PS7 problems when adding new hard disk

PJ
Posted By
Paul_J_Whiting
Apr 20, 2004
Views
300
Replies
9
Status
Closed
I’ve just added a 120Gb IDE drive to my PC. I told PS to use this as its primary scratch disk but when sending the file to the EPSON printer, PS hangs (machine locks-up, Processor maxes out etc) for 2 or 3 minutes before finally recovering and launching the EPSON printer dialogue box. When using ‘startup’ on the C: drive as scratch I don’t get this problem.

I’m running XP with 512 RAM. The new drive works OK in terms of basic file storage and transfer.

Any thoughts??
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CW
Colin_Walls
Apr 20, 2004
I would try an error check [detailed] on the new disk. Alternatively, make some very large files – doesn’t matter what they are – and fill it up. Se how it behaves. I does sound like hardware issues to me.
PJ
Paul_J_Whiting
Apr 21, 2004
Thanks Colin. Disk check shows no problems. Read/Write operations seem to be fairly normal. I think I’ll get an extra 512 RAM and just use the hard disk as general back-up/storage.
CW
Colin_Walls
Apr 21, 2004
Paul

That may not be quite as beneficial as it sounds. PS does need its disk space to function properly and the performance of that disk has a direct bearing on PS’s performance.
PJ
Paul_J_Whiting
Apr 21, 2004
Colin,

Not sure where to go from here since Dell will blame Photoshop and Adobe would claim a problem with HW configs?

Paul
CW
Colin_Walls
Apr 21, 2004
You are right. I acn see all the potential for this slipping down the crack in the middle.

Have you tried my earlier suggestion to stress-test the drive by filling it with large files?
DM
dave_milbut
Apr 21, 2004
did you add it as ide master or slave? ideally it should be master and set alone on it’s own channel (or on a chain with a drive of the same speed or faster). for example, setting it as slave on a chain where a slow cd-rw or dvd is master will definately slow the drive down.
PJ
Paul_J_Whiting
Apr 21, 2004
Dave,

Haven’t tried it on its own channel. Jumpers on both drives are set to Cable Select at the moment with the spare drive in the Slave position.

I’ll try swapping it onto the other IDE channel and see if that helps

Thanks
Paul
PJ
Paul_J_Whiting
Apr 22, 2004
Swapping to a separate channel has helped a lot. The next issue now will be to see if I can run the CD/DVD off the same channel as the HD. I need to do this as there are no spare IDE slots on the motherboard.

Thanks
Paul
DM
dave_milbut
Apr 22, 2004
The next issue now will be to see if I can run the CD/DVD off the same channel as the HD.

that’s gonna slow you down…

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