Custom color printer profile not engaging in CS

LC
Posted By
Lyons_Cox
Feb 2, 2004
Views
372
Replies
11
Status
Closed
ORIGIN – Upgraded from Win98se to XP, then upgraded from PS7 to CS. Had a previous custom color printer profile (.icm) for my MIS perpetual inks made that worked splendidly in PS6 and 7.

THE PROBLEM – After the upgrades all color prints look muted, darker and without any color accuracy (nozzle checks ARE ok). The .icm is visible/selected in the print space profile dialogue box.

WHAT I’VE TRIED – Revisited Ian Lyons site just to make sure I didn’t have any settings way out of wack. Uninstalled Adobe Gamma from the startup menu to make sure it wasn’t conflicting with monitor profile then re-calibrated the monitor with a Spyder. I reinstalled the .icm, no change / installed the .icm in each of the folders listed here for XP – <http://www.adobe.com/support/techdocs/1401a.htm> and still no change to the print though the location of the .icm within the list changed.

Tried printing through PS7 (though notice all shortcuts now point to CS, start PS7 through Start/Programs/PS7) and the results were the same.

At a loss. Suggestions?

Lyons Cox

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P
povimage
Feb 2, 2004
XP changes the location for profiles…

They now need to be in:

C:\WINDOWS\system32\spool\drivers\color

where "C" is your system drive.

Keith
LC
Lyons_Cox
Feb 2, 2004
It’s in there, along with having placed it in…

Program Files/Common Files/Adobe/Color/Profiles
Program Files/Common Files/Adobe/Color/Profiles/Recommended

As those are the files listed in the link 1401a.htm. I realize that’s shotgun, but was really trying to resolve before asking.

Lyons Cox
P
povimage
Feb 2, 2004
Weird
RL
Robert_Levine
Feb 2, 2004
ORIGIN – Upgraded from Win98se to XP

How? Clean install or upgrade installation on top of 98?

Bob
LC
Lyons_Cox
Feb 3, 2004
Upgrade installation from Win98 to XP.
Not a reformat and clean install.
RL
Robert_Levine
Feb 3, 2004
Upgrade installation from Win98 to XP.

Then I would advise you to back up all your data and do a clean install. It will take a lot less time than trying to troubleshoot the mess that an upgrade causes.

Bob
LC
Lyons_Cox
Feb 5, 2004
Well I did a clean install by means of reinstalling the WinXP upgrade CD. This went through ‘clean install’ procedure including the NTFS drive format. The net effect – the ‘profile name’ still appears in the printer profile menu even though it was NOT in the the …/Windows32/spool/drivers/color folder.

So I placed it in the folder. Right click raises the install profile option. Printing color remains the same – off.

FWIW.still no solution.

Lyons Cox
LC
Lyons_Cox
Feb 5, 2004
Created an association with the printer of choice – no change.

Right Clicking the profile and checking the properties recognizes it as a ICC profile but "opens with: Unknown application" Suggestions of what program to link the profile with under the change tab?

The stock EE151_1 Epson profile shows an "Open With: Photoshop CS" as does sRGB and PROphoto (curiously AdobeRGB98 currently does not have the PS CS association in Open With) so will give that a try.

No luck.

Lyons Cox
RL
Robert_Levine
Feb 5, 2004
I’m not sure what’s going on then.

Bob
LC
Lyons_Cox
Feb 6, 2004
At this point I’m going to say the problem lies with a faulty cart causing the yellow to print green and that this occurred by amazing FLUKE at the same time as the upgrade – the printer had been working fine.

I reinstalled (a second time) XP using the ‘clean install’ method. This time I used Windows Explorer to see the C drive which had remants from the system and deleted manually all Adobe products, Epson and anything else I dared think I could (I wasn’t able to get XP to do a complete hard drive format, though no programs were showing in XP, they were all under programs on C:).

Got a different ‘profile’ on the internet to check against the one I had and noticed yellow was missing from it too. Then ran nozzle checks and saw the green in the yellow slots. Pulled the carts, replaced with a different OEM set and was able to get a good yellow. Will either replace the faulty and/or use a cleaning cartridge which should resolve it. I’ll see.

Lyons Cox
RL
Robert_Levine
Feb 6, 2004
Keep us posted.

Bob

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