Jpeg2000 crashes CS

C
Posted By
Chris161272
Feb 26, 2004
Views
349
Replies
12
Status
Closed
Hi,

I got a strange problem: If I try to save a picture using the jpeg2000-plugin , CS crashes (WinXP). What makes me really wonder is the fact that CS on my Mac OS 10.3 crashes to! I can’t belive that jpeg2000 is that unstable! Is there a trick?

Best regards,
Chris

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DM
dave_milbut
Feb 26, 2004
what do you mean by crashes… is the whole computer locking up or rebooting? just photoshop?

if the system is rebooting right click on my computer (on your desktop), select properties> advanced> startup and recovery> and uncheck automatic reboot.

get it to fail again. if it still reboots, you’ve got a hardware problem, if it goes into a blue screen error (the blue screen of death aka BSOD) it’s likely a driver error somewhere. copy down the #’s and report back here.
C
Chris161272
Feb 26, 2004
Hi,

no bluescreen – CS simply says good-bye. On XP no requester pops up – CS just has vanished from the desktop. On Mac 10.3 a requester says ‘CS was stopped because of an unkonwn error – send to Apple?’
Well I can’t understand….

Cheers,
Chris
DM
dave_milbut
Feb 26, 2004
I can’t help you with the apple one, you’ll need to post on the mac side for that, for the win, as long as it’s not restarting the system, try to reset your prefrences:

Mathias Vejerslev "How to delete/reset Photoshop preferences" 2/11/03 12:04pm </cgi-bin/webx?50>

dave
C
Chris161272
Feb 27, 2004
Hi Dave,

thanks for your help, but I have reset my presets and still PS vanishes from the desktop as I try to save a j2k-file.
This is really strange….
If this is a bug of the j2k-plugin, other users must have the same crashes….

Cheers,
Chris
DM
dave_milbut
Feb 27, 2004
I haven’t loaded it, but I will tonight when i get home.
MM
Mick_Murphy
Feb 27, 2004
It works for me without a problem but there are a lot of options. Can you give some more details about what type and size of file(s) you are trying to save and what options you are using.
C
Chris161272
Feb 27, 2004
Hi Mick,

on Mac, I choose JPEG2000 from the file-type menu (file-requester), then the gui of the JPEG2000 plugin appears and after serveral runs of the progress-indicator CS crashes without displaying the picture in the gui.
The WinXP doesn’t show up a gui – crashes right after hitting Save from the file-requester. I reinstalled CS, cleared the configs – recopied the jpeg200-plugin on BOTH systems – nothing happens. I just wanted to organise my huge picture-database using JPEG2000 – but I think I can forget it.
But thanks alot, folks, for providing help!

Cheers,
Chris
MM
Mick_Murphy
Feb 27, 2004
I’ve tried it with various settings on two XP machines and have no problems. The fact that it is happening on your Mac as well as XP box suggests either it is something to do with the files you are using or something related to how you have PS set up. You seem to be using the default PS settings. I wonder if you have enough memory allocated to PS.
C
Chris161272
Feb 27, 2004
Hi,

well, these maschines both have 2.0GB of RAM PS using 60% of it. I tried serval different files and file-types (tif, jpeg, bmp) and even PS-created files (new document dialog of PS), but surrender.
Really funny, JPEG2000 has worked pretty on both maschines a few days ago. (So maybe it is this huge solar flare coming from sun at this time ;-))
Cheers,
Chris
MM
Mick_Murphy
Feb 27, 2004
I give up Chris. Maybe Dave will have a bright idea.
DM
dave_milbut
Feb 27, 2004
Maybe Dave will have a bright idea

🙂

I just wanted to organise my huge picture-database using JPEG2000

honestly, my brightest idea is why would you archive (presumably valuable) images in a format that may or may not be supported in several years. My reasoning is, if you have a specific need for it, like you’re going to do something that might advance adoption of the standard, by using it exclusively on your web pages or something, them more power to you. But to trust my personal data to it with no other format as a backup? Nuh, uh. Not until it’s as widely supported as many of the other formats.

So that said, I’m still willing to try to load it and see what I see when I get home tonight.
MM
Mac_McDougald
Feb 27, 2004
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