TIFF file error – cannot open scanned doc

DK
Posted By
Dennis Kincaid
Jul 2, 2003
Views
923
Replies
3
Status
Closed
Error message: "Could not open . . . because TIFF file uses an unsupported space", when scanning photos from an HP9100 digital sender, having specified MTIFF and color photo options on the scanner
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document file open scan tiff

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Y
YrbkMgr
Jul 2, 2003
I found this at the HP Forums:

Viewing mtiff files < http://bizforums.itrc.hp.com/cm/QuestionAnswer/1,,0x68ab3fa7 20f3d5118ff40090279cd0f9,00.html>

Basically, it’s not a standard TIFF format, from what I’ve read.
DJ
dennis johnson
Jul 2, 2003
What a strange device – only outputs in either PDF or a TIFF format that no one supports.

Have you tried the PDF output of the HP9100? Can Photoshop open those?
BC
Brian Corder
Jul 7, 2003
We also use the digital sender in our office (defaults to pdf not tiff). I’ve not really been happy w/ the dynamic range and quality so use well a scanner actually made to do photos.

Per my understanding the mtiff format is a multipage tiff format that photoshop doesn’t support. the mtiff is a branch of the tiff format used mainly for faxes, etc. you can open them in imaging in windows or in a program such as omnipage or textbridge, both of which have options to export each page independently.

Even if you only have one page in the image, photoshop still doesn’t recognize the formation.

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