unexpected launches of Photoshop Help

FC
Posted By
frederick_chipkin
May 10, 2004
Views
403
Replies
7
Status
Closed
I’ve had the same problem on several different computers.

I’m getting unexpected launches of Photoshop Help when working with the Color Table in very large Indexed Color images.

Any insight or help will be greately appreciated.
Thanks,
Frederick
Related Tags
help launch unexpected

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DP
Daryl_Pritchard
May 10, 2004
Frederick,

While I can’t help, I would suggest you identify your O/S and what version of Photoshop you’re running. That may help if others have ever seen this occur.

Regards,

Daryl
MM
Mac_McDougald
May 10, 2004
That has happened to me in the past using Win98 and 98SE with PS 6 and 7. Happened when system resources got low. When resouce meter dropped into yellow, but long before Windows signaled the 90% resource warning (when you were usually dead in the water anyway).

Mac
KS
Ken_Storch_(aka_photon)
May 10, 2004
I’ve had random Help launches (PSCS, W2K, dual Plll Xeons). No pattern visible so far. I’ll suddenly get 6 or more instances of Help. (I don’t often use indexed color images, so that’s an unlikely cross-correlation)

Hi Daryl, I just added a link to your site on my slowly evolving site. <http://kenstorch.com/html/photoshop_resources.html> about 3/4 down.

Ken
DP
Daryl_Pritchard
May 10, 2004
Ken,

Thanks for linking my site…I appreciate the reference and being included among such fine company as the others whose sites you’ve listed.

Daryl
KS
Ken_Storch_(aka_photon)
May 10, 2004
You’re welcome, Daryl.

Anybody ever get a handle on the ‘Help’ issue?

Ken
JL
Jonathan_Lewis
May 10, 2004
I’ve experienced this problem as well. For me, it has usually happened when adding a "layer style" of some kind. I’m not sure why, but it seems to happen most when I’m applying a stroke. At times it has been so bad that PS has been essentially disabled. When I close the Help windows, and go back to PS to continue my work, another half dozen Help windows pop up, and I can’t do my work. Like Mac said, it seems to be connected to low resources. I haven’t found any solution other than closing PS and opening it again. Of course, that can mean losing work (since you can’t get rid of the Help windows long enough to save), but it’s the only solution I know of.

Jonathan
H
heathrowe
May 11, 2004
ditto with me also..

though no particular pattern in my case that causes this. The only thing that i’ve noticed when it occurred is my erratic habit of clicking before I hover over a tool. As if I hit some magic imagemap to invoke the Help File.

Just assumed it was my fault until reading this thread!!!

WinXp P4 512 ram /Photoshop CS

heathrowe

How to Master Sharpening in Photoshop

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