Vertical Stripes in CS

PS
Posted By
Peter Shaw
Jun 8, 2006
Views
402
Replies
11
Status
Closed
Hi,

Strange problem with CS on XP Pro. Even after complete reinstall of OS and PS, several of the tools consistently display as solid black icons. There is also some clear ‘banding’ at certain resolutions. Everything appears to work properly yet the banding is evident even when files are exported to (for example) jpeg format. Opening the psd on another PC shows that there is nothing wrong with the underlying PSD.

Any ideas. There is a cheap and cheerful Lexmark printer plugged into the troublesome machine. Could this have any bearing – composing for printer for example?

Peter
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AM
Andrew Morton
Jun 8, 2006
Peter Shaw wrote:
<display problems>

Are your graphics card drivers up to date? Note that just because Windows/Microsoft Update doesn’t show any available doesn’t mean there aren’t – go the the card manufacturer’s web site.

Andrew
PS
Peter Shaw
Jun 8, 2006
"Andrew Morton" wrote in message
Peter Shaw wrote:
<display problems>

Are your graphics card drivers up to date? Note that just because Windows/Microsoft Update doesn’t show any available doesn’t mean there aren’t – go the the card manufacturer’s web site.

Andrew

There was indeed a later driver – now installed – but am still seeing the same problem, parts of letters are missing eg with the text ‘WW2’ (courier new, bold) only three quarters of the 2 displays, even when I export for web and view the resulting GIF.

The same PSD on another PC displays and exports perfectly. I have even given the trial version of CS2 a spin but that displays exactly the same problems on the troublesome pc.

Peter
BV
Bart van der Wolf
Jun 8, 2006
"Peter Shaw" <peter-at-websitedevelopment.ltd.uk> wrote in message
SNIP
There was indeed a later driver – now installed – but am still seeing
the same problem, parts of letters are missing eg with the text ‘WW2’ (courier new, bold) only three quarters of the 2 displays, even when I export for web and view the resulting GIF.

Are you using an LCD display?
Have you set the screen resolution (x by y pixels) to the native values for the display?

Bart
PS
Peter Shaw
Jun 8, 2006
"Bart van der Wolf" wrote in message
"Peter Shaw" <peter-at-websitedevelopment.ltd.uk> wrote in message SNIP
There was indeed a later driver – now installed – but am still seeing
the same problem, parts of letters are missing eg with the text ‘WW2’ (courier new, bold) only three quarters of the 2 displays, even when I export for web and view the resulting GIF.

Are you using an LCD display?
Have you set the screen resolution (x by y pixels) to the native values for the display?

Bart

Yes it is an LCD display, the screen resolution is set to 1280×1024 60Hz which is recommended for the monitor. If it was a problem with the display I would expect that when an image was exported to GIF format it would be fine where as images exported from this PC are actually how they look on the screen.

Peter
PS
Peter Shaw
Jun 8, 2006
"Bart van der Wolf" wrote in message
"Peter Shaw" <peter-at-websitedevelopment.ltd.uk> wrote in message SNIP
There was indeed a later driver – now installed – but am still seeing
the same problem, parts of letters are missing eg with the text ‘WW2’ (courier new, bold) only three quarters of the 2 displays, even when I export for web and view the resulting GIF.

Are you using an LCD display?
Have you set the screen resolution (x by y pixels) to the native values for the display?

Bart

Yes it is an LCD display, the screen resolution is set to 1280×1024 60Hz which is recommended for the monitor. If it was a problem with the display I would expect that when an image was exported to GIF format it would be fine where as images exported from this PC are actually how they look on the screen.

Peter
PS
Peter Shaw
Jun 8, 2006
Are you using an LCD display?
Have you set the screen resolution (x by y pixels) to the native values for the display?

Bart

Yes it is an LCD display, the screen resolution is set to 1280×1024 60Hz which is recommended for the monitor. If it was a problem with the display
I
would expect that when an image was exported to GIF format it would be
fine
where as images exported from this PC are actually how they look on the screen.

A GIF of what my toolbar looks like is at:

http://www.boernie.co.uk/toolbar.gif

Has anyone seen this before? I feel sure it must be related.

