Bug in CS4?

A
Posted By
ahall
Dec 12, 2008
Views
1391
Replies
14
Status
Closed
I am having two problems.

1) After a while tool tips stop appearing. The only way I can get them back is to exit CS4 and restart.

2) When painting the end of a stroke is visible while holding down the mouse, but disappears when releasing the mouse button. There is a white square apprx the size of the brush being used. The final part of the change reappears when painting another stroke elsewhere, or after iconification.

Any clues on either problem?

This is on Win XP with all updates.

Thanks,


Andrew Hall
(Now reading Usenet in comp.graphics.apps.photoshop…)

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MR
Mike Russell
Dec 12, 2008
On 11 Dec 2008 20:12:12 -0500, wrote:

1) After a while tool tips stop appearing. The only way I can get them back is to exit CS4 and restart.

This seems like typical tooltip behavior for most software. I’ve gotten to where I ignore them.

2) When painting the end of a stroke is visible while holding down the mouse, but disappears when releasing the mouse button. There is a white square apprx the size of the brush being used. The final part of the change reappears when painting another stroke elsewhere, or after iconification.

CS4 is a monster for showing up video driver problems. That’s probably what’s happening here. Chase down the latest video and DirectX drivers. Read this article on CS4’s GPU issues:
< http://kb.adobe.com/selfservice/viewContent.do?externalId=kb 404898>

And if all else fails back off on the Video acceleration slider until painting is useable again. Then wait for more driver and or PS CS4 updates. Or …

I do hope, as is the case for many of us, that the other extra features in CS4 are enough compensation for these hassles. If they are not, and you are still within 30 days of your purchase, send Adobe a very strong message by requesting a refund.

So far the most serious problem I’ve found, running under 64 bit Vista, is that Liquify preview does not function. Not a tool I use often, but it’s handy when I do.

Mike Russell – http://www.curvemeister.com
J
Jurgen
Dec 12, 2008
Mike Russell wrote:
On 11 Dec 2008 20:12:12 -0500, wrote:

1) After a while tool tips stop appearing. The only way I can get them back is to exit CS4 and restart.

This seems like typical tooltip behavior for most software. I’ve gotten to where I ignore them.

2) When painting the end of a stroke is visible while holding down the mouse, but disappears when releasing the mouse button. There is a white square apprx the size of the brush being used. The final part of the change reappears when painting another stroke elsewhere, or after iconification.

CS4 is a monster for showing up video driver problems. That’s probably what’s happening here. Chase down the latest video and DirectX drivers. Read this article on CS4’s GPU issues:
< http://kb.adobe.com/selfservice/viewContent.do?externalId=kb 404898>
And if all else fails back off on the Video acceleration slider until painting is useable again. Then wait for more driver and or PS CS4 updates. Or …

I do hope, as is the case for many of us, that the other extra features in CS4 are enough compensation for these hassles. If they are not, and you are still within 30 days of your purchase, send Adobe a very strong message by requesting a refund.

So far the most serious problem I’ve found, running under 64 bit Vista, is that Liquify preview does not function. Not a tool I use often, but it’s handy when I do.

I agree about the video card. I’m totally unhappy with needing a $500 upgrade to my display card just to run CS4 but in hindsight, the increase in speed of processing is quite noticeable.

I was lucky in having a technician willing to trial several high end cards to find the best. Others will be very angry about this upgrade and it’s (nearly) hidden need for a serious equipment upgrade on many PCs.

I order a Mac last week. Seemingly these don’t suffer the same issues with Photoshop as a PC does. Certainly I’ve hit the memory ceiling on my Windows machine enough times to think seriously about a change in platform.

Getting a refund is not an option for serious and professional users. We simply have to stay in the loop or pack up and go back to a sketch pad!
R
ronviers
Dec 12, 2008
On Dec 11, 9:45 pm, Jurgen wrote:

Getting a refund is not an option for serious and professional users. We simply have to stay in the loop or pack up and go back to a sketch pad!

I used to feel the same way. Until I realized how many goodies the visual arts has to offer.

Like these:

http://www.red.com/skin/img/photo_zoom/redone_7.jpg

http://www.bhphotovideo.com/c/product/527627-REG/Autodesk_72 402_05BNDL_9000_Maya_Unlimited_2008_Software.html

http://www.bhphotovideo.com/c/product/550452-REG/ATI_1005055 09_FireGL_V8650_PCI_Express.html

And those are the inexpensive things. I could really use one of these:

http://silverado.cc/shop/product.php?productid=1036&cat= 0&page=1

Now I hold out on upgrades as long as possible.
MR
Mike Russell
Dec 12, 2008
On Fri, 12 Dec 2008 08:34:57 -0800 (PST), wrote:

On Dec 11, 9:45 pm, Jurgen wrote:

Getting a refund is not an option for serious and professional users. We simply have to stay in the loop or pack up and go back to a sketch pad!

