*Constructive* Criticism of Photoshop BS

P
Posted By
Phosphor
Jan 30, 2004
Views
1060
Replies
45
Status
Closed
No, the title is not misspelt. This is my feedback and ideas and what I like, and dislike about Photoshop CS.

1. What’s with the BS activation? Not all of my machines are one the network; am I supposed to waste my time phoning for each machine?

Does Adobe really enjoy treating it’s customers as criminals? Oh look, there is already a fix out, to bypass this asinine requirement. Nice to see this stopping the pirates, when all it does is harass the honest customer.

Newsflash: People who are bound and determined to acquire the software, will. I recommend Adobe focus on building a better product to help it’s CUSTOMERS, because if the past is any indication, I won’t be upgrading to any future versions.

2. What’s with the Draconian bank-note dialog, when I can open, and edit these SAME "copyrighted" images with an older version? A crowbar can also be used for murder, but I don’t see it "stop working" because it MIGHT be used for an illegal activity. I’m paying for software to do my job, not tell what I can or can’t do! We ALREADY have laws in place. Thankfully, there is a bank-note patch, to work around this idiocy.

3. I still don’t know what the difference between Photoshop and ImageReady is, or when I should be using one or the other. I attribute this more to a Markering Error then User Error.

4. The Extract filter is too complicated. It needs a step by step "wizard"

5. It seems like Photoshop, Illustrator, and PageMaker are slowly converging into one product. Since I regularly have all 3 open at the same time, it’s too bad these weren’t written in a more modular (.DLL) approach to minimize memory usage, or even as one application.

6. What’s with this nonsense of only being to have ONE instance of Photoshop running. i.e. I can’t simultaneously run an older version, and a newer version at the same time. Is it really that much work to use a different name for the semaphore?

7. The custom keyboard is a great idea. It needs to be taken to it’s logical conclusion, however; Why can’t I bind keys, or the mouse, to scroll the window? I would love something along the lines of these options:
Auto Scroll/Zoom: Mousewheel
Scroll Window Up: Shift + MouseWheel Up, PageUp
Scroll Window Down: Shift + MouseWheel Down, PageDown
Scroll Window Left: Ctrl + MouseWheel Up, Home
Scroll Window Right: Ctrl + MouseWheel Down, End
Zoom In: Alt + Mousewheel Up
Zoom Out: Alt + Mousewheel Down
Yes, I know Alt+Mousewheel does the zoom already, but
a) The tool icon doesn’t change to the magnify glass
b) I want to be able to change his key/mouse combo to use other operations.

While this started out as a B!tch Session, I feel it’s more important to get these issues out in the open, and stimulate discussion, because Adobe is going to be loosing customers if they don’t pay attention to what the customer wants.

P.S.
The "Check Spelling" dictionary is horribly broken. Why is "Photoshop" and "ImageReady" flagged as misspelt words!?

Must-have mockup pack for every graphic designer 🔥🔥🔥

Easy-to-use drag-n-drop Photoshop scene creator with more than 2800 items.

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YrbkMgr
Jan 30, 2004
What’s with the BS activation? Not all of my machines are one the network; am I supposed to waste my time phoning for each machine?

If you bought a multi-seat license, which you obviously have not, you wouldn’t have to activate. Therefore, the activation mechanism is simply enforcing the license, to which you agreed.

What’s with the Draconian bank-note dialog, when I can open, and edit these SAME "copyrighted" images with an older version?

Point conceeded. One of the, well, "less well thought out" moves on the part of Adobe. They seem to like to encourage creative workarounds.

I still don’t know what the difference between Photoshop and ImageReady is, or when I should be using one or the other. I attribute this more to a Markering Error then User Erro

Help file. Ten minutes. The fact that it’s a free bundle may confuse some folks, but IR is for web prep, plain and simple.

The Extract filter is too complicated. It needs a step by step "wizard"

I use it every day, and couldn’t disagree more.

It seems like Photoshop, Illustrator, and PageMaker are slowly converging into one product.

Maybe to you, but Illistrator is focused on vector graphics, Photoshop is focued on raster graphics – while the two share some similar features, they are different in terms of fit and finish. PageMaker is a whole different beast altogether. It’s a page layout program.

