30 second startup for PhotoshopCS

LA
Posted By
Looking4_Answers
Jan 29, 2004
Views
316
Replies
6
Status
Closed
Let me start by saying what my problem is: If I launch PhotoshopCS I get the application opening in full screen but all I see is grey. About 27-31 seconds later the fonts/profiles/etc dialogue boxes appear and they load in about 2-3 seconds flat (very fast). What is PhotoshopCS doing before all the dialogue boxes appear? What can I tried to speed this up?
System overview:WinXP Pro SP1, 1GB RAM, 2.8GHz process, 75GB HD. I have tried the prefs delete at startup, lowering the memory allot to 39%. I did get it loading in about 7 seconds one afternoon by changing default printers? But since then it has gone slow again. I’m in a networked environment with Active Dir and redirected desktops, My Documents and profile info.

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JasonSmith
Jan 29, 2004
Without knowing much about Win (Mac guy here), I would suspect either a font or profile issue.

You could be looking at a corrupted font or profile, or if one is loaded over the network, you’d probably see some hang time there.

Any fonts/profiles being used across the network? If so, copy them locally and load from there.
DM
dave_milbut
Jan 29, 2004
make sure you have nothing but actual plug-ins in you plugins direcrory. ie. no support files, no "skins" or "textures" or ANYTHING but the actual plugins. some 3rd party plugs load up the directory with garbage that should be loaded elsewhere. move all support files to a seperate directory that’s not processed at start up.

I did get it loading in about 7 seconds one afternoon by changing default printers?

this is interesting… make sure you default printer is always local, not a networked printer. even if you don’t have one set up, create a fake printer profile locally and set it for default. ps might be looking for a networked printer that is off line for some reason.
SB
Scott_Byer
Jan 29, 2004
We try and get some margin information from the default printer as we start up. If that default printer is an offline networked printer, it hangs us up.

-Scott
LA
Looking4_Answers
Jan 30, 2004
Thanks for the replies. All of our networked printers are online. I removed the entire plugins folder but change in grey screen startup time. But since I do all the Adobe software rollouts for our firm I have all sorts of files in my redirected Active Dir profile data. I logged in as another user on my machine and Photoshop CS launched extremely fast (6 seconds flat). I then deleted my profile from the machine and the server (especially the Application Data folders) and recreated my profile. Now Photoshop CS launches in 6-7seconds flat. I’m a satisfied that this was the cause of lag time in loading.
Thanks for all the suggestions from dave milbut and Scott Byer.
DM
dave_milbut
Jan 30, 2004
welcome looking… glad you’re working.
CC
Chris_Cox
Feb 4, 2004
Hmm, it’s interesting that your user profile could cause that large a change. I’d suspect that there was something in your profile that caused it to reference the network (like a printer).

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