Peter
K
KatWoman
Jun 8, 2006
"Peter Shaw" <peter-at-websitedevelopment.ltd.uk> wrote in message
"Bart van der Wolf" wrote in message
"Peter Shaw" <peter-at-websitedevelopment.ltd.uk> wrote in message SNIP
There was indeed a later driver – now installed – but am still seeing
the same problem, parts of letters are missing eg with the text ‘WW2’ (courier new, bold) only three quarters of the 2 displays, even when I export for web and view the resulting GIF.

Are you using an LCD display?
Have you set the screen resolution (x by y pixels) to the native values for the display?

Bart

Yes it is an LCD display, the screen resolution is set to 1280×1024 60Hz which is recommended for the monitor. If it was a problem with the display I
would expect that when an image was exported to GIF format it would be fine
where as images exported from this PC are actually how they look on the screen.

Peter
monitor or the video card is bad, more likely the card
make sure to check display settings first
PS
Peter Shaw
Jun 15, 2006
So I try a different monitor (a Dell CRT at home) and still get the same problem.
So I call HP and get a new Motherboard (graphics card is built in) and a nice man comes around and installs it. I still see the same. So I say, blow XP and install a copy of 2000Pro…

I still see the same…

Peter

"KatWoman" wrote in message
"Peter Shaw" <peter-at-websitedevelopment.ltd.uk> wrote in message
"Bart van der Wolf" wrote in message
"Peter Shaw" <peter-at-websitedevelopment.ltd.uk> wrote in message SNIP
There was indeed a later driver – now installed – but am still seeing
the same problem, parts of letters are missing eg with the text ‘WW2’ (courier new, bold) only three quarters of the 2 displays, even when I export for web and view the resulting GIF.

Are you using an LCD display?
Have you set the screen resolution (x by y pixels) to the native values for the display?

Bart

Yes it is an LCD display, the screen resolution is set to 1280×1024 60Hz which is recommended for the monitor. If it was a problem with the
display
I
would expect that when an image was exported to GIF format it would be fine
where as images exported from this PC are actually how they look on the screen.

Peter
monitor or the video card is bad, more likely the card
make sure to check display settings first

AM
Andrew Morton
Jun 15, 2006
Peter Shaw wrote:
So I try a different monitor (a Dell CRT at home) and still get the same problem.
So I call HP and get a new Motherboard (graphics card is built in) and a nice man comes around and installs it. I still see the same. So I say, blow XP and install a copy of 2000Pro…

I still see the same…

Then it may be still be a problem with the graphics card drivers. Is there any chance of you installing a real card temporarily?

Andrew
P
Peter
Jul 7, 2006
So I call HP and get a new Motherboard (graphics card is built in) and a nice man comes around and installs it. I still see the same. So I say, blow XP and install a copy of 2000Pro…

I still see the same…

Then it may be still be a problem with the graphics card drivers. Is there any chance of you installing a real card temporarily?
Andrew

The nice man came again this week and replaced motherboard, cpu and power supply.

Everything is now working as it should though no one can understand why. Guess it’s just one of those things. Glad that I had next day onsite warranty but still can’t believe it was a hardware problem.
K
KatWoman
Jul 7, 2006
"Peter" <peter-at-somewhere> wrote in message
So I call HP and get a new Motherboard (graphics card is built in) and a nice man comes around and installs it. I still see the same. So I say, blow XP and install a copy of 2000Pro…

I still see the same…

Then it may be still be a problem with the graphics card drivers. Is there any chance of you installing a real card temporarily?
Andrew

The nice man came again this week and replaced motherboard, cpu and power supply.

Everything is now working as it should though no one can understand why. Guess it’s just one of those things. Glad that I had next day onsite warranty but still can’t believe it was a hardware problem.

more likely it was the hardware since replacing it fixed the problem and most likely the company knows it has a bad batch of motherboards and/or vid cards or they would not so willingly keep replacing them, they would have blamed your software and made you re-format …..
I had a problem with a certain (well known for quality) company Crucial, I ordered memory and it was bad, replaced 3 times till I got a working one.

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