While this started out as a B!tch Session, I feel it’s more important to get these issues out in the open, and stimulate discussion,

And reading…
RL
Robert_Levine
Jan 30, 2004

1. Discussed to death. Deal with it because it’s not going away.
2. See number one and visit the Photoshop lounge if you wish to add to a 1,200 post thread.
3. Do a little research. There’s nothing wrong with Adobe’s marketing.
4. You want wizards? Switch to MS Paint. Photoshop is a professional
application.
5. Pagemaker? Enough said.
6. That’s the way it is. Always has been.
7. About the only constructive comment you made. There is a feature request section on Adobe’s website.

Bob
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YrbkMgr
Jan 30, 2004
Bob,

There’s nothing wrong with Adobe’s marketing

Well, unless you want to talk about Acrobat and product differentiation<grin>
RL
Robert_Levine
Jan 30, 2004
Well, I was answering within the context of the post. <g>

Bob
B
BLUDVLZ
Jan 30, 2004
member

Appropriate, don’t you think? (If you’re up on your slang.)
J
JasonSmith
Jan 30, 2004
#1 – havent had to deal with it – no comment

#2 – agree

#3 – you’re crazy

#4 – a little experience may be beneficial

#5 – again, crazy

#6 – that’s illegal, you only have one license

#7 – no comment, dont really use it (yet)

"Adobe is going to be loosing customers"

where. to paintshop "pro"?
MA
Mark_Allen
Jan 30, 2004
Oh! No! another candidate for the lounge. What’s happened to <http://www.adobeforums.com/cgi-bin/webx?14@@.ee747eb> before any threads?

Regards

Mark
P
Phosphor
Jan 31, 2004

6. What’s with this nonsense of only being to have ONE instance of Photoshop
running. i.e. I can’t simultaneously run an older version, and a newer version at the same time. Is it really that much work to use a different name for the semaphore?

#6 – that’s illegal, you only have one license

I bought both versions (old and new), but it’s illegal to run them both at the same time?!?!
J
JasonSmith
Jan 31, 2004
You didnt BUY both versions, you upgraded from one version to the newer version.

You only have ONE valid serial #…
P
Phosphor
Jan 31, 2004
Robert Levine – 01:02pm Jan 30, 2004 Pacific (#2 of 8)

3. Do a little research. There’s nothing wrong with Adobe’s marketing.

Thank-you for answering the question, unlike that unhelpful YrbkMgr 🙂

4. You want wizards? Switch to MS Paint. Photoshop is a professional application.

Again, thanx for insulting the poster instead of offering help. Heck, I’d even settle for a RTFM !

I’m not sure why I’m having trouble grokking this filter. I’m sure that once I get the hang of it, it will be easy. I’m just saying, that it’s not (yet) intuitative.

5. Pagemaker? Enough said.

I was just tossing out an idea, that since there are a lot of tools common to all Adobe products, that making things more modular would have the advantages outweigh the disadvantages. If this is just a "bad idea", no matter how you slice it, then fine.

P.S. I’m perfectly aware of the difference between vector and raster graphics, along with each advantages, and disadvantages. I’m just tired of constantly switching between all 3 apps all day long, and was wondering if there was any way to streamline the work flow.

Brother, you think someone got killed around here, with all the negative feedback.
RL
Robert_Levine
Jan 31, 2004
Again, thanx for insulting the poster instead of offering help. Heck, I’d even settle for a RTFM !

Fine, RTFM.

I’m not sure why I’m having trouble grokking this filter. I’m sure that once I get the hang of it, it will be easy. I’m just saying, that it’s not (yet) intuitative.

Flying a 747 is easy once you get the hang of it. There’s nothing real intuitive about Photoshop. IMO, tt’s not designed to be intuitive.

I’m just tired of constantly switching between all 3 apps all day long, and was wondering if there was any way to streamline the work flow.

I’m sure carpenters get tired of switching between hammers, saws, drills and screwdrivers. But different tools are used for different purposes.

Brother, you think someone got killed around here, with all the negative feedback.

You came in here ranting. You got rants back. We’re a helpful bunch here, but you didn’t ask one question so there were no answers.

Bob
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JasonSmith
Jan 31, 2004
"with all the negative feedback"

bro, we havent even started getting negative – this is just ‘constructive’ rebuttals.

