volume.
If you have only one (like most people) you can ignore this message. Rob
DH
Debbie_Howard
Jan 28, 2004
Question: If you have one physical hard disk which is divided into several partitions, is it sufficient just to put the PS scratch disk on a different partition than the OS and the PS install directory? Does this work the same way as having 2 physical hard disks?

Debbie Howard
DM
dave_milbut
Jan 28, 2004
no debbie, it doesn’t. it’s still the same physical drive and there’s only one (virtually) drive head and only one location it can read on the drive at a time, even if the simultanious calls are made across partitions.

dave
J
JasonSmith
Jan 28, 2004
I’ve heard it is better to have partitions than NOT having 2 partitions, but still isnt the same as 2 hard drives.
DC
Dan_Crescent
Jan 28, 2004
Having 2 drives is no better than one, if they are both on the same controller as Master/Slave on IDE 1. For any benefit you need one on IDE 1 and the second on IDE 2.
DH
Debbie_Howard
Jan 28, 2004
So, if I put my PS scratch disk on another partition, it would be better than having it on the C drive I guess. I’m also running Win XP (Pro) and getting the same message as the original poster regarding the scratch disk. I have 2 x 120 gig SATA RAID 0 Stripe 7200 rpm hard disks on a brand new PC which I plan to partition with Partition Magic. At the moment I just have a C drive.

Debbie Howard
L
LenHewitt
Jan 28, 2004
Candace,

Are you SURE that is the correct error message? (It wasn’t msvcr71.dll, for example). You see, that isn’t a Photoshop DLL and isn’t a ‘standard’ Windows DLL. In fact, even a Google search doesn’t recognize the name……
Y
YrbkMgr
Jan 28, 2004
Debbie,

if I put my PS scratch disk on another partition, it would be better than having it on the C drive I guess.

There is no advantage to putting the scratch disk on a separate partition of the same physical drive.

In regards to separate drives/controllers, there is a theoretical advantage, but in practice one would only notice in the most extreme of circumstances, and certainly not on a day-to-day basis.

Peace,
Tony
J
JasonSmith
Jan 28, 2004
One benifit of separate partitions:

If one is dedicated as scratch, and used as nothing else, then fragmentation shouldnt be a problem.
Y
YrbkMgr
Jan 28, 2004
Jason,

I don’t disagree that theoretically that may be true, but fragmentation is rarely that much of a problem anyway. When I have extremely large files, PS creates temp files that are no larger than 2 gig. It will create multiple files that size until you run out of space then bounce over to your secondary scratch source (if it exists). The amount of fragmentation for 4 gigs of data is really negligible in terms of performance, especially when you are "buying" theoretical performance gain at the expense of a dedicated partition, thus losing HD real estate.

That isn’t to say that choosing to have a dedicated partition is a bad choice, rather, I’m just pointing out that it’s analogous to spending 80% effort to get 20% gain. <shrug>

Peace,
Tony
CH
Candace_Harris
Jan 28, 2004
Len,
My apologies…..your correct. Sorry. It is msvcr71.dll. Can you tell me what this means? Thanks,
Cande
LH
Lawrence_Hudetz
Jan 28, 2004
One advantage to putting scratch on a different partition: You get to not look at the damn message about scratch! 😉
Y
YrbkMgr
Jan 28, 2004
Lawrence,

If you put the primary scratch to "C" instead of startup, you shouldn’t see the message…
DS
Dave_Spoula
Jan 28, 2004
Candace,
MS has an article on your missing dll …..

<http://support.microsoft.com/?kbid=827073>

Dave
Y
YrbkMgr
Jan 29, 2004
Wow, golf clap for Dave! Nice follow through.
CH
Candace_Harris
Jan 31, 2004
Hi Dave,
Went to the MS article on the missing dll……THANKS, you’ve resolved my problem………..Great information!

Candace
DM
Don_McCahill
Jan 31, 2004
<from the support message from MS>

STATUS
This behavior is by design.

In other words, "it is broken, but we meant it to be."

Must-have mockup pack for every graphic designer 🔥🔥🔥

Easy-to-use drag-n-drop Photoshop scene creator with more than 2800 items.

Related Discussion Topics

Nice and short text about related topics in discussion sections