Any Ideas about this Truly Wierd PS Problem

Hi all,

Okay I’ve got a chestnut for you all.

I have Photoshop CS installed on an XP Pro laptop that has 1Gb memory and 15Gb free harddrive space. When I start CS on the laptop I have about 588 Mb available memory due to various background processes.

I have Photoshop 7 and CS both installed on a desktop running XP Pro that has 2Gb memory and 20+GB min free on 3 drives. When I start either, I have about 1.8Gb available memory – with only minimal other processes running.

I use the FITS Liberator plugin to open FITS (an astronomical image format) files. It is the same plugin for all 3 copies of Photoshop.
Let’s say I have a FITS file of 10Mbytes. I am able to open the file in all three versions of Photoshop with no difficulty.

Let’s say I have a FITS file of 50Mbytes.

Photoshop CS on my slower laptop opens the file quickly.
Photoshop 7 on my faster desktop loads the same file just as fast.
Photoshop CS on the desktop (configured the same as the Photoshop CS on my smaller slower laptop) dies due to lack of RAM even though I have 3X more available RAM on the desktop vs laptop . Desktop is a dual processor. So what gives?

I called Adobe but got cut off once while waiting to talk to the tech and a 2nd time while talking to the tech. He said it might be an admin rights problem. I’m not buying that.

"Jim" wrote in message

Hi all,

Okay I’ve got a chestnut for you all.

I have Photoshop CS installed on an XP Pro laptop that has 1Gb memory and 15Gb free harddrive space. When I start CS on the laptop I have about 588 Mb available memory due to various background processes.

I have Photoshop 7 and CS both installed on a desktop running XP Pro that has 2Gb memory and 20+GB min free on 3 drives. When I start either, I have about 1.8Gb available memory – with only minimal other processes running.

I use the FITS Liberator plugin to open FITS (an astronomical image format) files. It is the same plugin for all 3 copies of Photoshop.
Let’s say I have a FITS file of 10Mbytes. I am able to open the file in all three versions of Photoshop with no difficulty.

Let’s say I have a FITS file of 50Mbytes.

Photoshop CS on my slower laptop opens the file quickly.
Photoshop 7 on my faster desktop loads the same file just as fast.
Photoshop CS on the desktop (configured the same as the Photoshop CS on my smaller slower laptop) dies due to lack of RAM even though I have 3X more available RAM on the desktop vs laptop . Desktop is a dual processor. So what gives?

I called Adobe but got cut off once while waiting to talk to the tech and a 2nd time while talking to the tech. He said it might be an admin rights problem. I’m not buying that.

Why aren’t you buying that?

Have you checked rights (and
ownership) on CS’s system and scratch disk(s)?

"Jim" wrote in message
[re FITS plugin out of memory error on larger system]

Some ideas:

o Compare your Photoshop memory options for the two systems.

o It’s possible, though not likely, that some other plugin is causing problems – try to configure the two systems as close to one another as possible, perhaps by removing all third party plugins except FITS.

o Compare DLL versions using the free Dependency Walker utility.

Hi all,

Okay I’ve got a chestnut for you all.

I have Photoshop CS installed on an XP Pro laptop that has 1Gb memory and 15Gb free harddrive space. When I start CS on the laptop I have about 588 Mb available memory due to various background processes.

I have Photoshop 7 and CS both installed on a desktop running XP Pro that has 2Gb memory and 20+GB min free on 3 drives. When I start either, I have about 1.8Gb available memory – with only minimal other processes running.

I use the FITS Liberator plugin to open FITS (an astronomical image format) files. It is the same plugin for all 3 copies of Photoshop.
Let’s say I have a FITS file of 10Mbytes. I am able to open the file in all three versions of Photoshop with no difficulty.

Let’s say I have a FITS file of 50Mbytes.

Photoshop CS on my slower laptop opens the file quickly.
Photoshop 7 on my faster desktop loads the same file just as fast.
Photoshop CS on the desktop (configured the same as the Photoshop CS on my smaller slower laptop) dies due to lack of RAM even though I have 3X more available RAM on the desktop vs laptop . Desktop is a dual processor. So what gives?

I called Adobe but got cut off once while waiting to talk to the tech and a 2nd time while talking to the tech. He said it might be an admin rights problem. I’m not buying that.

The only other difference in the two systems is that the desktop is a dual processor machine and I had to install Adobe’s patch to get Photoshop to work properly. I am guessing that even with the patch, there is some problem specific to CS that makes it fail miserably on dual processor machines.

I would have to pay Adobe $40 for their help on this – which rubs me the wrong way on principal since I believe that the problem is a consequence of poor programming on their part.

Curious to hear your thoughts on this.

Thanks.

Best Regards, Jim
http://www.marsartgallery.com/

Note: address is a fake to foil spammers. Please direct replies to the newsgroup.

"Jim" wrote in message

Hi all,

Okay I’ve got a chestnut for you all.

I have Photoshop CS installed on an XP Pro laptop that has 1Gb memory and 15Gb free harddrive space. When I start CS on the laptop I have about 588 Mb available memory due to various background processes.

I have Photoshop 7 and CS both installed on a desktop running XP Pro that has 2Gb memory and 20+GB min free on 3 drives. When I start either, I have about 1.8Gb available memory – with only minimal other processes running.

I use the FITS Liberator plugin to open FITS (an astronomical image format) files. It is the same plugin for all 3 copies of Photoshop.
Let’s say I have a FITS file of 10Mbytes. I am able to open the file in all three versions of Photoshop with no difficulty.

Let’s say I have a FITS file of 50Mbytes.

Photoshop CS on my slower laptop opens the file quickly.
Photoshop 7 on my faster desktop loads the same file just as fast.
Photoshop CS on the desktop (configured the same as the Photoshop CS on my smaller slower laptop) dies due to lack of RAM even though I have 3X more available RAM on the desktop vs laptop . Desktop is a dual processor. So what gives?

Not enough scratch space? Where is you PS scratch area located, and is there plenty of free space on that disk?
Jim