"I’m perfectly aware of the difference between vector and raster graphics"

well, that’s a start.
DM
dave_milbut
Jan 31, 2004
maybe we could intrest you in a low milage monkey in trade for your computer, yes?
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JasonSmith
Jan 31, 2004
@*&^%&^#$#’er
I
ID._Awe
Jan 31, 2004
LMAO
RH
r_harvey
Jan 31, 2004
Is this thread still open?
BB
Bert_Bigelow
Jan 31, 2004
Is this thread still open?

Yeah, but only because Len hasn’t found it yet.
Y
YrbkMgr
Jan 31, 2004
Well I don’t know what was so "unhelpful" about telling you that activation is only required on version CS, and multi-seat licenses don’t require it.

Perhaps you were a tad annoyed that you were busted on something you didn’t realize, to wit, more than two computers running photoshop CS requies additional licenses or you are violating the EULA.

Now it’s possible that you meant "Both of my machines" when you said "all of my machines" referring to the network, but I interpreted it as, well, you don’t like having to activate because you are violating the EULA and you don’t think it’s wrong.

That would upset me too.

Perhaps though, what was so "unhelpful" was the fact that I said to read the help file to understand the difference between Photoshop and ImageReady and when to use which.

Of course, my answer was a bit simple, but you already admitted to the idea that you were willing to be told to RTFM – so that can’t be why you’re upset.

Or maybe it’s that you didn’t know how to use the extract filter, which I find quite delightful. You didn’t say, "I’m having trouble with it", you said "it is too complicated". It isn’t too complicated for me – maybe that’s why I’m "unhelpful".

Being called out in public making ridiculous claims would upset me too.

Perhaps it was the fact that I pointed out your basic lack of awareness on the application of three different products – maybe you fully understood it, but were caught in public not phrasing your "constructive" criticism correctly. In either case, it translates to the same basic issue – you either don’t know the difference or cannot articulate an intelligent question about it.

That’d make me upset too.

Listen bud – everyone here has legit issues and desires and problems getting their work done inside and outside of photoshop. This is a great place to get help. But to come in here with both guns blazing to flame what you perceive to be "problems" when it is, in fact, a basic lack of your understanding, shows disrespect to the entire forum community as a place to come and find out how to solve your issues.

That may be unhelpful, but that last paragraph is the best help I can give.
WK
William Kazak
Jan 31, 2004
What a bunch of snobs!
J
JasonSmith
Jan 31, 2004
tony – screw this guy- he wants to have an argument as to why certain new features may or may not be good for *him*, but doesnt want to hear from people who may disagree from him, only people who want to agree with him.

Quite the opposite of ‘constructive’ critisicm when no other critisicm is allowed.
Y
YrbkMgr
Jan 31, 2004
I know Jason, and you’re right. But it was therapeutic.
P
Phosphor
Jan 31, 2004
Tony and I find personal value in the same sort of therapy, methinks.

🙂
L
LenHewitt
Jan 31, 2004
I could close this topic down on the grounds that the content is O/T to the Topic Title – having little or nothing ‘constructive’ about it.

However, provided you all manage to restrain yourselves from turning it into a gratuitous slanging-match, it can run for now…..
BB
Bert_Bigelow
Jan 31, 2004
I could close this topic down

Told ya so…:)
RO
Robert_Oliver
Jan 31, 2004
Brother, you think someone got killed around here, with all the negative feedback.

If you come into a forum with an attitude and an axe to grind, you might find people a little less likely to help, and more likely to fling the attitude right back at ya.

To be honest, little of your post was constructive. You yourself called it a "bitch session." We can help with technical problems and how to learn Photoshop, but if you just want to bitch there’s not much we can do.
BB
Bert_Bigelow
Jan 31, 2004
attitude begets attidude…
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YrbkMgr
Jan 31, 2004
That’s interesting Bert, I’ve always told my kids that "Attitude begets Latitude" <smile>
P
Phosphor
Jan 31, 2004
Listen bud – everyone here has legit issues and desires and problems getting their work done inside and outside of photoshop. > This is a great place to get help. But to come in here with both guns blazing to flame what you perceive to be "problems" when it is, in fact, a basic lack of your understanding, shows disrespect to the entire forum community as a place to come and find out how to solve your issues

I wish someone would of posted that first. Maybe a sticky called "BEFORE YOU POST" would of reminded to write in a less offensive manner.

Point taken.
P
Phosphor
Jan 31, 2004
I’m not sure why I’m having trouble grokking this filter. I’m sure that
once I get the hang of it, it will be easy. I’m just saying, that it’s not (yet) intuitative.

