CS printing to Epson 2200 — margin/centering problem

JB
Posted By
John_Blaustein
Feb 22, 2004
Views
1417
Replies
21
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Closed
I’ve just tried to make my first Epson 2200 print from CS and my results are different from what I was getting printing from 7.0. I’m having margin/centering problems.

Here are the details:

My file is 12×18" and I’m printing on 13×19" paper — this will yield a 1/2" border all around.

I press Ctrl+Alt+P to bring up the Print with Preview dialog. Under Position, Center Image is checked. Scaled Print Size shows 100% and Scale to fit media is unchecked. My profile, intent and black point are set just as they always were (this is not a color issue).

I click Print, then Properties for the 2200. I set the paper size and orientation. On the Page Layout tab, I click Centered. Click OK, then another OK.

In 7.0, this worked perfectly. Now, for some reason, with CS this isn’t working correctly. My margin on the top is slightly too big, and the entire image is not printing. I’m getting an error in the Epson driver dialog saying the paper wasn’t loaded correctly.

I’ve tried both portrait and landscape. I also did a test with 8.5×11 paper and an image 7.5×10. Same problem. I’ve also tried not using the Center Image checkbox on the Print with Preview dialog and that doesn’t help.

If I check the Minimize Margins option in the Epson driver, then my image will print correctly. In 7.0, I did not have to check the Minimize Margins option for the image to print correctly.

Has anyone else run into this? Am I doing something wrong here? Did CS change how it handles margins and centering? (I have not changed Epson drivers since installing CS.) I guess I can simply check the Minimize Margins option each time I print (or save it along with my other customized settings), but I’d like to hear from others if this issue is new to everyone, or just me.

Thanks for any help here.

John

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Y
YrbkMgr
Feb 23, 2004
John,

Here’s my advice. Check the epson website for updated drivers. Also, create a custom page definition in the printer properties that is 13 x 19, and try using that. It sounds like the epson is confused about your paper size.

Of course it’s possible that it’s something in CS, but have you printed this exact same image in version 7? Can you try it in version 7?

Wait, I just re-read your note:

If I check the Minimize Margins option in the Epson driver, then my image will print correctly. In 7.0, I did not have to check the Minimize Margins option for the image to print correctly

So… is there a problem checking Minimize Margins? I mean if it works…

Peace,
Tony
JB
John_Blaustein
Feb 23, 2004
Tony,

Thanks for your reply.

I have printed the exact same files in 7.0 without the need to check the Minimize Margins option. In fact, I’ve been printing 12×18" images on 13×19" paper on both the 2000P and 2200 from 7.0 for many months. It was curious to me that I ran into trouble with CS — nothing else changed on my system, just went from 7.0 to CS.

I have the latest Epson driver. 13×19 is a standard paper size in the Epson driver.

You are right, printing works fine when the Minimize Margins is checkes, so no problem. However, whenever that option is checked, there’s a warning that image quality may not be perfect near the edges. Since I don’t print right to the edge, that’s not really an issue.

If nothing else, I was surprised that something changed in printing from CS, and was curious if anyone else ran into this.

John
Y
YrbkMgr
Feb 23, 2004
John,

I don’t disagree with your concern at all. It’s interesting. I’m not running CS so I can’t contribute more, but something’s funky. Have you tried to create a custom paper definition that would (functionally) mirror the existing one you’re picking? I know that it’s probably not a driver issue, but it may point to how PSCS is interpreting the page definition data.

That’s about as much as I can contribute at this point. Hopefully someone running PSCS can either confirm or deny the behavior.

Peace,
Tony
JB
John_Blaustein
Feb 24, 2004
Tony,

No, I haven’t created a custom page size in the Epson driver, but I may try that. In the meantime, checking Minimize Margins is working, so I may just leave it at that.

It seems I’m alone here, at least no other responses so far.

John
EC
Elise_Ciraolo
Feb 26, 2004
John,
You’re not alone. So far I haven’t been successful at printing a 12×18 image. Tried creating a custom page size; didn’t work. Have minimized margins checked but that doesn’t work. An 11×14 size image on 13×19 paper works fine. I’m using PS CS on a Windows 2000 machine with a 3 GHz processor and 2 GB RAM and 30 GB free hard drive space for the scratch disk.

Hope someone can help.

Elise Ciraolo
JB
John_Blaustein
Feb 27, 2004
Elise,

Sorry to hear I am not alone!