I used to feel the same way. Until I realized how many goodies the visual arts has to offer.

Like these:

http://www.red.com/skin/img/photo_zoom/redone_7.jpg

There you go – this is more utility than a CS4 upgrade, even if all you do is look at how pretty it is. I’m waiting a year to see if these start showing up on Craig’s list for a few hundred. You realize you’ll also need a new tripod, and a new disk drive (a few hundred terabytes\ external USB should do) right?

http://www.bhphotovideo.com/c/product/527627-REG/Autodesk_72 402_05BNDL_9000_Maya_Unlimited_2008_Software.html

Not too shabby. I sometimes need to add particle systems and cloth to touch up portraits and the like.

http://www.bhphotovideo.com/c/product/550452-REG/ATI_1005055 09_FireGL_V8650_PCI_Express.html

Sweet little video board, and you could probably get a discount if you get two of them.

And those are the inexpensive things. I could really use one of these: http://silverado.cc/shop/product.php?productid=1036&cat= 0&page=1

Of course, it stands to reason if you’re going to have a Red One camera, you need a little hardware and software to edit the 10 GB / second results.

Now I hold out on upgrades as long as possible.

This would be several centuries or millenia of upgrades – on the bright side Adobe may raise their prices, and shorten the waiting time considerably.

Mike Russell – http://www.curvemeister.com
K
KatWoman
Dec 12, 2008
"Mike Russell" wrote in message
On Fri, 12 Dec 2008 08:34:57 -0800 (PST), wrote:

On Dec 11, 9:45 pm, Jurgen wrote:

Getting a refund is not an option for serious and professional users. We simply have to stay in the loop or pack up and go back to a sketch pad!

I used to feel the same way. Until I realized how many goodies the visual arts has to offer.

Like these:

http://www.red.com/skin/img/photo_zoom/redone_7.jpg

There you go – this is more utility than a CS4 upgrade, even if all you do is look at how pretty it is. I’m waiting a year to see if these start showing up on Craig’s list for a few hundred. You realize you’ll also need
a new tripod, and a new disk drive (a few hundred terabytes\ external USB should do) right?

http://www.bhphotovideo.com/c/product/527627-REG/Autodesk_72 402_05BNDL_9000_Maya_Unlimited_2008_Software.html

Not too shabby. I sometimes need to add particle systems and cloth to touch up portraits and the like.

http://www.bhphotovideo.com/c/product/550452-REG/ATI_1005055 09_FireGL_V8650_PCI_Express.html

Sweet little video board, and you could probably get a discount if you get two of them.

And those are the inexpensive things. I could really use one of these: http://silverado.cc/shop/product.php?productid=1036&cat= 0&page=1

Of course, it stands to reason if you’re going to have a Red One camera, you need a little hardware and software to edit the 10 GB / second results.

Now I hold out on upgrades as long as possible.

This would be several centuries or millenia of upgrades – on the bright side Adobe may raise their prices, and shorten the waiting time considerably.

Mike Russell – http://www.curvemeister.com

have to wait until Sabbath is over to see B&H links
R
ronviers
Dec 13, 2008
On Dec 12, 2:35 pm, Mike Russell
wrote:

You realize you’ll also need
a new tripod, and a new disk drive (a few hundred terabytes\ external USB should do) right?

Here you get a price break at 5:
http://parts.digikey.com/1/parts/1460793-ssd-ultra320-scsi-2 56gb-sd6nb-256g-000000.html

They should be fast enough to pull it off but at only 256GB, you would need at least 100.

even if all you do is look at how pretty it is

I know! It’s so beautiful.
The new ones, announced but not delivered yet, are supposed to be configurable up to 28K. Can you imagine – 28K! That’s two and a half time IMAX. A single frame would be almost 600MB. If my math is correct that’s:
28K 28672×21784 624,590,848 / (1024×1024) = =1.43TB/
s
And they’re configurable to shoot stereo!
All for what it costs to rent a Panavision Genesis for ten days. Can you imagine working in PS on a matte painting at 28K. I think I remember reading that some of the composites WETA used on ‘Lord of The Rings’ required more than a hundred layers. Of course, they were working at 4K but you can see where things are heading.

Some of the new compositing packages work at 32bit (place?) float. Do you see PS moving to float?
MR
Mike Russell
Dec 13, 2008
On Fri, 12 Dec 2008 18:32:30 -0800 (PST), wrote:

Some of the new compositing packages work at 32bit (place?) float. Do you see PS moving to float?

Absolutely – there is no reason any more to limit our storage or processing to integer values.

