Photoshop 5 not loading

RM
Posted By
Rick_Montes
May 4, 2004
Views
394
Replies
14
Status
Closed
I have posted a couple of times inquiring about my Photoshop not loading and have not been able to correct the problem. The splash page starts and then stops at "Icc Engines Loading" and then PS just disappears! What can I do to correct this. I have uninstalled, removed preferences to no avail. Photoshop is not even included in my add/remove programs. Please help!!

Rick
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L
LenHewitt
May 4, 2004
Rick,

Chances are you have a bad .icc profile on your machine – most likely a monitor profile. You will need to locate and delete it.
MM
Mac_McDougald
May 4, 2004
Well, I don’t know offhand what is causing the 5.5 failure, but you do NOT need to install it at all. Just run the 7 upgrade, it will prompt you to insert previous media to prove eligibility, then you replace again with the 7 CD and finish installation.

Mac
GS
Gia_Sanz
May 4, 2004
Hi, my name is Gia, My dad bought Photoshop 5.5 long time ago and Im trying to install it on my own computer in order to update it to 7.0.1 but as Rick says It just disappear, I have windows XP and more than 29.2 GB on the drive that Im installing Photoshop. Ive installed and uninstalled it several times and tried almost everything. DO you have any ideas on how can I solve it? I would really appreciate it! Thanks a million!
MM
Mac_McDougald
May 4, 2004
No, I don’t know…we see that error alot.
First thing to always try is delete prefs as per the FAQ. But that may not cure it…will let others have a shot.

Mac
GS
Gia_Sanz
May 4, 2004
Hi Mac, thanks a lot for your quick answer and help. I did follow your instructions and now when opening photoshop, this message appears : "UNABLE TO CONTINUE BECAUSE OF A HARDWARE OR SYSTEM ERROR. SORRY BUT THIS ERROR IS UNRECOVERABLE". Any ideas how to fix it?! Thanks a million again.!!
Gia
RM
Rick_Montes
May 5, 2004
Len,
How do Find out which monitor profile is bad?
GS
Gia_Sanz
May 5, 2004
Oh no, now what else can I do? where can I find support?! I need to use Photoshop…

Thanks anyway
Gia
DM
dave_milbut
May 5, 2004
reset the prefrences gia…

Mathias Vejerslev "How to delete/reset Photoshop preferences" 2/11/03 1:04pm </cgi-bin/webx?50>

next time please start a new topic so you don’t take over someone else’s.

dave
RM
Rick_Montes
May 5, 2004
Thanks for that suggestion to Gia, Dave. My question has not been answered.
DM
dave_milbut
May 5, 2004
windows\system32\spool\drivers\color should be where the bad profile is located.

if you run adobe gamma all the way through without changing anything, you should see what file name you currently have your gamma loading from. once you have the name, cancel out of adobe gamma. go to windows explorer and find that file and delete it. then rerun adobe gamma from the control panel and create a new profile, starting with something like sRGB. just make sure you rename it.

hth, dave
L
LenHewitt
May 5, 2004
Rick,

How do Find out which monitor profile is bad?<<

I see Dave has pointed you in the right direction for that one.

For general instructions on finding bad profiles, the best way is to move all the profiles you do not regularly use out of the
windows\system32\spool\drivers\color. That’s not a bad idea anyway, since it will speed up the loading of Photoshop
RM
Rick_Montes
May 6, 2004
Thanks Dave and Len! That did it. I just deleted all of them and it worked. I hope I did not screw anything else up.
DM
dave_milbut
May 6, 2004
whoo hoo! 🙂

(slaps len high five for the tag team!)
L
LenHewitt
May 6, 2004
(slaps len high five for the tag team!)<

Ouch, that HURT my bandaged finger! <g>

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