Problem with Photoshop Update

RS
Posted By
Robert_Steve_Sanders
May 13, 2004
Views
895
Replies
3
Status
Closed
When I start Photoshop 7.0.1, my preferences are to check Adobe Online weekly for updates. In the past things worked fine. Now, however, when I do a manual check for updates, or if it’s been over a week and Photoshop checks for updates, I get the following error:

"File could not be downloaded. <http://cgi…tform=0dll> ver=2.8.3.3AOMV=2.8.3.3 There was a problem connecting to Adobe Online. Please check your network settings in the internet control panel. 21:-139"

What does all this mean? The only change I’ve made was to add Zone Alarm Pro, but I’ve given Photoshop all the rights to access the internet, and when I disable Zone Alarm, I still get the same error.

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J
Jim
May 13, 2004
This sounds like Adobe Online isn’t. Never fear though. There will never be another update to v7.0.
Jim
wrote in message
When I start Photoshop 7.0.1, my preferences are to check Adobe Online
weekly for updates. In the past things worked fine. Now, however, when I do a manual check for updates, or if it’s been over a week and Photoshop checks for updates, I get the following error:
"File could not be downloaded. <http://cgi…tform=0dll>
ver=2.8.3.3AOMV=2.8.3.3 There was a problem connecting to Adobe Online. Please check your network settings in the internet control panel. 21:-139"
What does all this mean? The only change I’ve made was to add Zone Alarm
Pro, but I’ve given Photoshop all the rights to access the internet, and when I disable Zone Alarm, I still get the same error.
L
LenHewitt
May 13, 2004
Robert,

The Adobe Online Manager has always been less than robust and it is not even present in current versions.

As Photoshop 7x is no longer the current version, there will be no more updates for it so you might just as well set it to never check and be done with it.
RS
Robert_Steve_Sanders
May 16, 2004
Thanks for the information.

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