Could be a corrupt font or even a bad video driver. First thing to try though would be trashing your prefs. See details in the FAQs.
If that doesn’t work, turn hardware acceleration down to zero. If that fixes it, it’s a bad video driver.
Bob
Thanks Bob…it’s on my office computer (not there right now), so I will try it in the morning and post a response (good or bad) for benefit of others. But just in case I can’t find it, where do I find the preferences folder for PS CS??? Appreciate the assistance.
Dave
Mathias Vejerslev "How to delete/reset Photoshop preferences" 2/11/03 12:04pm </cgi-bin/webx?50>
Dave to the rescue. <g>
Bob
I’m just an adobe parrot, don’cha know! 🙂
Well, I tried deleting the preferences, as well as turning hardware acceleration down to zero. Neither fixed the problem.
But I DID see when I searched for "*.psp" that there were still Photoshop 6 files on my hard drive (I trashed the version 6 folders before installing CS, but obviously it didn’t delete ALL the files).
Could THIS be part of the problem, whereas there are still "other" PS 6 files on my drive somewhere, and it’s causing a conflict??
I don’t know what else to think??
Dave
In the world of computers, anything is possible.
Bob
Any suggestions of where to go from here?
If you’ve trashed your prefs and tried turning down hardware acceleration, then it’s time to check for corrupt fonts.
Bob
Well, tried that too…removed ALL my fonts (except the couple Windows needs to run) and still have the same problem. I am going to reinstall PS CS and see if that helps….
argh!
Dave
I reinstalled CS, and it works fine now! Obviously it had to be a corrupt file or something, but at least it’s fixed. (Don’t know why I didn’t do that a couple hours ago….too easy I guess :>) )
Thanks for the help.
Dave
Glad you’re back up and running.
Bob
Time for some preventative maintenance. Anytime things go squirrly and you can’t pinpoint something, there are some good steps to go through – run a virus scan, check your disks for errors (get a disk’s properties, go to the Tools page, click Check Now, check the Automatically Fix box, do this for each drive in turn, OKing the box about not doing it until reboot, and reboot). If you can afford the time (about an hour for each drive, depending on size) also check the surface scan box. And don’t forget to reboot the machine to actually get all the disk checks to run.
Windows XP’s file system is darned stable, so I like to be a touch paranoid when something funny like that goes on on my machines.
-Scott