It’s odd that I am able to print a 12×18 image on 13×19 paper and you are not. My canvas size is 12×18, resolution 360ppi. In the Epson driver, I am selecting Super B 13×19 paper and checking not only Minimize Margins but Centered as well (on the Page Layout tab). Are you checking Centered? Under Paper and Quality, I have Sheet, Photo 1440, and all six Print Options are unchecked except Minimize Margins. The Borderless box is not checked.

I am not surprised that 11×14 on 13×19 works for you since that’s leaving a substantial margin. I am surprised that I’ve gotten 12×18 on 13×19 paper to work for me and you haven’t. I assume you have the latest Epson 2200 driver – v5.40 which you can see on the Maintenance tab.

Were you able to print 12×18 files on 13×19 paper from PS 7.0.1? That worked fine for me without Minimize Margins checked. I always check Centered.

I’m using Windows XP Home with all updates and patches applied — CS with ample RAM and HD space. While I’m no expert, I wouldn’t think that my using XP and your using Windows 2000 would be the issue here.

Adobe… are you here? Can you help? If so, thanks!

John
R
Rainer
Feb 27, 2004
Could it be that PS 7.0.1 did not read correctly the printer settings and chose always the maximum print possibility?

Leave the minimize margins on and the problem is solved.

I just checked on my 2200 and the minimize is not checked and it displays correctly the size of the image in the window.

Is your problem only when printing or is it at the preview too?

regards Rainer
JB
John_Blaustein
Feb 27, 2004
Rainer,

I do not know if this is a problem with 7.0.1, CS or the Epson driver. To be clear, I am not pointing any fingers here.

In my case, leaving the Minimize Margins checked is working, but that’s not the case for Elise. In addition, when the Minimize Margins box is checked, a warning appears stating the print quality may diminish near the edges of the print. (Not good.)

The preview looks fine. Are you referring to the preview in CS when you press Ctr-Alt-P (Print with Preview)?

John
MO
Michael_of_Brien
Feb 27, 2004
The first day I used CS I made "minimize" the default for all sizes, then moved on. The 2200 is great , any experience with the 4000.
EC
Elise_Ciraolo
Feb 27, 2004
John

Minimized and centered are both checked. Only used an Epson 2000P with PS7 and both the 2000P and 2200 with PS CS. The 2000P worked fine with the PS CS. The 2200 works fine in Nikon Capture Editor; just not in PS so I know the problem is with PS and not the printer. I do have the latest printer driver installed. The preview image looks fine in "Print with Preview" but prints out as a 10 1/3" x 18";
cuts off 1 2/3" from the right side of the print.

Guess I might have to pay Adobe to answer my "how to" question!

Elise
JB
John_Blaustein
Feb 27, 2004
Elise,

Interesting.

Until I checked the Minimize Margins box, my prints were being cut off in the long dimension. Yours are being cut off in the short dimension. I’ve now printed both portrait and landscape 12×18 (canvas size) onto 13×19 paper and (to repeat) it’s working with the Minimize Margins checked. It’s very strange to me that we are using the same settings and getting different results.

The only difference here is XP and 2000.

Hold on before calling and paying Adobe. Chris Cox and other from Adobe monitor this NG and hopefully will come up with a solution.

John
BL
Bill_Lamp
Feb 27, 2004
With Photoshop 7.01 & CS-Trial on an Epson 2200:

I have no problems with 12×18 prints being centered.

Minimize Margins is UNchecked.

Centered is checked.

Resize to fit (I am not at the machine with Photoshops installed so I can’t get the exact name) UNchecked.

One thing I do is to go from the opening Print with preview into page set up, then back to the main screen to go into the printer driver settings. I know that sometimes I have had to change the paper size in both places for it to "stick".

Bill
JB
John_Blaustein
Feb 27, 2004
Thanks, Bill!

I’ve tried going to Page Setup and selecting the paper size there, then back to Print w/Preview, then to the Epson driver. Same results.

What operating system are you using? I’m on XP Home; Elise is on 2000 and we’re getting slightly different results from each other and from what you are reporting.

John
JB
John_Blaustein
Mar 1, 2004
Adobe… can you help us with this, please?

John
Y
YrbkMgr
Mar 1, 2004
John,

Bear with me here. It may be stupid, but I sense your frustration and the problem obviously isn’t solved. With that in mind…

I click Print, then Properties for the 2200. I set the paper size and orientation. On the Page Layout tab, I click Centered. Click OK, then another OK.