Mike Russell – http://www.curvemeister.com
R
ronviers
Dec 13, 2008
On Dec 12, 8:32 pm, "" wrote:

28K 28672×21784   624,590,848 / (1024×1024) = =1.43TB/

I think this is better

28672×21784 624,590,848b/8=78,073,856B/(1024×1024)
==1.787GB/s
A
ahall
Dec 15, 2008
Mike Russell writes:

Mike> On 11 Dec 2008 20:12:12 -0500, wrote:
1) After a while tool tips stop appearing. The only way I can get them back is to exit CS4 and restart.

Mike> This seems like typical tooltip behavior for most software. I’ve gotten to Mike> where I ignore them.

I later noted a few threads about this in the Adobe Forums. It is a known CS4 bug. I find it pretty annoying, as I do not have the all the icons committed to memory. Hopefully there will be a patch soon.

2) When painting the end of a stroke is visible while holding down the mouse, but disappears when releasing the mouse button. There is a white square apprx the size of the brush being used. The final part of the change reappears when painting another stroke elsewhere, or after iconification.

Mike> CS4 is a monster for showing up video driver problems. That’s probably Mike> what’s happening here. Chase down the latest video and DirectX drivers. Mike> Read this article on CS4’s GPU issues:
http> kb.adobe.com/selfservice/viewContent.do?externalId=kb404898>

Mike> And if all else fails back off on the Video acceleration slider until Mike> painting is useable again. Then wait for more driver and or PS CS4 Mike> updates. Or …

I started with this, and it fixed it by just changing the settings. I dialed down acceleration all the way, and the problem was gone. Then I added it back in until it was higher than I started and the problem did not come back. I then remembered similar behavior in Premiere CS2 — where the playback monitor would become unusably slow, and toggling acceleration down then back up would fix it. Odd.

I updated the drivers anyway, and hopefully the problem will not come back. It was especially bad when using the touchup tools.

Thanks,


Andrew Hall
(Now reading Usenet in comp.graphics.apps.photoshop…)
MR
Mike Russell
Dec 15, 2008
On 15 Dec 2008 08:35:21 -0500, wrote:

I updated the drivers anyway, and hopefully the problem will not come back. It was especially bad when using the touchup tools.

Glad you were able to find a solution, Andrew. I’ll keep my fingers crossed that it stays fixed!

Mike Russell – http://www.curvemeister.com
R
Rob
Dec 18, 2008
Jurgen wrote:
Mike Russell wrote:
On 11 Dec 2008 20:12:12 -0500, wrote:

1) After a while tool tips stop appearing. The only way I can get them back is to exit CS4 and restart.

This seems like typical tooltip behavior for most software. I’ve gotten to
where I ignore them.

2) When painting the end of a stroke is visible while holding down the mouse, but disappears when releasing the mouse button. There is a white square apprx the size of the brush being used. The final part of the change reappears when painting another stroke elsewhere, or after iconification.

CS4 is a monster for showing up video driver problems. That’s probably what’s happening here. Chase down the latest video and DirectX drivers. Read this article on CS4’s GPU issues:
< http://kb.adobe.com/selfservice/viewContent.do?externalId=kb 404898>
And if all else fails back off on the Video acceleration slider until painting is useable again. Then wait for more driver and or PS CS4 updates. Or …

I do hope, as is the case for many of us, that the other extra features in
CS4 are enough compensation for these hassles. If they are not, and you are still within 30 days of your purchase, send Adobe a very strong message
by requesting a refund.

So far the most serious problem I’ve found, running under 64 bit Vista, is
that Liquify preview does not function. Not a tool I use often, but it’s handy when I do.

I agree about the video card. I’m totally unhappy with needing a $500 upgrade to my display card just to run CS4 but in hindsight, the increase in speed of processing is quite noticeable.

I was lucky in having a technician willing to trial several high end cards to find the best. Others will be very angry about this upgrade and it’s (nearly) hidden need for a serious equipment upgrade on many PCs.

Well if you had put more thought into your initial video card, plus given the correct advice this would not have occurred.

I have an old Gigabyte 6600 Nvidia series card which is now some 5 years old. It has been swapped into my current PC.

Guess what, with the latest drivers, its fine with CS4.

I order a Mac last week. Seemingly these don’t suffer the same issues with Photoshop as a PC does. Certainly I’ve hit the memory ceiling on my Windows machine enough times to think seriously about a change in platform.

I don’t think Mac is the answer either.

Getting a refund is not an option for serious and professional users. We simply have to stay in the loop or pack up and go back to a sketch pad!