Flying a 747 is easy once you get the hang of it. There’s nothing real

intuitive about Photoshop. IMO, it’s not designed to be intuitive.

I disagree. Most of it’s "tools" make sense. Heck, I’ve written software at one time or another that does the basics of Photoshop, so I have a pretty good feel on how to use most of the tools. Most of the filters are pretty straight-forward. I just don’t know why I have so much trouble with the Extract filter. Mental block I guess.

I’m just tired of constantly switching between all 3 apps all day long,
and was wondering if there was any way to streamline the work flow. I’m sure carpenters get tired of switching between hammers, saws, drills and screwdrivers. But different tools are used for different purposes.

That’s a very good analogy.

And I mostly agree, however, you can always question if a new tool could replace a few cumbersome tools. I am also quite aware of simple dedicated tools. Best example is a pencil. Any attempts to "improve" it, would actually make it more cumbersome.

I was speaking more from a technical (implementation) level, then an interface level. Since this forum is made of users, and not developers (in general), it’s perfectly if the question was misundertand.

Or maybe it’s that you didn’t know how to use the extract filter, which I find quite delightful. You didn’t say, "I’m having trouble with it", you said "it is too complicated". It isn’t too complicated for me – maybe that’s why I’m "unhelpful".

I thought that was sort of implied. Sorry if I wasn’t clear enough. I’ll start another thread asking for specific help.

Cheers
P
Phosphor
Jan 31, 2004
YrbkMgr Well I don’t know what was so "unhelpful"

Your {Bank?} Manager

I appreciated your direct answer. There was also a smiley there to show that I was being sarcastic when I said you were unhelpful — in contrast to the other guy who responded in a rather insulting way.

I’m not going to deny that maybe the negative responses were deserved. People react the same way acted towards them, understandably.

This thread has taught me there is a a very fine line between stating opinion that most disagree with (ranting?), and trolling. What’s that cliche: "It’s not what you say, it’s how you say it!"

Cheers
DM
dave_milbut
Jan 31, 2004
I wish someone would of posted that first. Maybe a sticky called "BEFORE YOU POST" would of reminded to write in a less offensive manner.

Do you mean like the sticky link at the top of the forum that says:

"Click here for advice on how to ask a question." and leads here:

<http://catb.org/~esr/faqs/smart-questions.html#before>

Why would you need to be reminded to post in a less offensive manner. It’s just polite. If you need to be reminded of somthing that basic to human interaction, you’re probably too immature to be using a computer on the internet without mommy looking over your shoulder. Sheeh!

Feel free to rant though if it makes you feel better. Hey, that’s what we’re here for.
DM
dave_milbut
Jan 31, 2004
This thread has taught me there is a a very fine line between stating opinion that most disagree with (ranting?), and trolling. What’s that cliche: "It’s not what you say, it’s how you say it!"

Wow. You’re developing wisdom already! Carry on… 🙂
Y
YrbkMgr
Jan 31, 2004
Member,

Very respectable response from you. I totally understand and respect your new position. Where I’m concerned, "tabla rasa".

You’ll get great help here, and fwiw, it’s not easy to admit when things didn’t go the way you intended, so you have my respect for that.

Peace,
Tony

Ps. YrbkMgr is Yearbook Manager, I’m prejudiced against vowels <grin>
G
graffiti
Jan 31, 2004
I’m prejudiced against vowels

They’ve actually been banned in his state.
DM
dave_milbut
Jan 31, 2004
They’ve actually been banned in his state.

What’s that? The State of Confusion?

gr&d
BB
Bert_Bigelow
Jan 31, 2004
Well, I’m real disappointed to see this thread is returning to civility. Sheesh, I was hoping for some REAL flamin’ here! Youse guys are wimps!
🙂
Bert

Note to Member:
Welcome to the club. Come back often. You’ll find it’s worth it.
DM
dave_milbut
Feb 1, 2004
Sheesh, I was hoping for some REAL flamin’ here! Youse guys are wimps!

Bert… you suck!

dave

🙂
BB
Bert_Bigelow
Feb 1, 2004
Dave,
I resemble that!
🙂
Bert
RL
Robert_Levine
Feb 1, 2004
Len should be awake in a few hours and I don’t think you guys are going to be quite as lucky as you were this morning. 🙂

Bob
RH
r_harvey
Feb 1, 2004
Off with their heads!

