Adobe Gamma Administrator rights

AP
Posted By
alex_palmer
Feb 13, 2004
Views
1272
Replies
25
Status
Closed
I have installed Adobe Photoshop 7.0 on a Windows pro PC for a user and it all works fine apart from Adobe Gamma. The icon appears in the control panel but when you try and run it you get the error message that you need administrator rights to run it. The user has administrator rights and Photoshop was installed under his profile. I have tried several accounts with local administrator rights but it is only the account called administrator that works. I don’t know what to do any suggestions?

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DM
dave_milbut
Feb 13, 2004
reset his rights. change him to a regular user. log him off. log him on. log him off again. change him back to an admin and log him back in. sounds like something is just loopy in his profile. maybe changing him around will reset it. other than that, if possible, delete the id and recreate it.
AP
alex_palmer
Feb 13, 2004
I ahve tried more than one account with local admin rights and none of them work – only the administrator account can fire it up
AP
alex_palmer
Feb 18, 2004
Found it runs fine with any local account with administrator rights but network accoutns that have local admin rights do not work.
BM
Brandon_Munter
May 7, 2004
Does ANYONE have a solution for this?? This is affecting my entire company…. at least 100 machines have CS installed and we are all experiencing this issue. Network accounts with local admin rights can not access AG!!

Anyone!?

Bueller….Bueller…??
RL
Robert_Levine
May 7, 2004
What operating system is on those machines? Win 2K or XP? Were they clean installs? Images? Upgrades?

Bob
BM
Brandon_Munter
May 7, 2004
The machines are running W2K. A previous verions of PS was installed but removed before installing CS. CS was installed completely as a new install.
RL
Robert_Levine
May 7, 2004
I was referring to the operating system install.

Bob
BM
Brandon_Munter
May 7, 2004
Yes they are all images.
RL
Robert_Levine
May 7, 2004
Well, if there was any issue with the original image then that would explain the problem with all the machines.

My advice is do a clean install of Windows on one of the machines and then try it. If that does it then you know the problem was with the original installation.

Bob
BM
Brandon_Munter
May 7, 2004
Thanks, but no thanks. This issue is not critical enough to spend time rebuilding each and every machine that it is affecting. I was hoping that since this issue had been reported by someone else that there might be a solution that did not require rebuilding the machines. No way that time gets approved…
DM
dave_milbut
May 7, 2004
No way that time gets approved…

gotta love management that supports it’s users.
BM
Brandon_Munter
May 7, 2004
Rebuilding what is really hundreds of machines so that they can use Adobe Gamma Settings when there is alternatives doesn’t make much sense. My company has about 13000 employees, we have images for a reason…
DM
dave_milbut
May 7, 2004
no one said hundreds of machines, RL said one. wouldn’t you want to know if there’s a problem with an image that’s going on hundreds of machines? <shrug>
BM
Brandon_Munter
May 7, 2004
What’s the point, if it works, then in order to fix the problem we have to rebuild the rest….right? Rebuilding the computer might tell me that there is a problem somewhere in the image, howerver, it won’t tell me what that problem is. I don’t think you understand the complexity of our images. It would probably take a full day to rebuild one computer from scratch with all of the stuff we have.

Everything else works fine on the image, NO other programs are having any trouble, this is the only thing that doesn’t work. I don’t think I’m going to be able to convince our Corporate HQ to redesign an image because of AG.
RL
Robert_Levine
May 7, 2004
I understand the dilema, but if if Adobe Gamma doesn’t work, I’d sure like to know what other underlying problems there might be.

Take the bull by the horns and insist on having one machine rebuilt. Either that or sit back and wait for other problems to pop up.

Bob
DM
dave_milbut
May 7, 2004
I don’t think you understand the complexity of our images

ROFLMAO. I don’t think you know where I work or what I do. Nevermind. Shutting up.

It would probably take a full day to rebuild one computer from scratch with all of the stuff we have.

Right. Then set up the image and it takes what an hour to reimage a machine from format to done?
TA
Timo Autiokari
May 8, 2004
wrote:

Does ANYONE have a solution for this??

This limitation is deliberately built in to the AdobeGamma.

Copy the ‘Adobe Gamma.cpl’ from v 5.5 it is OK and does not have this artificial limitation. Do not take it from v 5 as that has a nasty bug, it will corrupt the profile after 16th save. I do not know if the AG from v6 has the limitation.

Timo Autiokari http://www.aim-dtp.net/
BM
Brandon_Munter
May 10, 2004
Good Lord, nevermind. Some of these images are years old, some a less than a year. We are having NO other issues with ANY other programs. The PROBLEM is with the POS ADOBE Product and obviously NO ONE here knows how to resolve it which is the ONLY reason I came here to begin with. Someone else started this thread so we are not the only ones to experience this issue. This forum is about as helpful as Adobe Tech Support. We called them on this issue TWICE and both times they told us reasons why AG needed Admin Rights as they could not understand what the problem was or did not want to address it. I’ll resolve this issue on my own, I will figure out what the problem is and fix it. I will NOT pave over the problem in order to resolve it.
DM
dave_milbut
May 10, 2004
This forum is about as helpful as Adobe Tech Support

no, this forum is about user to user help.

Good Lord, nevermind.

okey dokey then.

the problem is probably you don’t have sufficient rights to run adobe gamma.

hth, hand.
BM
Brandon_Munter
May 10, 2004
Don’t have sufficient right???

Have you even read throught the thread Dave?? Or is that a poor try at humor?
PC
Pierre_Courtejoie
May 10, 2004
If photoshop is a POS, go edit images in paint…
DM
dave_milbut
May 10, 2004
Have you even read throught the thread Dave?? Or is that a poor try at humor?

yes and yes.

you have local admin rights, but most likely something is restricting the user id, like a domain logon script…
B
BobLevine
May 10, 2004
I will NOT pave over the problem in order to resolve it.

By refusing to try a new image, that’s exactly what you’re going to be doing. But that’s your business. Sorry we couldn’t help, but as already pointed out, we’re all just volunteers here.

All advice comes with a money back guarantee.

Bob
S
subdude
May 11, 2004
On Mon, 10 May 2004 06:34:30 -0700, Bob_Levine graced us with:

I will NOT pave over the problem in order to resolve it.

By refusing to try a new image, that’s exactly what you’re going to be doing. But that’s your business. Sorry we couldn’t help, but as already pointed out, we’re all just volunteers here.

All advice comes with a money back guarantee.

Bob

Well put Bob. BTW, *don’t* try a new image. Instead hire a consultant like me who will charge your company a substantial sum of money to exactly the same thing and come up with the same results.

Why? It’s the American Way! <BG>

subdude
AS
Aaron_Sudduth
Jul 29, 2004
Apparently this issue hasnt been addressed since May, however I am having this problem. On all machines (both WinXP and WIn2000) — my users report they used to be able to use it… Not sure if a Windows Update changed that or what. But ANY local account with admin rights works, however no domain account will. These domain accounts DO have local administrator rights. And I HAVE rebuilt our image. I even took a fresh Dell out of the box, not using our image and installing Creative Suite. Same problem. Does ANYONE Have the solution to allowing domain users with full local admin rights to be able to access Adobe Gamma. Please let me know.

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