My Photoshop CS hangs, how do I fix this?

DE
Posted By
Derek Ealy
Feb 24, 2004
Views
294
Replies
7
Status
Closed
Hi,

I was having no problems like this with PS 7 on the same machine. I recently installed CS a couple of weeks ago and the problem seems to be occuring more frequently.

After working on an image, sometimes for not even a very long time, say 10 minutes or so, Photoshop will just sit there doing nothing, and accepting no more input. When this happens the screen frequently isn’t repainted if I move another window over it. PS will stay like this sometimes for 5 or 10 minutes before recovering and allowing me to work again for a little while. My images aren’t especially large, they start out as 9 meg .NEF files. I prefer working in 16bit mode, but that seems to make PS even more likely to hang.

When PS is stuck like this the CPU utilization remains at something normal like <5%. But PS’s memory usage does seem to be high for a 9meg file. It always has well above 100megs ram allocated. So when PS is stuck I can go use the computer for everything else just fine.

My machine is about a year old Pentium 4 running at 1.4Ghz. 640 megs of RAM
Windows XP
Currently with about 2GB of free disk space. Though I only have one disk drive in the machine.

Any help would really be appreciated.

Thanks, Derek

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MM
Mick_Murphy
Feb 24, 2004
I would guess you don’t have enough unfragmented space left on your hard drive for PS scratch, Win paging file and the rest. Clean it up by getting rid of several G of data and defrag or get a second drive.
LH
Lawrence_Hudetz
Feb 24, 2004
Reset prefs?
MM
Mick_Murphy
Feb 24, 2004
Low cpu usage and PS not responding is symptomatic of PS using the hard drive. The 2G free space is not a lot. Suggests a disk problem to me.
DM
dave_milbut
Feb 25, 2004
while resetting the prefs won’t hurt and could possible solve a problem:

Mathias Vejerslev "How to delete/reset Photoshop preferences" 2/11/03 12:04pm </cgi-bin/webx?50>

mick may very well be right. low memory + 2 gig free hd space + 16 bit nef files = huge scratch file.
DE
Derek Ealy
Feb 25, 2004
Well when I ran the XP defragmenter utility it said that my disk needed to be defragged, so hopefully you guys are right. It looks like this will be an all night process though considering how slowly its going right now.

Thanks for the suggestions.

Derek
DM
dave_milbut
Feb 25, 2004
you need more space. hard drives are cheap!
L
LenHewitt
Feb 25, 2004
Derek,

CS places much heavier demand on scratch space than did previous versions. 2 gig really is NOT sufficient free space.

I really do advise getting a 2nd HDD and making at least a 10 gig partition for Photoshop’s exclusive use as the Primary scratch.

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