photoshop won’t work??

D
Posted By
day-du
Jun 26, 2003
Views
349
Replies
4
Status
Closed
hello everyone in a.g.p
I’ve just installed PSD but when I opened any file, I recieved a message:.."photoshop has caused an error KERNEL32.dll and will closed.."
I did know what happen with my system??? 🙁
Would you tell me what right I can do.
Thanks in advanced.

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H
Hecate
Jun 27, 2003
On 26 Jun 2003 10:15:07 -0700, (day-du) wrote:

hello everyone in a.g.p
I’ve just installed PSD but when I opened any file, I recieved a message:.."photoshop has caused an error KERNEL32.dll and will closed.."
I did know what happen with my system??? 🙁
Would you tell me what right I can do.
Thanks in advanced.

What version of photoshop?
What version of Windows?
What video card?
How much memory?

Etc, etc…



Hecate
(Fried computers a specialty)
G
Gummo
Jun 27, 2003
Is Norton your anti-virus?

"day-du" wrote in message
Hecate wrote in message
news:…
On 26 Jun 2003 10:15:07 -0700, (day-du) wrote:

hello everyone in a.g.p
I’ve just installed PSD but when I opened any file, I recieved a message:.."photoshop has caused an error KERNEL32.dll and will closed.."
I did know what happen with my system??? 🙁
Would you tell me what right I can do.
Thanks in advanced.

What version of photoshop?
What version of Windows?
What video card?
How much memory?

Etc, etc…



Hecate
(Fried computers a specialty)

hello Hecate,
Thanks for your kindness.
I’m using Win ME; Photoshop 5.5; NVIDIA 32M Vega card and 128M Memory… Plz reply as soon as you can, Hecate
Thank you so much!! 🙂
H
Hecate
Jun 29, 2003
On 27 Jun 2003 05:34:10 -0700, (day-du) wrote:

Hecate …
On 26 Jun 2003 10:15:07 -0700, (day-du) wrote:

hello everyone in a.g.p
I’ve just installed PSD but when I opened any file, I recieved a message:.."photoshop has caused an error KERNEL32.dll and will closed.."
I did know what happen with my system??? 🙁
Would you tell me what right I can do.
Thanks in advanced.

What version of photoshop?
What version of Windows?
What video card?
How much memory?

Etc, etc…



Hecate
(Fried computers a specialty)

hello Hecate,
Thanks for your kindness.
I’m using Win ME; Photoshop 5.5; NVIDIA 32M Vega card and 128M Memory… Plz reply as soon as you can, Hecate
Thank you so much!! 🙂

Looking at what you’ve go it could be any of a number of things:

1. WinME is dog and can cause all sorts of problems – it’s quite possible that it’s caused by an error in WinME.

2. As it was when you just installed it could be that your CD has a corrupt file on it (in which case contact Adobe)

3. You should never run any anti-virus when installing – that cause a corrupt file or other problems. If you did that then that could be the problem.

4. It could be a problem with your memory – maybe a corrupt module/. That could cause a problem because it begins hitting the memory hard from launch (and you have barely enough to run PS and Windows at the same time).

Those are the main things that spring to mind.

What you can do:

1. If you did 3 then uninstall and reinstall without your AV running.

2. For problem 4 all you can do is remove the memory module you have and try a replacement (or if you have a pair remove one and try it with a replacement. If it still happens, then swap out the other one).

3. For problem 1 the only solution is to get a decent operating system. However, it’s worth uninstalling and reinstalling first.

4. You won’t know if it’s [problem 2 unless you’ve tried everything else first.



Hecate
(Fried computers a specialty)
V
vizrosplugins
Jun 29, 2003
Some dlls on your machine were corrupted or incompatible with the PS you have. The best way to find out is to use Dependency Walker (free download from http://www.dependencywalker.com). Run it on PS. Bad dlls will be shown in Red color.

Tony G. Smith
Vizros – Realistic 3D page curl plug-ins and more
Demo at http://www.vizros.com/gallery.html

(day-du) wrote in message news:…
hello everyone in a.g.p
I’ve just installed PSD but when I opened any file, I recieved a message:.."photoshop has caused an error KERNEL32.dll and will closed.."
I did know what happen with my system??? 🙁
Would you tell me what right I can do.
Thanks in advanced.

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