Gee, I hope this is not the last post in this thread. I can’t imagine the motivation for posting friendly chat within serious topics, let alone serious posts within serious topics, if the whole thing can be arbitrarily struck-dead, should it drift for a few posts.

Yeah, take it to the lounge–in the middle of a conversation? That’d keep it fresh and interactive.
P
Phosphor
Feb 1, 2004
Well, I’m real disappointed to see this thread is returning to civility. Sheesh, I was hoping for some REAL flamin’ here! Youse guys are wimps!

LOL

Hey I donned a double asbestos suit when I orginally posted, and still managed to get the darn thing on fire. It’s in the shop for repairs 🙂
MA
mutator_accessor
Feb 1, 2004
I agree with member on several accounts.

1) I view these forums as way to give feedbackback to Adobe. I understand why Adobe thinks activation is necessary. But to make the statement that "it ain’t goin’ away" makes me wonder:

Are you an official representative for Adobe? If so, good, if not, respect other peoples’ opinions. I suppose you don’t vote either, because what possible difference can one vote make? An attitude like that is symptomatic of the general problem in the world: apathy.

We (as customers) only have 2 ways to let Adobe know: vote with our words (this forum or others) and vote with our wallet. The 1st way gives them a chance to reconsider there solution, one doesn’t. (and before you say it won’t make a difference, it did for Quicken). I also believe that’s why Micro$oft is seeing people look at alternatives.

2) As a legitimate user of Photoshop since 5.5, I believe that I have the right to use the software in a manner consistent with the license. I also believe that Adobe has NO right to control (and/or monitor) my use of software that I have licensed. Period. Activation and bank-note crap stepped over that line – controlling me by telling me which machine I can install it on crossed that line also. I feel like I am being held hostage and I react very negatively to being held hostage – most people would. That’s the same reason I will never run XP.

Now, before someone goes off half-cocked, yes I realize and I did read the EULA before buying, but that doesn’t excuse the fact that Adobe was not upfront about the spyware (which is what I call the money detection – because that’s what it is, it spy’s on me and my activities)

Perhaps Adobe doesn’t really care about it’s customers. The only way I am able to judge that is by their actions. My action will be based on their action. Time will tell.

Adobe’s actions with CS (excuse the pun) set some serious precidents and I for one, will not let them go unchallenged. I will continue to voice my opinion for as long as I am able and anywhere that I can find a place to do it.

"I will not go silently into the night" – ever.
RL
Robert_Levine
Feb 1, 2004
Are you an official representative for Adobe?

No, never claimed to be. But there’s been enough official responses for me to make the conclusion that not only will it stay for Photoshop but you’ll be seeing it in every other app, also.

If so, good, if not, respect other peoples’ opinions.

I do. But the original post was not opinions, it was rants.

I suppose you don’t vote either, because what possible difference can one vote make?

Nonsense. I vote at every election.

That’s the same reason I will never run XP.

Win 2K is fine.

Now, before someone goes off half-cocked, yes I realize and I did read the EULA before buying, but that doesn’t excuse the fact that Adobe was not upfront about the spyware (which is what I call the money detection – because that’s what it is, it spy’s on me and my activities)

I agree…surprise…I think there should have been some kind of notice on the box about the bank note detection. However, it’s hardly spyware.

Perhaps Adobe doesn’t really care about it’s customers.

The fact that this forum is here and that so many Adobe employees participate is proof enough for me that you’re wrong. But you can go on thinking it if you want.

Bob
BB
Bert_Bigelow
Feb 1, 2004
I view these forums as way to give feedbackback to Adobe.

I won’t put words in Adobe’s mouth, but I believe the main purpose of these forums is for users to share information, U2U. Although Adobe employees do occasionally participate, it’s not in any official role, AFAIK. I don’t think this is the best medium to voice your complaints to Adobe. You should contact them directly through their website. Making long rants here, especially on subjects like the currency thing and activation, which have already been beat to death in other threads, just distracts users who are trying to get or give help on the use of the tools. I am NOT complaining about your post above, Mr. mutator_accessor. This IS a rant thread, so don’t take my comments personally.
Bert
J
JasonSmith
Feb 1, 2004
member – there is nothing wrong with being offensive, sometimes it is the most direct way to make a point.

but you better be able to back it.

like I said, you had me with #2 on your list.

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