Sue,
If the whole system freezes under Win-XP it is likely to be a hardware problem, most probably bad RAM, but could be processor or HDD or possibly a bad BIOS setting.
However, before you begin chasing hardware problems, try turning down your hardware acceleration down to zero. If that helps you have a bad video driver and should look for an updated one on your vid-card manufacturer’s website.
LenHewitt,
Thanks for responding, tried turning hardware acceleration down to zero but still got the same problem, will see if theres an update for my video driver. This system is only about five month’s old so not sure if will have an update.
thanks again
See the FAQ. Bad RAM and a bad motherboard are the most likely causes.
Like many others, my tools freeze after about 5 minutes in Photoshop CS. I have to restart Photoshop to continue.
This happened on my old Win XP computer, and just the same on my brand new one. So it can not be hardware. I have the latest Wacom drivers, and video drivers.
Please can anyone help?
Roger – what do you mean "like many others"? Who else has reported that (and not found that they just had a dialog offscreen)?
And if you can quit Photoshop (or cntrl-alt-del works) then it’s not the same problem being discussed here.
I have been using photoshop 7 for a long time, recently installed new motherboard (P4VMM2)and processor. I now cannot use my brush tool, or my adjust/hue option, it locks everything, have to do complete reboot. I have installed new video card, as the motherboard had onboard and I thought that may have been problem.
I have 512 memory
p4 intel – 2.
I am running win2000pro
I have read everything that seems to apply here, i disabled pref. It seems each time i go in and check, it takes less time for it to lock. Anything? I downloaded CS and it did the same thing as 7 is doing exactly. Thanks
jayne, see:
Mathias Vejerslev "Computer locks up, shuts down, or reboots while running Photoshop" 6/5/03 4:49pm </cgi-bin/webx?13/1>
rememmber , I was also posting a problem about this SAME thing. I work for sometime in CS and I have multiple things running. I can see that a lot of RAM is free and still suddenly the tools freeze. I can select them…ALL but…on the screen..the cursor DOESN"T change to the respective tool type and so..we cannot draw or DO ANYTHING…only way to solve is to restart. I never has this problem ON this same computer with earlier Photoshop versions.
Okay! to try out this probleem..tr working for some time in PS..Also at the same time run dreamweaver and Internet explorer multiple windows and switching constantly…etc.. Suddenly.,,(this is random) ur cursor DOESN"T RESOPOND in CS. only way to solve is to restart CS. 7 never had this problem:(
try mozilla with tabbed browsing. 1 window, many tabs. and it’s not a virus trap.
quake – have you tried resetting preferences?
Have you tried turning down the video card acceleration?