I want to understand this.

You tell Photoshop to center it in the print with preview dialog, and then tell the print driver to center it?

Have you tried NOT checking the centering in the print driver? The only reason I say this is because I never use the page layout from the print driver, at least where centering is concerned. Once you check Centered in the Print with Preview dialog, it should print centered without messing with the print driver.

It may have nothing to do with your issue, but it’s worth a shot.

The other thing to consider is whether it’s a photoshop specific issue. Can you define a page the same size as your canvas in another app, and have it print just as you expect when you choose Super B from the printer driver as the paper size?

IOW, is it working in other apps?

Peace,
Tony
BL
Bill_Lamp
Mar 1, 2004
John,

I’m using XP-home.

One quick question. Are you using the top load tray or the back single sheet feeder? I haven’t been able to get the back feed to work properly. I suspect it is not getting the leading edge in the right place.

My report is with the top feed and I load it one sheet at a time.

Bill
JB
John_Blaustein
Mar 1, 2004
Tony,

Thanks for your suggestions. Yes, I check Centered on both the Print with Preview page AND the Layout tab in the Epson driver. That’s how I’ve always done it and it’s worked fine in PS 7.0.1.

Yes, I have tried unchecking Centered in both places — I’ve tried all combinations. I have not tried defining a Super B page in another app, creating a document with 1/2" borders and printing to the 2200.

Since absolutley nothing in my system changed — other than going from 7.0 to CS — I gotta figure this is an issue with CS.

Bill,

I’m on XP Home too. I am using the top load tray, one sheet at a time.

John
Y
YrbkMgr
Mar 1, 2004
John,

Since absolutley nothing in my system changed — other than going from
7.0 to CS — I gotta figure this is an issue with CS.

I don’t doubt that it’s possible, but have you tried to see if it works from another application?

Peace,
Tony
JB
John_Blaustein
Mar 2, 2004
Tony,

For the hell of it, I uninstalled the 2200 driver, downloaded it again from Epson and reinstalled it. Did the same for the Status Monitor.

The best I could do as far as testing is concerned is to use MS Word, create a 13×19 page and set the margins for 1/2" all around. I then made a border around the entire page — like stroking the canvas in PS. The results were the same. With Minimize Margins unchecked, the entire border did not print — all sides printed except the top edge. With it checked, the entire border printed.

Since I’d reinstalled the driver, I did the test again in CS. Same results.

Since the Word test and the CS test show the same results, I would conclude my problem is not with CS.

At this point, I am baffled. With 7.0.1, I could print 12×18 images on 13×19 paper without checking the Minimize Margins checkbox. In CS, I can’t. (I never tried that in Word until today.)

I will leave the Minimize Margins box checked from now and not worry about the warning about decreased quality at the edges. I appreciate all the comments and efforts to help. I hope Elise has solved the problem on her system.

John
Y
YrbkMgr
Mar 2, 2004
Thanks for the follow up remarks John. I know it’s a pisser. If you’re like me, it’s the kind of thing that will gnaw at you late at night when everything is quite. I’m the type to get out of bed and go play with it <grin>.

If it’s me, here’s one thing I’d do. I’d set up boundary lines (to save on ink) similar to registration marks. I’d work with 8.5 x 11 first, and see if it prints that as expected. Next, I’d start working with a 9 x 12 or 9 x 13 canvas and print that on the 12 x 18 paper. See if that prints as expected.

Finally, I would create a 12 x 18 canvas, shrink it by 1%, and then 5%, printing each to see if it prints as expected.

Wanna know what I guess? I’m guessing that your Epson 13 x 19 paper definition is fluky. It’s possible that a bug or something else in PS7 read it okay, but improvements in PSCS cause it to read correctly, albeit wrong.

I don’t know if that’s even possible, but I’m thinking it’s something complex like that, or something really stupid – no in between.

Best of luck, and if you figger it out, give us a shout ‘eh?

Peace,
Tony
JB
John_Blaustein
Mar 2, 2004
Tony,

I’m too tired of this to do more testing! I’ll post back if anything changes.

Best,

John

MacBook Pro 16” Mockups 🔥

– in 4 materials (clay versions included)

– 12 scenes

– 48 MacBook Pro 16″ mockups

– 6000 x 4500 px

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