Its your advice that your have not thought forward and made the PC less redundant over a 3 year life cycle.
J
Jurgen
Dec 18, 2008
Rob wrote:
Jurgen wrote:
Mike Russell wrote:
On 11 Dec 2008 20:12:12 -0500, wrote:

1) After a while tool tips stop appearing. The only way I can get them back is to exit CS4 and restart.

This seems like typical tooltip behavior for most software. I’ve gotten to
where I ignore them.

2) When painting the end of a stroke is visible while holding down the mouse, but disappears when releasing the mouse button. There is a white square apprx the size of the brush being used. The final part of the change reappears when painting another stroke elsewhere, or after
iconification.

CS4 is a monster for showing up video driver problems. That’s probably what’s happening here. Chase down the latest video and DirectX drivers. Read this article on CS4’s GPU issues:
< http://kb.adobe.com/selfservice/viewContent.do?externalId=kb 404898>
And if all else fails back off on the Video acceleration slider until painting is useable again. Then wait for more driver and or PS CS4 updates. Or …

I do hope, as is the case for many of us, that the other extra features in
CS4 are enough compensation for these hassles. If they are not, and you are still within 30 days of your purchase, send Adobe a very strong message
by requesting a refund.

So far the most serious problem I’ve found, running under 64 bit Vista, is
that Liquify preview does not function. Not a tool I use often, but it’s
handy when I do.

I agree about the video card. I’m totally unhappy with needing a $500 upgrade to my display card just to run CS4 but in hindsight, the increase in speed of processing is quite noticeable.

I was lucky in having a technician willing to trial several high end cards to find the best. Others will be very angry about this upgrade and it’s (nearly) hidden need for a serious equipment upgrade on many PCs.

Well if you had put more thought into your initial video card, plus given the correct advice this would not have occurred.

I have an old Gigabyte 6600 Nvidia series card which is now some 5 years old. It has been swapped into my current PC.

Guess what, with the latest drivers, its fine with CS4.

I order a Mac last week. Seemingly these don’t suffer the same issues with Photoshop as a PC does. Certainly I’ve hit the memory ceiling on my Windows machine enough times to think seriously about a change in platform.

I don’t think Mac is the answer either.

Getting a refund is not an option for serious and professional users. We simply have to stay in the loop or pack up and go back to a sketch pad!

Its your advice that your have not thought forward and made the PC less redundant over a 3 year life cycle.
Yes. Right. We all have crystal ball, don’t we?
R
Rob
Dec 18, 2008
Jurgen wrote:

Its your advice that your have not thought forward and made the PC less redundant over a 3 year life cycle.
Yes. Right. We all have crystal ball, don’t we?

I managed to have my computer working with CS4 because of my research well prior to building it – not accepting what Dell HP etc try to flog off, you just have to look at some of the stupid suggestions that come up in the newsgroups when the question what updates should I have for a new PC.

PC’s at present are at a point where top end bits make very little performance difference.

But if your had a look at the basics of a Video card they were going to DDR3 ram yet people were flogging off 1Gb DDR2 ram cards as recent as 6 mths ago at favorable prices. Then turning around after getting CS4 and screaming my video card will not run with CS4. large amounts of RAM on the cards are not the answer like some suggest, its whats on the card.
J
Jurgen
Dec 18, 2008
Rob wrote:
Jurgen wrote:

Its your advice that your have not thought forward and made the PC less redundant over a 3 year life cycle.
Yes. Right. We all have crystal ball, don’t we?

I managed to have my computer working with CS4 because of my research well prior to building it – not accepting what Dell HP etc try to flog off, you just have to look at some of the stupid suggestions that come up in the newsgroups when the question what updates should I have for a new PC.

PC’s at present are at a point where top end bits make very little performance difference.

But if your had a look at the basics of a Video card they were going to DDR3 ram yet people were flogging off 1Gb DDR2 ram cards as recent as 6 mths ago at favorable prices. Then turning around after getting CS4 and screaming my video card will not run with CS4. large amounts of RAM on the cards are not the answer like some suggest, its whats on the card.

FWIW I bought a photo editing system which contained the single best video card for editing photographs, a 2D Matrox card and a backlit, color managed monitor. 12 months ago this system was ‘state of the art’ stuff. I expected to amortise it’s cost over 3 years. Already it has been upgraded once and looks like getting a serious upgrade in the video and storage area too.

I’m not in the business of wasting money on computers. Maybe I could be accused of doing that with cameras, but not a PC. No one knew last year Adobe would start taking advantage of 3D GL or pixel shader in Photoshop. Or do you have some special vision for seeing into the future?

Very clearly Samsung who made my backlit, XL30 monitor didn’t expect it either because the calibration system doesn’t work on cards with pixel shader. I have no intention of junking this monitor just because Adobe decide to incorporate 3D in Photoshop without warning.

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