Upgrade to Photoshop CS from Version 4.0

MR
Posted By
Michael_Russo
Apr 24, 2004
Views
297
Replies
6
Status
Closed
I have Photoshop version 4.0 installed on my PC; I have the original installation disk and serial number. I would like to upgrade to the latest version of Photoshop CS. I read the box and looked at the Adobe Web site page describing the upgrade, and there seems to be no stated limit on the version that you can upgrade from, but it is a long way back to version 4.0 and I am leery.

Does anyone know for sure if it can be done?

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DM
dave_milbut
Apr 24, 2004
yes you can upgrade to cs from ANY prior version. however you’ll need to call adobe customer support if your version is pre version 5 (which yours is). they’ll walk you through a special install procedure after verifying you have the v4 disk and serial #.
MR
Michael_Russo
Apr 24, 2004
That’s great, thanks. I’ll let you know if I run into any trouble.
AM
Aaron_Martone
Apr 24, 2004
Dave is absolutely correct.

I did this in the manner above. I had Adobe PS4 on CD with serial, and you need to register that copy first. If you don’t own the license for that copy, you need to have whoever does transfer the license to you before you can upgrade.

Then just call up Adobe Customer Service, tell them what you want to do and they’ll redirect you to the proper department. Judy got me setup and she was EXTREMELY friendly and courteous.

It would be nice if the website denoted (*) that users will encounter such problems with versions previous to 5, but as long as you CAN do the upgrade, the stipulations hold true. "Any version of Photoshop, previous to 7, on the same platform (Windows in this case)" You shouldn’t have a problem.
RL
Robert_Levine
Apr 24, 2004
Make sure you read the system requirements. They include WinXP or Win2K SP3. It won’t run on any Win 9x system.

Bob
MR
Michael_Russo
Apr 28, 2004
Today I received my copy of Photoshop CS, called Adobe customer service, and spoke to Naomi, who helped me install the program with no trouble.

Thanks for the help.
DM
dave_milbut
Apr 28, 2004
glad to hear mike! enjoy!

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